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“Turtle Beach is Spectacular with Amazing Service”

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Turtle Beach by Elegant Hotels
Ranked #1 of 4 Hotels in Dover
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Turtle Beach is Spectacular with Amazing Service”
Reviewed 15 July 2014

We stayed 5 nights at Turtle Beach and miss it very much. We had an amazing stay.

Room: The room was spacious although the bed was a little too soft for our liking and the shower leaked but after a complaint they patched the leak and fixed the problem asap

Food: The food is as you would expect for an all-inclusive. The chef Carl was amazing and accommodated to our special needs though. The Barbados night was wonderful, especially the selection of drinks. Asiagos service was very slow and one night took us 2 hours to finish

Entertainment: The entertainment was rather bland overall although the singers were rather good

Service: We have been to 3 other resorts but this one has the best service by far and made our vacation! They always were checking up to see if we were okay or needed anything

Beach/Pool: The breeze always keeps you cool so you never get hot. The beach was rough but we made the best of it. We strongly recommend the sister resort Crystal Cove for a day for the water sports because the beach is so calm. The pool was spacious and not too crowded

Activities: Saint Lawrence Gap was a disappointment only 5 minutes walk away. It seemed rather run down. We went to the other side of the island for a tour and saw the more developed side which was better. Bridgetown was nice as well and we tried zip lining which was a blast. Also try the local white van to get a taste of the island with the blasting reggae musing and the quick transportation, it is much cheaper too

We strongly recommend turtle beach for a nice family vacation and the wonderful service

Room Tip: We had Room 428 on the 4th floor with a good view of the ocean and everything. If you want a good vi...
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Riyadh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 19 July 2014
Dear 'Riyadh A',

We wish to thank you for taking the time to write this lovely review about your recent stay at Turtle Beach Resort. We truly appreciate the wonderful comments about the room, food, drinks, pools and the service. We are thrilled that you loved our beautiful island and had the opportunity to experience most things that it had to offer

We sincerely apologize for the maintenance issues you experienced, and for the other areas where we did not meet your expectations. We assure you that we will continue to use guest feedback to improve our service quality as we aim to ensure all guests leave satisfied.

We look forward to welcoming you once more to Turtle Beach Resort where our warm Barbadian hospitality awaits you.

Yours Sincerely,

Tracess Yarde
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (692)
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English first
Plymouth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

Myself and my partner visited this hotel in June, It was not what we had expected but still a beautiful, airy hotel. The staff were very friendly throughout our stay and everything was clean and tidy.

The entertainment was good, however we felt there wasn't much of a variety, mainly singers or bands. Where as we are use to a variety from other hotels we have visited. We did find ourselves having little to do once the entertainment had finished usually around 11 pm.

We were celebrating our anniversary and were informed by Elegant Hotel we would have a surprise in the hotel room, which we never received, this was a little disappointing.

Food was amazing, lots of choice and yes there is the average British food there but lots of Caribbean influenced foods, Oriental foods available (depending on the day there are different themed foods.)

Overall though this hotel is lovely, beautiful beach (although the sea is rough, being North Atlantic side), Stunning food and the staff were very welcoming. I would definitely recommend this hotel to a friend.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank 88susieQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 July 2014 via mobile

Fab place, total chill out. Room was fab, we had an upgrade as it was our wedding anniversary so thank you to turtle beach for that. Fab ocean view. Rooms are spacious - only minor downside there are few plug points & none near mirror for ladies to do hair. With sandals opening next door maybe think of a slight refurb to update rooms? Staff are all so pleasant & helpful. Buffets are brilliant, breakfast & evening. Downside was a la carte booking system wasn't explained so missed out on Asiagos on our anniversary night so maybe put booking system into room directory? Tipping staff was also difficult, maybe a cruise like system as we felt awkward just tipping our favourites - Ryan, Donna & concierge. Overall highly recommended, you will so enjoy.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Mimsymop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 July 2014

We have just returned from a 16 night all inclusive holiday to the Turtle Beach.As soon as we arrived we were treated like royalty by the staff.They seemed to want to do anything and everything for us.They were polite,cheerful,and good at their jobs.This continued throughout the holiday.
The room was clean,quite large and comfortable.
The bar staff were plentiful,cheerful and helpful.Also the "shorts" were named brands which is unusual for all inclusive holidays.
The swimming pools were clean and tidy and more often than not we were able to get a sunbed.
The hotel had a private beach area which was lovely and had staff which looked after our every need.They even brought round trays of drinks for us every so often.The only problem was that the water was rough and you couldn't swim in it.The safety flag was either red or yellow the whole holiday.This was the only disappointment.
We went on a couple of excursions organised by Virgin One was the bus trip around the island and the other was a trip around the coast on a catamaran which included swimming with turtles.On both they were good value for money,great fun and the couriers great,helpful,knew their jobs and very happy and cheerful.We would recommend both trips to anybody going.
On the whole we had a great time,and would recommend Barbados and Turtle Beach for anybody wanting to go to the Caribbean

Room Tip: Try to get a room with a sea view as they are great.
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank bobandbreda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

My husband and I stayed at Turtle Beach from June 7-14, 2014. Great place! The food was awesome, staff friendly, room was spacious and extremely clean and comfortable.
Now for the disappointing part, the ocean water was very rough when we were there (perhaps it was just the time of year, the red flag was up the whole week), excellent for boogie boarding and splashing around in the waves, but not so good if you are looking for a relaxing swim in the ocean. That was not possible the week we were there.
I also knew going into the vacation this was a family resort so I knew there would be small children. I was just surprised at the amount of children that were present. A screaming 6 month old at dinner at the next table was not ideal. Overall however, it was a wonderful time. There was entertainment every night as well. On the Monday and Tuesday night there was a quartet of ladies called Virgo. All I have to say is Wow, can those ladies sing. Wonderful evening for sure.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank JennD1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2014 via mobile

Best holiday I have ever had.
Would definitely recommend.
The sea is rough but that gives you a lovely breeze so you never melt lol.
Fantastic kids club.
The gap for evening entertainment is walking distance and safe. People are very helpful and friendly and dont hassle you.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janeyb2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2014

This was our second vacation to Barbados. Loved it the 1st time so went back for more. This time we booked the all inclusive with Denise from The Tropical Travelers and it made all of the difference in the world. When we arrived we were greated at the airport by Rose who was assigned as our own "personal concieger" and then on arrival at the hotel we received a very warm welcome from the staff at Turtle Beach. Rose spent time with us and help us plan our excursions and she personally called and booked the excursion and transportation for all events. Hotel was great and we had a wonderful ocean view. The staff was extremely helpful and curtious. This was a wonderful vacation! Thank you Denise and The Tropical Travelers for making it everything we were looking for!

Room Tip: Great view of the ocean from the upper rooms. Rooms with king beds are very spacious.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Service
Helpful?
8 Thank Donna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Turtle Beach by Elegant Hotels

Property: Turtle Beach by Elegant Hotels
Address: Dover, Barbados
Phone Number:
Region: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dover
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Number of rooms: 161
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados

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