We booked the boat for our family of 8 adults and 2 kids for the whole day.
It was my first time booking such a large boat as i was unsure what it would be like and what one would do with a boat for the day i wanted allot of information. Unfortunately talking to the management was difficult, even my very first email went unanswered. Thank goodness for TripAdvisor as there is no way i would have chased it further without such good reviews. Amazingly for a supposedly 5* trip he emailed back after booking admitting they overbooked! and could now only do 1 particular day, Really? get a diary! This trend of poor attention to detail continued right up to the day of the charter. Even the taxi driver didn't seem to know were the boat was (good job i knew what it looked like!). As I was the only person dealing with the booking i do not think this affected the day for the others.
5* service (in my opinion) is personally collecting/greeting customers (by name if possible) and using something nicer than a "well worn" Taxi for transfers.
I am pleased to say that's when the problems ended and they threw in a bottle of champagne for the trouble. The weather was fantastic and with calm seas. Our charter included an open bar, lunch, snacks and 3 crew. Casper was our captain, Yann the chef and Josh is the deck hand, snorkel guide and bar man!
*special thanks to Josh who was really friendly and a great host*
Because we are not familiar with the island we were happy to leave the route up to the captain who took us to swim with turtles (amazing) then a shipwreck teaming with fish. He then sailed north to a calm bay for lunch. Although we wanted to have lunch as described on the website on the beach they persuaded us to take it on the boat, to be honest they may have been correct it was very tranquil.
The longer sail back to the harbor was filled with music, champagne and Canapés made from scratch and a stunning sunset.
That is enough to bring some people to tears! cant be bad!
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