I did a lot of research before booking an hotel in Antigua. Cocobay seemed to be what I was looking for and most of it came up to scratch. The welcome at reception was charming and efficient, the room (No. 10) was cool and welcoming yes it is shabby chic but I think this adds to the appeal. The bathroom was a bit tired and the shower fairly weak but it was nice to open the doors and look out onto the sea whilst showering. The plunge pools was pretty but too cold for me, my husband braved it a couple of times, the problem is the sun does not shine on them long enough and they are deep so the water never warms up but later in the year this would not be a problem. Although promised air conditioning when we booked we were told when we asked how to activate that we had to pay a supplement which was not in our agreement. We decided not to make a fuss as it was our last night there and up until then the fan was OK. The grounds and pool are very pretty although I do agree with some of the previous writers that the bar was sometimes not manned and one bar man meant long waits at times. Also the small, cheap glasses annoyed me it was as if because we were AI that they did not want us to have a decent size drink, it did remind me of an outside event bar at times. The beaches are lovely but yes more parasols are needed but this was not an huge problem. The nature walk with Vorm was a must we went on two we enjoyed it so much. He is very informative and it made our trip to Antigua.
The only real problem is the food. I know other writers have said it is only the 'burger and chips' people who do not like the food this I object to as I have a wide experience of different cultural foods but this is the problem, the evening meals are awful, pompous descriptions of food that is so poor and in such tiny amounts that some nights all I ate was the soup and ice cream (not home made). We would have liked local food but in the 7 days we were there it was mostly Antiguans trying to cook American/European food not very well. Breakfast was OK but fruit ran out very quickly and was not replaced, the egg chef was great and very helpful, breads and pastries were not brilliant . Lunch the salads were OK but again if you did not get there quickly they ran out and staff seemed slow to replace them. Fish and chicken cooked in the same sauce day in day out became boring and the desserts were sad, mostly frozen bought in or a blob of ice cream. This is not a cheap hotel, and I thought the cost cutting in the kitchen was appalling, we felt ripped off by this and sadly let down the experience of the complete hotel. Yes I did complain to O'Neil who I believe is the GM, very charming all smiles and yes we did see an improvement for a day on the replenishment of the dishes but all he could suggest was to the evening problem was for us to take our meals at Sheers, their other restaurant but at £150 a couple this seemed a bit rich. I did ask to meet with his 'executive chef' to discuss one dish I was served which was described as Baked Avacodo but was a plate of vinegary red cabbage (not allowed to cook long enough) with a piece of puff pastry popped on the top, not an avacodo in sight. Unfortunately the chef would not meet with me. I think too much emphasis is being put on Sheers to the detriment of the AI paying guests who cannot show their dislike of the food by walking as they have already paid, and sadly British people cannot/will not complain, even though all we heard around the pool and the bar was complaints about the food.
Sorry Cocobay, great location, great pool, nice ethos of peace and quiet, but poor food and drinks will not bring guests in. Best meal we had in Antigua was in the take away up the road
- Official Description (provided by the hotel):
- Antigua's most romantic all-inclusive resort - Cocobay is a colorful collection of pastel cottages crowning a breezy hillside undulating down to two white-sand beaches and miles of turquoise Caribbean Sea. Blessed with some of the most dramatic ocean views on the island, we cater to couples seeking a romantic getaway in a quaint, natural setting. Guests can choose from 57 private, authentic, Caribbean cottages and 4 plantation houses each enjoying a private verandah with striking sea views and custom designed wooden furniture. The premium pool cottages provide the very best oceanfront locations, and other amenities such as: private plunge pool, more spacious interior including extra seating area, air conditioning, bathrobes and other extra bathroom amenities, private balcony with adirondack chairs and hammock, ceiling fan, mini fridge, shower, hair dryer, espresso coffee machine, iron & ironing board, king size bed with pillowtop mattresses and high thread count 100% Egyptian cotton sheets, in-room safe. ... more less
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- Also Known As:
- Cocobay Hotel Bolans
- Coco Bay Antigua
- Cocobay Antigua
- Cocobay Hotel Antigua
- Cocobay Resort Antigua, Antigua And Barbuda