We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Time At Cocobay”
Review of Cocobay Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Cocobay Resort
Ranked #1 of 3 Hotels in Bolans
Certificate of Excellence
Portishead, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful Time At Cocobay”
Reviewed 22 December 2008

Arrived home yesterday after a wonderful week at Cocobay, we had a fantastic time everything at the resort exceeded expectation.
A bit of confusion with the taxi from the airport but soon sorted out. Greeting at Reception was really nice,bags carried to cottage by Receptionist and Porter.
Cottage was nice,we had one wing (sounds like a stately home) of one of the Plantation cottages,large inside bathroom,fantastic view across to Jolly Beach.
The Bar was alright,if you can get near through the throng who " must sit and stand at the bar " . Oriel the Barman was a bit morose,maybe due to the fact that he is so busy he did,nt have time to interact with his customers,although when I asked him for a favour he went out of his way to help.
The Restaurant is absolutlely great, Breakfast as much as you can eat,and yes the Egg Ladies are brilliant. Lunch as breakfast but less choice but still plenty. Dinner great I ate things and flavours I'd never have dreamt of.Birds at breakfast are a bit of a pain,but can make you smile.
Sheer is very good a bit pretentious and pricey,but the food and the setting make up for it. We did have a problem while at Sheer which took a couple of days to resovle satisfactorily,but was sorted eventually.
It was my wifes Birthday when we were there,I ordered flowers through the Reception they were delivered at exactly the time I requested, and she loved them, and when we returned to the cottage the bed had been covered in flowers by the cleaning lady
( not from the bouquet). And members of staff spent the next two days asking if she'd had a nice Birthday.
All in all we had a fantastic time all the staff were very friendly and helpful.
Tip! If you want to use a curtesy room to freshen up before going to the airport you need to arrange it early on the day.

  • Liked — The bed, bathroom,views,birds ( all sugar junkies)
  • Disliked — The distance from the bar
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank damson49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,296 reviews from our community

Traveller rating
    1,528
    501
    147
    60
    60
See reviews for
91
1,821
14
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (691)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sweden
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 December 2008

What a great place!!! Just go there. The resort and the surroundings are great. The all inclusive food is ok. The staff is nice and have a great service mind. The only minus is the "activity lady" who really sucks!
Book the cottages next to the water that have their own private pool.

/fredrik

  • Liked — the view
  • Disliked — the "activity lady"
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fred1235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maidstone
Level 5 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 December 2008

We Stayed at the Cocobay resort for one week from Nov 26th to the 3rd of Dec.
We loved the experience.
The rooms were lovely. Yes basic and rustic but the beds were so large and comfortable . I found the rooms to be very clean and loved my time spent here. I did worry that the mosquito nets would be a bit appressive but i did not find this to be the case. I loved the wooden floor and the view from our room was unbeatable.
The beaches ( choice of three ) were very different but truly stunning.
Quiet and peaceful.
We found the staff to be very helpful and accommadating and a friendly smile and a hello goes a long way !
The food was very good . Breakfast was excellant with a very wide choice. lunch was ok with a choice of fish or meat with salad and pata or rice. The evening meal was again very, very good with a choice of 3 or 4 dishes for each course. Smallish portions but plenty . We never felt hungry.
We ate in the sheer which we enjoyed. Stunning location. Very good food.
The only down side to this holiday was the party held on a beach across the bay. It started Saturday night, fair enough, we thought it would stop around midnight, but No. It went on all night untill 7 in the morning . Nobody got much sleep. It then started up again all day till 6- 30 in the evening. I am not joking when i say absolutley everybody had had enough !! I really do not like to moan and i do realise there was nothing the hotel could do about it. The hotel did say it was not a regular thing and hopefully this is the case !
The wildlife here was fantastic and we loved to watch the humming birds and lizards. Often getting up early to have a wander and to watch the sun appear over the mountains! breath taking.
I do feel if you do your research really well then you will know there are no tv's in the rooms, no phones etc. There is a tv room and an indoor seating area if this is what you want. Also my mobile had a good reception , so no worries here.
We really had a very peaceful, relaxing time at cocobay and would recommend to all that want nothing more than to spend time together and to rest.
LOVED IT !!!!

  • Liked — Loved the peace, tranquility, and lovely views
  • Disliked — Mosquitoes !!!
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank nand1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 December 2008

We just returned from a fabulous week at Cocobay to host our daughter's wedding. We have the highest praise for this paradise resort. The staff is warm, welcoming, and accomodating. Monique helped us plan every detail of the wedding ceremony and party afterwards. Tameka made sure that each of our guests had the right accomodations. Mr. Richards was personally involved in making sure all of our needs were met. We have no complaints. It is a relaxing place, clean, and beautiful.

  • Liked — relaxing atmosphere
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank SuzBethesda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 November 2008

I am a person who bores easily and find it hard to unwind when on holiday, usually distracting myself with activities and excursions. But i have to say this is the only holiday that has left me totally chilled out both during and after my stay. The food is good but not great, but the hospitality and atmosphere more than make up for it. The wellness cottage is worth experiencing and looks out to sea It has an open front to increase the impact of the experience (I treated myself to a manicure and pedicure)
I have been on a few holidays since but would still rate this as the best ever. The entertainment is subtle but entertaining. The steel band added to the atmosphere, and the comedy singers were great. I will definately return in the future.

Stayed November 2006
Helpful?
4 Thank judgejulesEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 12 November 2008

We had an amazing holiday in Antigua, and although there are a couple of improvements which could be made, we loved the Cocobay resort.

We booked and flew on a good value last minute deal with Virgin, who were excellent, apart from in terms of the 'free transfer' to the resort. We were left waiting for 45 minutes in the heat for our transfer, after being told we had to wait for another couple who were going to our hotel. This was not, in fact, the case, and our cab was instead hijacked by another couple who did not have a transfer arranged and were paying, and made the driver stop at various locations to collect things before they eventually got out at Jolly Beach. This was very annoying and delayed our arrival in the resort (we were desperate to get in the pool!), albeit we understand that the drivers want to maximise their income.

On arrival at Cocobay, the reception staff were excellent, really helpful and friendly. We were intially allocated room 51, which although nice enough, had no air con and faced the sun as it went down. As a result the room was unbearably hot and I barely slept the first night, due to the heat as well as what sounded like ambulance sirens directly outside our room the minute the sun went down. I understand from other reviews that this noise was actually coming from a combination of crickets and tree frogs! I honestly could not believe how noisy they were, but that's nature I guess and not down to the hotel! The following day we asked to be moved to a room with aircon, which the lady on reception organised for us without fuss, albeit for an additional charge of $8 per night (worth every penny!). Our new room, 39, was lovely and cool and had the most stunning view over the bay. We couldn't believe the colour of the sea! There didn't seem to be as much creature noise near this room either! The room was perfectly comfortable and the shower was good, I loved showering with the doors open, looking out to sea.

Unfortunately the infinity pool was closed for the first 3 days of our stay, but when it reopened, it was stunning. Truly the best view from a pool you could want. There were no beach towels available on the day we arrived (late afternoon), but other than that we had no problem. Everyone seems to get up for breakfast at 7.30 every day, probably due to jet lag, and you do tend to get the annoying 'reserving sunbeds with towels at the crack of dawn' malarkey, which I can't stand. One person doing this just forces others to do the same, and I wish more hotels would do something about it.

The beaches around the hotel were all stunning (yes one of the three was tiny), though the sand was not soft, it was very 'shelly'- the one just across the road into the hotel was our favourite, usually deserted. The only downside was having to trek back to the hotel to get a drink. We bought a trip - on the Wadadli Cat - from Elvis on the beach and he was entirely trustworthy! We also arranged cheap car hire through him.

We were in Antigua from end of October to beginning of November for a week and the weather was generally great. It rained at night when we were in bed, and all day on our last day, but other than that only very short showers every few days.

Oriel at the bar was funny when you got him talking, but he did appear surly at first - you do have to make the effort with him - talking about sport helps. The bar also often ran out of certain drinks. I'd say overall the one main improvement the hotel needs to make is on service. Some of the staff didn't seem to want to be there, and one even admitted as much. Overall in the Caribbean we found the service questionable, as it's just so relaxed and slow-paced, everything is late, and we weren't too bothered by it as we were also relaxed, but I can see why some people would be. We usually holiday in Asia and the service there is always second to none, so it just took some getting used to. Overally we found the people of Antigua so friendly, and most importantly, we always felt safe. The shooting at the hotel down the road was a one-off and I hope it doesn't put people off Antigua.

In terms of food, breakfast was good - I don't know how one reviewer can complain that it was the same every day? You could easily have something different every day from the selection. What more could you possibly want than a choice of cereal, fruit, eggs/omelettes how you like them, toast, bagels, pastries, fry-up, cold meats...

Lunch was good quality but the choice wasn't huge. Dinner was very good. We are foodies and admittedly it wasn't exactly gourmet but for an all-inclusive, we were very happy with it. It made a refreshing change to have a 4-course menu rather than a buffet, and there was always plenty of choice for each course. We did find it weird though that if you wanted the soup course (there was only one option for this one), you did actually have to ask for it or they didn't bring it out. Service could be better - there was a lady called Anya who was lovely and a camp waiter who we liked, but some of the others were a little surly. At lunch time, when you just walked in and sat down, it was often hard to get noticed so we often had to wait for cutlery or drinks. Yes the other restaurant 'Sheer' was closed, but it wasn't included anyway so big deal, there were plenty of other places to go if you really wanted to eat out, though only one within walking distance. (Dennis')

Speaking of which, hire a car! There is not much near the resort, and you would be missing out if you didn't see the rest of Antigua. We got a car for 3 days at $45 per day, plus $20 for the driving licence. We drove all round the island and went to so many deserted and beautiful beaches, though be warned, get a good map as there are barely any road signs on the island! I highly recommend a trip to Half Moon Bay - we were the only people on it, on a Saturday! We also went to Nelson's dockyard, which was interesting, and to Shirley's Heights on the Sunday, which was brilliant. We were fortunate enough to be able to see the England legends beach cricket and also the 20-20 match between England and the West Indies Allstars and I have to say the atmosphere was just fantastic. I'm not into cricket but I loved it! We also did the Wadadli Cat tour which was good but overpriced in our opinion - we thought we'd spend more time snorkelling rather than just sitting on the boat.

From visiting numerous beaches on the island, most of which contained various hotels, we got a good idea of what it would be like to stay in other resorts, and I have to say that we felt Cocobay was by far the best location. A number of the other hotels, such as Sandals & the Rex resorts, share beaches and they seemed so busy and therefore not exactly idyllic. Ours seemed so much more intimate. Although all beaches are public in Antigua, some of the smarter hotels clearly don't like non-guests using their beach - we spent a morning at Galley Bay and were watched like a hawk by their security guard until we left!

Overall we had an extremely relaxing getaway, which was just what we needed. There are no televisions and no telephones in the rooms, we didn't see a newspaper all week or use the internet, we just relaxed and had a fantastic time. We do normally stay in 5* resorts but decided to go for something simpler this time (as we have had enough of being ripped off for drinks etc) and didn't regret it as the hotel didn't feel like a bog-standard all inclusive resort, it felt much more romantic than that. The views are absolutely stunning. The hotel would be perfect if it just worked a little on its service aspects - making sure things don't run out, and ensuring the staff are happy in their work. I also think that all rooms should have air con as standard. For the price we paid though, we felt we got great value for money.

One last thing - I was eaten alive by mozzies! I tried using the OFF repellant that the reps recommend but nothing worked for me! Just one of those things I suppose, though I have been to other hotels that manage to control the problem by spraying the beach areas, so not sure whether this is something that can be looked at.

  • Liked — The location & views
  • Disliked — Initial lack of air con and some aspects of the service
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank Holiday_Obsessive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2008

Wow, there are some terrible reviews of this place and I just don't understand it! We had a fantastic two weeks, just check out my photos and you will see this place is paradise. Absolutely beautiful scenery, fantastic food breakfast lunch and dinner, weather scorching - what more do you want? OK, the staff, especially some of those on reception and behind the bar could do with a few more customer service skills, sometimes it felt like you were pulling teeth to get something done. But overall any issues we had were resolved. One thing I will warn you of though - MOSQUITOS!!! We came prepared with everything, 100% deet, Avin skin so soft - nothing works on these. I think there were sand flies biting as well. But I will stop focusing on the negatives because really you MUST come and see this place! If you want to chill out and soak up the scenery there is nowhere better. And we have been to Mauritius, St Lucia, Dominican Republic - they don't compare.

  • Liked — Beautiful surroundings, amazing plants and animals
  • Disliked — The mosquitos!
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank clairejacek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bolans
9.0 mi away
Blue Waters Antigua
Blue Waters Antigua
#2 of 15 in St. John's
1,859 reviews
1.7 mi away
Keyonna Beach Resort Antigua
Keyonna Beach Resort Antigua
#1 of 1 in Turners Beach
457 reviews
2.2 mi away
Hermitage Bay
Hermitage Bay
#1 of 7 in Saint Mary's
1,012 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
COCOS Hotel Antigua
COCOS Hotel Antigua
#1 of 2 in Jolly Harbour
819 reviews
4.7 mi away
Galley Bay Resort
Galley Bay Resort
#1 of 1 in Five Islands Village
3,333 reviews
13.8 mi away
Pineapple Beach Club Antigua
Show Prices
Show Prices
Show Prices

Been to Cocobay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cocobay Resort

Property: Cocobay Resort
Address: Valley Church, Bolans, Saint Mary's 431, Antigua
Phone Number:
Region: Caribbean > Antigua and Barbuda > Antigua > Saint Mary's > Bolans
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Bolans
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Cocobay Resort 4*
Number of rooms: 65
Official Description (provided by the hotel):
Antigua's most romantic all-inclusive resort - Cocobay is a colorful collection of pastel cottages crowning a breezy hillside undulating down to two white-sand beaches and miles of turquoise Caribbean Sea. Blessed with some of the most dramatic ocean views on the island, we cater to couples seeking a romantic getaway in a quaint, natural setting. Guests can choose from 57 private, authentic, Caribbean cottages and 4 plantation houses each enjoying a private verandah with striking sea views and custom designed wooden furniture. The premium pool cottages provide the very best oceanfront locations, and other amenities such as: private plunge pool, more spacious interior including extra seating area, air conditioning, bathrobes and other extra bathroom amenities, private balcony with adirondack chairs and hammock, ceiling fan, mini fridge, shower, hair dryer, espresso coffee machine, iron & ironing board, king size bed with pillowtop mattresses and high thread count 100% Egyptian cotton sheets, in-room safe. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with West Indies, Booking.com, Expedia, Southall Travel, Hotels.com, TripOnline SA, HotelQuickly, Ebookers and getaroom.com so you can book your Cocobay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cocobay Hotel Bolans
Coco Bay Antigua
Cocobay Antigua
Cocobay Hotel Antigua
Cocobay Resort Antigua, Antigua And Barbuda

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing