I would love to be able to review Cocobay, however due to being turned away upon arrival, I am not able to. My husband and I booked our room through an American Express travel agency back in October. We were confirmed for 7 nights for a ocean front plunge pool cottage.
when we arrived at Cocobay the receptionist told us the manager was on the house phone for us. He told my husband that he had tried to meet at us the airport to let us know he did not have a room for us for the entire 8 days, however he was sending us to a "comparable" resort. He apologized and said he would be back in touch with us the next day to make it up to us. There was a taxi waiting for us and they rushed us off the grounds.
Although the staff of the new location were very nice, the resort was not up to very good standards. I will not review this resort, as it is not fair to them.
Fortunatley we have a fantastic travel agent, upon calling her she immediately was in touch with American Express travel and we were moved to Galley Bay resort. Galley Bay could not have been nicer and the resort was wonderful.
i have to believe with booking the reservation 5 months in advance there should have been zero problems. I feel this was handled very poorly by Cocobay management and would advise you to be very careful if you decide to make your vacation plans for this location.
- Official Description (provided by the hotel):
- Antigua's most romantic all-inclusive resort - Cocobay is a colorful collection of pastel cottages crowning a breezy hillside undulating down to two white-sand beaches and miles of turquoise Caribbean Sea. Blessed with some of the most dramatic ocean views on the island, we cater to couples seeking a romantic getaway in a quaint, natural setting. Guests can choose from 57 private, authentic, Caribbean cottages and 4 plantation houses each enjoying a private verandah with striking sea views and custom designed wooden furniture. The premium pool cottages provide the very best oceanfront locations, and other amenities such as: private plunge pool, more spacious interior including extra seating area, air conditioning, bathrobes and other extra bathroom amenities, private balcony with adirondack chairs and hammock, ceiling fan, mini fridge, shower, hair dryer, espresso coffee machine, iron & ironing board, king size bed with pillowtop mattresses and high thread count 100% Egyptian cotton sheets, in-room safe. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, West Indies, Booking.com, Southall Travel, TripOnline SA, Hotels.com, Ebookers, HotelQuickly and getaroom.com so you can book your Cocobay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Cocobay Hotel Bolans
- Coco Bay Antigua
- Cocobay Antigua
- Cocobay Hotel Antigua
- Cocobay Resort Antigua, Antigua And Barbuda