Cocobay is a beautiful hotel set in gorgeous grounds its just a shame it lets itself down by the terrible service in the restaurant.
My husband and I spent the 2nd week of our holiday at Cocobay and couldn't believe how bad the service was in the restaurant. Every time we used the restaurant we had to ask for drinks and most of the time we'd have to ask twice. On the Monday night we went down to dinner for the 8.30 sitting and was told there would be a short delay, we didn't get seated until 9.10pm and our starter was eventually brought to us at 9.40pm. A couple on a different section had sat down after us yet they were eating their dessert when we'd only just been given our starter.
The following day we asked the rep to move us to another hotel because it was spoiling what had been a brilliant holiday. We went back to Jolly Beach where we had spent our first week and had a fantastic time.
If you want peace and quiet but aren't bothered about the service this is the perfect hotel but we definately won't be going back to Cocbay. The manager admitted to us that they were short staffed in the restaurant, the customers shouldn't have to suffer for it!
- Official Description (provided by the hotel):
- Antigua's most romantic all-inclusive resort - Cocobay is a colorful collection of pastel cottages crowning a breezy hillside undulating down to two white-sand beaches and miles of turquoise Caribbean Sea. Blessed with some of the most dramatic ocean views on the island, we cater to couples seeking a romantic getaway in a quaint, natural setting. Guests can choose from 57 private, authentic, Caribbean cottages and 4 plantation houses each enjoying a private verandah with striking sea views and custom designed wooden furniture. The premium pool cottages provide the very best oceanfront locations, and other amenities such as: private plunge pool, more spacious interior including extra seating area, air conditioning, bathrobes and other extra bathroom amenities, private balcony with adirondack chairs and hammock, ceiling fan, mini fridge, shower, hair dryer, espresso coffee machine, iron & ironing board, king size bed with pillowtop mattresses and high thread count 100% Egyptian cotton sheets, in-room safe. ... more less
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- Also Known As:
- Cocobay Hotel Bolans
- Coco Bay Antigua
- Cocobay Antigua
- Cocobay Hotel Antigua
- Cocobay Resort Antigua, Antigua And Barbuda