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“Amazing Caribbean Vacation”

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Le Grand Courlan Spa Resort
Ranked #1 of 2 Hotels in Black Rock
Reviewed 23 May 2014

We stayed at Le Grand Courlan in Tobago last fall (2013) and it was absolutely amazing. The staff, amenities, and location were everything we could have hoped for. The beach and water immediately in front of the resort are like a post card. The spa was incredible and on-site dining was very good. If you are looking for a less "commercial" holdiay and want to experience a real Caribbean paradise, this is the place.

  • Stayed: November 2013, travelled as a couple
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2  Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 May 2014

I have just returned from a very happy two weeks at Le Grand and am hard pushed to make any negative reviews. I am however a regular visitor to Tobago and was aware of my expectations but was more than pleasantly surprised. Each member of the staff was really warm and friendly and did all they could to assist me within their capabilities. The hotel does need an uplift, particularly the spa which has so much to offer if brought up to date, they have the facilities and competent staff but the treatments are very limited and dated, prices need to be much more competitive to attract outside clients, and small touches like headbands for during facials are missing.

I am a vegetarian and had no problems, the chefs would always accommodate in whatever way they could. Steve (bar and beverage Manager) is very much "on the ball" and is doing a great job. My room was perfectly acceptable and beautifully maintained. Janet and her "team" at the Beach Bar are a pleasure to spend time with and do their best with what they have to offer.

I agree that the hotel needs to have a facelift and hopefully the management will take the reviews on board. Incidentally I did not have the pleasure of meeting the Manager which may be indicative but to everyone else, and you all know who you are,, a huge thank you.

  • Stayed: April 2014, travelled solo
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1  Thank Regular46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Bathtub fixtures in 1301 need to be replaced. Rusted and stained.
On a day we scheduled an ear;\ly morning tour, breakfast started 15 minutes late. Had to rush, Pluses: very quiet and peaceful, great ocean views and sunsets. Easy to get to. Great beach! Staff friendly and courteous
.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Easytobook.com
1  Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

Le Grand Courlan is a spa hotel located on Grafton beach in the vicinity of Black Rock in Tobago. The rooms are outdated and in dire need of an upgrade. However they are clean, which is genuinely my number one concern. It took us ages to get service at the front desk but we weren't too bothered by that, as we had just bought lunch and were munching as we waited. When we got to the room, our keys would not work, but that was resolved fairly quickly. The bed was comfortable and spacious. Lots of room to roll around! The room was also a good size. We had a pool view room, which was fine.

The hotel is generally deserted so there was no crowd really by the pool or beach. The pool area is ok, average size, but nice to swim in, good depth. Grafton beach can be kind of rough, but when it isn't it is one of my favourite beaches in Tobago. The beach is really wide, with a lot of sand to sit and relax in.

One night, we went to the front desk and got the board game scrabble to play, and also went downstairs to the recreational area, and spent our time playing pool. It was incredibly quiet, except for very soft music coming from some on the wall speakers, but it was midnight, and really nice to have the place to ourselves.

Overall room: 5/10
Beach: 7/10
Pool: 6/10
Facilities: 5/10

  • Stayed: June 2013, travelled as a couple
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2  Thank Asha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

This hotel has a sister hotel next door, The Grafton, where you can choose to eat if you wish. Similarly, those staying at the Grafton can use the gym and spa at the Courlan. The rooms are comfortable and spacious, private balcony, steps leading down to a public beach which is quite stunning. Gym is complimentary, Spa is pricey. Breakfast buffet has a wide choice, lunch and dinner was quite challenging as I'm vegetarian and did not enjoy finding a piece of fish in my vegetables or ham on my pizza. If you're not vegetarian, great hotel choice. Nice pool and bar, free wifi in public areas, grocery store a 10 minute walk away. Easy to arrange tours to other parts of Tobago, heritage sites, glass bottom boat trips. Overall, lovely.

  • Stayed: February 2014, travelled with family
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5  Thank Shanti D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

Went to this hotel back in july 2009 for our honeymoon. Had high expectations, none of them was fulfilled. Lots of renovation and construction activity going on during our stay. Pointless to say this was affecting our vacation in a negative way.

Rooms were dirty, spa treatments totally ridiculous, food poor in quality and scarce, drinks boring, no evening entertaining on site etc. The list is never ending.

I would never recommend anyone to visit this hotel. Recent reviews suggest the hotel still faces many of the same problems we experienced. Filed a complaint with the travel agency and got a refund of approx 10% as a compensation. Such an amount is nowhere near enough to compensate a ruined honeymoon.

  • Stayed: March 2013, travelled as a couple
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5  Thank EirikSolberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Absolutely amazing service!
This hotel took us in on short notice the day before we were supposed to leave for our trip after another hotel double-booked the first night of our stay. We got there after a miserable trip on the ferry from Trinidad (whatever you do, don't take the ferry!), and the staff was very warm & welcoming.
The room itself was pretty basic, though clean and nice enough. More importantly, it had a balcony and view of the sea, and was a 2 minute walk to the beach!
The pool was nice and had a swim up bar with a friendly wait staff.
That said, the only down side was the food in the restaurant was horrible. The desert was one of the worst I've ever eaten (strawberry cheesecake was undercooked cheesecake with strawberry jam), and the vegetarian pasta was literally the worst dish I have eaten (macaroni with frozen veg & ketchup. Not joking).

Go, but don't eat the restaurant.

Room Tip: Try to get a room facing the ocean.
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  • Stayed: February 2014, travelled as a couple
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Thank 43323Globe_trotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Grand Courlan Spa Resort

Address: Shirvan Rd, Black Rock, Tobago
Phone Number:
Region: Caribbean > Trinidad and Tobago > Tobago > Black Rock
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Black Rock
Price Range: £107 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Le Grand Courlan Spa Resort 3.5*
Number of rooms: 79
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Also Known As:
Le Grand Courlan Hotel Black Rock
Le Grand Courlan Resort And Spa
Hotel Le Grand Courlan
Grand Courlan Tobago
Le Grand Courlan Tobago
Le Grand Courlan Spa Resort Tobago, Trinidad And Tobago

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