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Coral Strand Smart Choice Hotel Seychelles
Ranked #3 of 7 Hotels in Beau Vallon
Certificate of Excellence
Victoria, Seychelles
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“perfect”
5 of 5 bubbles Reviewed 3 June 2014

Nice hotel situated near the beau vallon beach. The staff were all polite and helpful and hardworking. The room was very clean and well decorated. The restaurants very good with lots of fruits and variety of foods.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gina123_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, General Manager at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 5 June 2014
Dear Gina
Straight to the point on all matters that a traveler is looking for. Thank you
Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (235)
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London, United Kingdom
Level Contributor
263 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

This hotel is set in the centre of one of the most beautiful beaches on Mahe island. The beach is popular and offers parasailing and there were jetskis at times, but didn't feel crowded or spoiled. Occasionally locals would also approach to offer snorkelling trips.

The food in the main restaurant (buffet) was fresh and local, and the sushi was a particular highlight.

Staff were generally helpful and efficient and guest relations were particularly good.

The hotel rooms are clean simple and functional without being luxurious. Some of them are set inland a bit and only have views of the car park and mountain, but personally I don’t go to the Seychelles to stay in my room.

This hotel won’t suit all but given the price of hotels generally in the Seychelles, I think this one offers good value.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Mundii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, General Manager at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 3 June 2014
Dear Mundii
I could not have summed it up any better. Thank you for your comments that cover everything the hotel stands for especially your opinion of our staff that we are very proud of. The hotel does have the best location, provides a very comfortable stay and offers a variety of cuisines unmatched for the value. Our activity and entertainment program we run is proving to be extremely popular.
Thank you once again and look forward to welcoming you back to our hotel.
Regards
Management
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Budapest, Hungary
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 May 2014

Beautiful sandy beach with the most amazing sunsets I have ever seen. The stuff is really kind, they help every time. They changed our room to a better one, decorated the room with flowers in our anniversary, gave a delicious cake to my birthday. The restaurant is also good, lots of foods, fruits. We spent 2 weeks in the hotel and absolutely loved it. We visited every beaches on Mahe, and this beach is the best. I would like to go back to the Seychelles and I will choose this hotel again.
I don't understand the "terrible" and "not a smart choice" reviews. If you want to be in a luxury hotel than choose that. This is a really good small hotel with an amazing beach, kind stuff. Don't make rude comments just because you can't afford to stay in the Hilton :)

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank breka85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, General Manager at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 21 May 2014
Dear Breka85

Thank you for the kind comments made. If you wish to keep seeing those amazing sunsets then like us on Instagram under “CoralStrand” or alternatively on facebook under “coralstrandsmartchoice”. In case you did not know all returning guests get a free upgrade to the next room category! So happy to hear we met and exceeded your expectations.
Regards
Management
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new york
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 3 May 2014

My stay was so bad that i don't feel like writing a review and waste any more time but i have to do so for the benefit of my fellow travelers...
my room had ants... And the shower smelled like a drain... Literally... Requested to change the rooms but no luck...which leads to mw how rude and unresponsive the staff was
Basically a badly run hotel....

Our stay was ruined...fortunately we were there only for one night...and were glad to leave

Of all the reviews i've posted on tripadvisor.. Think i've posted around 25 so far... This is the worst one ever... Sorry coral strand... But was not a smart choice at all....

  • Stayed December 2013, travelled with friends
    • Value
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    • Service
Helpful?
8 Thank rahulNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, General Manager at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 17 May 2014
Dear RahulNewYork

Thank you for your review. We have gone through the incident report for the month of December and could not find any remarks made by any guest regarding maintenance problems with the showers. Having said that all our rooms are inspected on a daily basis by a highly trained maintenance and housekeeping team. Seychelles is a tropical island and therefore one needs to understand we do get the odd insect or two running around but do have an effective environmental pest control service in place to deal with such matters. We look to accommodate all our guests needs and a request for a room change would definitely had been actioned had we a room available which in this case appears not be as December time is a very busy time for us. My apologies if you felt the hotel did not meet your expectations.
Regards management
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Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

Stayed at the Coral Strand for 4 nights in April 2014 and were totally satisfied with our room as well as service and breakfast (we didn’t book half board). The whole hotel staff was always very friendly and helpful. We had a standard room with sea view on the 4th floor with a great view from there over the pool and the pool bar as well as the sea. We would alway recommend to book sea view thus in the evening you are able to sit on your balcony in private, watching the stars and can have a drink without spending so much money while listening to the music from the pool bar.
The bed was very comfortable, the aircondition quiet, the closet was big enough to hang/lay all our clothes into. There was also a flat screen, if TV is important to you (to us it wasn’t), the towels are being changed every day (even if you don’t throw them on the floor, they are being replaced anyway).
The breakfast buffet was very good with several hot dishes, egg/omelette station, bread, many fresh fantastic fruits and the best avocados we ever had! Of course also cereal, cakes and danish pastries, salad bar, etc. For sunbathing there are enough deck chairs at the pool and on the beach to use but only a few parasols at the pool, which are usually occupied at breakfast time and on the beach there are deck chairs but no parasols. You can watch great sunsets from the beach or while bathing in the sea at the hotel beach or from the pool bar, which really is very romantic and unforgettable. Since our flight home was only due for 8 pm and check out time is 10 am we asked for a late check out the day before. We were allowed to check out at 11 am and leave our luggage in a locked room and thus we were able to spend the whole day at the pool and before we had to leave we were given a room (at no charge!) where we could shower and get ready for the trip back home. We found that very cooperative and thus we had a full extra day there at the pool and on the beach! Beau Vallon beach is very nice and is perfectly for jogging if you don’t mind running in the heat. We had dinner mostly in La Fontaine Restaurant (pizzeria & bar) which had really good food at very moderate prices and a nice ambience. On Wednesday night there is Bazar Labrin only a few steps from the hotel where you can have a cheap local dinner and mix with the local people, which we liked very much. Can only say the best from Coral Strand!

Room Tip: Take a room with sea view on the 4th floor!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank katzeminka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, Director of Sales at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 5 May 2014
Dear katzeminka

Thank you for your kind comments made. The hotels location certainly is the biggest plus!. As you rightfully mention close to shops and other restaurants and then lets not forget the wonderful beach. We are happy to hear you found the food to your liking, it is something we are improving all the time. When the hotel is not running a full occupancy we certainly go that little extra further in helping those people with late check outs.
Thank you again and hopefully see you back soon.
Regards Management
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Lagos, Nigeria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 1 May 2014

Avoid like a plague...stayed here as we the initial place booked for the second half of our holiday turned out to be too far away and we needed somewhere urgently. Didn't have a chance to read the reviews beforehand. It's tiny, ugly,not well kept and totally horrible.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tee22013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, General Manager at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 17 May 2014
Dear Tee22013

We value all our guests comments. I wish to acknowledge that your final stay on the island was not up to your expectation. We have had many new and returning guests comment since the hotel was refurbished in just how the space in the rooms has been improved further enhancing their stay. As I am sure you would know Seychelles has a lot to offer therefore we encourage our guests to be out and about enjoying the beaches, the scenery, shops and excursions. When looking to return may I suggest opting for the Deluxe room which is twice the size of the Standard Room. All repeater guests are upgraded complimentary to a higher room category subject to availability upon check-in.
Regards
Management
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San Francisco, California, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 25 April 2014

This hotel is everything you want and need..from a physical standpoint. The location couldn't be better, the food is perfectly fine (but I suggest only including breakfast in your stay), and the rooms are clean and comfortable. But the staff...they ruin the experience. They could care less about customer service which is so unfortunate because it really puts a damper on your otherwise amazing vacation. For example, we arrived and waited about 45 minutes just to check in even though they only had about 2 other groups to check in. The food at the outdoor bar was great, but it took 30 minutes to have the waiter bring us a menu, and another 30 minutes for him to take our order. No apologies. One guy at the concierge told us about this great tour we wanted to go on, and when we went back the next day to book it, the new guy had no idea what we were talking about and wouldn't call the other guy to find out. They had no knowledge of touristy things to do on the island, minus what they read to us from their book. Lastly, it was our honeymoon and our package said it came with a bottle of champagne, a fruit basket, and a candlelight dinner for 2 in their restaurant. Well, it wasn't there the first two days, so we asked about it. They said it would be there tomorrow. This repeated everyday (5 days of asking) until our last day when we bothered them so much they gave it to us (albeit only the champagne and fruit because they said the candlelight dinner was a mistake). Then, I thanked them for giving it to us and the demanded to see our marriage certificate. Who brings their marriage certificate on vacation with them? I just walked away and vowed to not return. It's too bad because it really is a nice hotel that could be 4-5 stars if their staff just cared a little more about their guests.

Room Tip: Make sure to get a room with an ocean view---otherwise you might be looking at the parking lot. And...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Caitlin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Strand S, Director of Sales at Coral Strand Smart Choice Hotel Seychelles, responded to this review, 5 May 2014
Dear Caitlin

Thank you very much for your review. My apologies for the experience that you found during your stay. Happy though to hear that the hotel did at least live up to your expectations. A holiday though is not just made up of the structure or location of the hotel but the service level experienced as well. I have addressed the concerns made and we will work on the upgrading of training to provide a faster, professional approach.
Regards Len
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Coral Strand Smart Choice Hotel Seychelles

Property: Coral Strand Smart Choice Hotel Seychelles
Address: Beau Vallon, Mahe Island, Seychelles
Phone Number:
Region: Seychelles > Mahe Island > Beau Vallon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Beau Vallon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Coral Strand Smart Choice Hotel Seychelles 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Coral Strand Smart Choice Hotel stands out with a completely new hotel concept for the Seychelles: Premium comfort at an affordable price. The island's best value-for-money is located at the absolutely best area directly on the most attractive strip of beach in the famous Beau Vallon Bay on the largest of Seychelles' islands, Mahé. Hardly any other hotel has such a beach and ocean view. The 4 star plus hotel has 161 modern and attractively equipped rooms. There are 140 standard rooms, 4 junior suites, 21 deluxe rooms. The original Coral Strand opened in 1972 as one of the first hotels on the Seychelles. The name Coral Strand has always attracted guests with its breath-taking ocean views and fantastic location directly on the white sand beach. The last 40 years have seen a steady stream of return guests. The hotel bar with its live music has established itself as a legendary meeting point for tourists and locals. The original hotel was completely reconstructed and renovated with new design, equipment and contemporary comfort. The service offer was also completely reorganized. With the new name Coral Strand Smart Choice, the hotel now wants to offer the best value-for-money hotel in the Seychelles. ... more   less 
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Also Known As:
Hotel Coral Strand
Coral Strand Beau Vallon
Coral Strand Smart Choice Hotel Seychelles Beau Vallon, Mahe Island

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