If you have to climb over a car to get to the entrance of your hotel only to find that the elevator has been switched off for the night.... not a happy combination.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|