We booked for 2 nights for 2 adults and 2 kids. When we arrived reception was rude and impolite and obviously not ready for us. Even though we got there at 6:30pm and they called us at 5pm to confirm we were on our way these people were clueless. The price on the invoice was twice as much as what was quoted. Then when we cleared thet up and got to the room there was only one towel, no direct tv, a/c not working properly and not to mention musty smell. Bathroom had broken toilet seat and no shower curtain. Also we were assured that the room would have an additional bed because it has one king size and it's four of us. There was no additional bed in place. When we complained they sent us to dinner and they will sort things out. We got back from dinner they only managed to get us two additional towels, no additional bed no direct tv, a/c started to work. At 9pm my kids tired and sleepy and no bed insight a supervisor named Mr. Albert shows up to say sorry he cannot find one. After giving him a piece of my mind he offered to bring a mattress to be placed on the floor. With having no choice I had to agree. The next day after a sloppy breakfast we wanted to get beach towels to go to the pool and beach. We should have known better. As a guest of this rathole you are not entitled to it. You have to pay for beach towels and pay a deposit for them also. What a rip off. The pool was crowed with people because no security so anyone gets in and uses the facilities. The hotel apparently offers a day pass service. Where you can use the pool and enjoy what little amenities are available for a small fee. So the pool was looking disgusting. Guess all locals welcome. We could not even get to the beach because of all the debris blocking the gate. This place is the worst ever. Food sucks, people suck, u need a tetanus shot just to visit. I do not recommend at all. Yea we left early. There was no spa unless you count the tub in the living room.
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- Also Known As:
- Salybia Nature Hotel Salybia
- Salybia Nature Resort And Spa
- Salybia Nature Trinidad