This is probably my sixth visit to this resort over as many years, and each time it gets progressively worse. However, it is one of the few resorts in Trinidad that offers an "all inclusive" feel, so I keep going back, hoping it will get better. Not so at all. In late April I booked three rooms for two nights for the long weekend at the end of May. When I called back a week before the booking to verify that all was OK, the front desk told me that yes, they have me down for one room and one night...and not even one of the rooms I booked. So I speak to the manager on duty, who informed me that the hotel was booked for an event on the days that I requested, and I could not have possibly gotten the days I requested. Of course, no one saw it fit to inform me of this, and I would not have known had I not called. So I was forced to shift my stay up a day, and fit three families into two rooms. I must admit, however, that the manager, Julia, made good on her word to fit extra beds into the rooms.
The rooms are dated and musty, the meals are hardly ever on time, you can get little or no assistance after hours, and the front desk sweetly tells you that they cant help you with your problems.A member of the kitchen staff even tells you that they have no straws.Really? No straws?
There is little or no upkeep of the facilities, you get the impression that the management is just running the hotel until it falls apart. And it shows by the facilities that the hotel offers. The event that the hotel was booked for on the day we left was a "cooler fete". Hotel staff said that the last time such an event was hosted there, bona fide hotel guests were actually asked to vacate the pool area by the event promoters. And this hotel offers pool passes to whoever wants to use the pool facilities, on any day. So while we were there, people came in on their day passes, crowded out the facilities, left the pool in a mess, and then went their merry way, leaving genuine hotel guests to contend with their filth. Imagine the next morning going to the pool with your five year old and seeing cups floating around, napkins in the water and food strewn around the lounge chairs. And I realised that the pool water was not even being filtered properly, just circulated up to the waterfall.
This was definitely my last stay. I had even asked for them to find out who was responsible for my booking fiasco; to this day, management cannot pinpoint who booked my rooms. They say there were two persons on duty that day and no one wants to own up, so there is nothing they can do.
For the money that is put out at this resort, you don't even get half the worth. And if you're booking with the hotel, take full details and make them send you written confirmation, because if something goes awry, you're on your own. I have never experienced this level of incompetence in the hotel industry. Hospitality is definitely not one of their strong points at Salybia...as a matter of fact, I cant say what is.

I stayed with my family for 1 night all inclusive of breakfast and dinner, menu was nice, even better was we were offered free lunch the next day, which was nice also.
Kitchen opens only at meal time
Staff was helpful, furniture in lobby needs cleaning, The rooms are nice but have no phones,
check in was 2.00pm we had to wait 1/2 hour extra for room to be prepared, when it was, the floor was wet and there was a small stain in toilet.
View of ocean from room balcony excellent, when place not full its quiet and relaxing.
Pool is nice but need cleaning and repairs. I picked up a huge chunk of brick in the pool which fell off some time from around the pool.
Overall place is nice but needs to be taken care of, we stayed there a few years ago and it was much better than present.

This is definitely a first and last time stay! The standard of this hotel has clearly dropped significantly over the years. I decided to stay here in one of the standard rooms which was $825. You pretty much better off spending the extra $200 and staying at the Hyatt. The view is spectacular and so is the pool but the rooms are HORRIBLE for the price. It has one old bulb that had the room dark the entire time, the tiling was horrible and old. Even in the main lobby area they need to re do the tiling as it is cracked and chipping everywhere. There was A LOT of dust on the lamp in the room and the next morning I woke up to see a cockroach on my friend's towel, disgusting! They don't even have nice bedding, it's this cheap ripped out old quilt.

I think one of my major disappointments definitely has to be the fact that the hotel isn't for the solitude of its guests. When we arrived there thinking to relax in the pool, it was completely filled with children with huge water toys, which is alright for a beach but not for paying guests who came for a 'quiet getaway'. Apparently the hotel offers a pool and lunch pass which is for $300 (quite expensive if you ask me) and any random Tom, Dick and Harry can spend the day in the pool so it's cramped out.

You would NEVER find this at another inclusive hotel, which caters solely for the safety of their guests, maybe the hotel is trying to make extra $, who knows, at least they could spend the extra $ and upgrade the place.

The music at the pool is also reserved for a random guy who uses his i-pod and skips music after every 2 secs, very annoying and unprofessional!

This would be the last time I will be staying here, very disappointing. The staff was nice and the view but the price you're paying for a 'standard' room in NO way justifies the time spent making the long drive, do yourself a favor, check into a guest room instead, the rooms are guaranteed to be nicer!