Really poor customer service. Food is very low quality, and high priced. Certainly not a five star experience. I planned an engagement dinner for my son. Made reservation days in advance, on arrival, things were a mess. From the welcome at security to the actual dinner, all was a disaster, a very costly disaster at that. The service was slow and done by limited untrained staff. The food lacked value for money. I had the sweet potatoes as a side, only to be served sliced sweet potatoes with black spots. Clearly not being prepared by a qualified chef. Even after professionally voicing my concerns, there was no real redress. Definitely will not recommend this facility to no one.
- Official Description (provided by the hotel):
- Beachfront Hotel completely renovated & re-opened July 2000. ... more less
- Reservation Options:
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- Also Known As:
- Blue Haven Hotel Tobago/Bacolet Bay