I stayed at Acajou for one night and I must say I was simply horrified with the service and management.
The place is really quite remarkable and beautiful, but the staff gives you a run for your money. Could not prepare lunch was the beginning of the nightmare. Dinner was so overpriced and though they state on the menu some 'local' dishes, none were really local, they had their own flavor. The staff even refused to make simple drinks as there was no one who could make it.....really? no one knows how to make virgin pina-coladas? seriously????
Then there was the night time music from Rampie, the beach house next door, who insisted on playing music all night long. Seems as though he has some 'war' plans of revenge or a vendetta with Acajou for some reason.....bass was so loud we could not sleep a wink.
Called the manager Christine next morning and was told....well there is nothing we could do in a very rude and nonchalant manner...in other words, you can take your business elsewhere.
I must say the place itself with these beautiful little cabins is picture perfect, but with horrible service and terrible management manners, it's not worth the price of stress.....it's probably time to change the entire staff and bring on board a whole new group of people who have pride in their jobs and love what they do....
- Official Description (provided by the hotel):
- ACAJOU is a small, eco-friendly, family run hotel situated on the beautiful and dramatic northern Coast of Trinidad in a little fishing village called Grande Riviere. The hotel is built as a group of traditional cottages nestled in between the beach, a crystal clear river and lush rainforest covered mountains. ... more less
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- Also Known As:
- Acajou Hotel North Coast
- Acajou Hotel Trinidad/Grande Riviere