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“Wolves in Sheep Clothing”
Review of Acajou Hotel

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Acajou Hotel
Ranked #1 of 2 Hotels in Grande Riviere
Point Fortin, Trinidad
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wolves in Sheep Clothing”
Reviewed 10 July 2013

I stayed at Acajou for one night and I must say I was simply horrified with the service and management.
The place is really quite remarkable and beautiful, but the staff gives you a run for your money. Could not prepare lunch was the beginning of the nightmare. Dinner was so overpriced and though they state on the menu some 'local' dishes, none were really local, they had their own flavor. The staff even refused to make simple drinks as there was no one who could make it.....really? no one knows how to make virgin pina-coladas? seriously????

Then there was the night time music from Rampie, the beach house next door, who insisted on playing music all night long. Seems as though he has some 'war' plans of revenge or a vendetta with Acajou for some reason.....bass was so loud we could not sleep a wink.

Called the manager Christine next morning and was told....well there is nothing we could do in a very rude and nonchalant manner...in other words, you can take your business elsewhere.

I must say the place itself with these beautiful little cabins is picture perfect, but with horrible service and terrible management manners, it's not worth the price of stress.....it's probably time to change the entire staff and bring on board a whole new group of people who have pride in their jobs and love what they do....

Room Tip: Find a place where service and management are more tourist friendly
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  • Stayed July 2013, travelled as a couple
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Helpful?
3 Thank Tomm l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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182 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
St. Lucia
Level 5 Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 May 2013

atrip to grande Riviere to be immersed in nature and learn about the ecosystem of the area.The lodge are comfortable and airy with privacy and i was not bothered by insects ,maybe because of the time of the year.The local guide is knowledgeable and helpful.the local roti beats the port of spain roti anytime lol

  • Stayed April 2013, travelled solo
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Helpful?
4 Thank charliebrownish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princes Town
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 April 2013

In my opinion, this hotel is perfect for a couple on a romantic getaway. We visited with a small child and found this hotel simply not suited to our needs. The cottage was lovely but very small. For the price we paid, I think there could at least have been fresh things for making coffee and tea available. The items provided were very old and could not be used. We stayed during Carnival and therefore was subjected to two nights of extremely loud music. The owner told us that we were supposed to be informed about this when we booked, however this never happened and we were in for quite an unpleasant surprise. The food at the restaurant was good, but again a bit overpriced.

A word of advice, read all the reviews, both good and bad. The real Acajou experience lies somewhere in the middle.

  • Stayed February 2013, travelled with family
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Helpful?
6 Thank Anniesa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port of Spain, Trinidad
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 April 2013

My daughter Ashley , insisted that she see the leather back turtles lay eggs, so we decided to plan a trip to Grand Riviere Toco and book two self contained houses at Acajou Hotel . At first we were very worried as the accommodation had no air condition or no TV , but to our surprise none of this bothered us as the rooms were clean well designed and was very comfortable and soon we all felt relax and forgot all of stresses.

We had breakfast and dinner at the hotel and the food was great service and staff was so nice and friendly that our families felt like home away from home .

The location was perfect as we were walking distance from the laying turtles, we drove to the light house and we bathe at Shark river .

All all time we felt safe and comfortable on the property.

  • Stayed April 2013, travelled with family
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Helpful?
7 Thank Renneyb_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level 4 Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 March 2013

We stayed one night with friends that are living in Port of Spain. Our main goal was to see the leatherback turtles nesting on the nearby beach. It's in a very remote area which is unbelievably natural and forested. Upon arrival we were shown to our room which was an elevated cottage with wide sliding doors opening on to a private deck. Complimentary Ice cold drinks were brought to our room which was a nice touch. The room was a nice size with a couch, rear deck with chairs and a hammock. The staff were very pleasant and the owner was eager to assist us. Dinner was served in an open air dining room,very traditional Trinidad ambience. Our hostess arranged to have someone take us over in the evening to see the turtles nesting. A very unique experience.

Room Tip: It's a great place to stay if you're there to see the turtles.
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  • Stayed March 2013, travelled with friends
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Helpful?
5 Thank Oakville877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port of spain
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 March 2013

This is a great retreat...laid back, simple, comfortable and pure relaxation. Great food available at resort restaurant...bake and buljol not to be missed as is the fresh fish for lunch. Definitely worth a visit or 2 or 3!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank MD41Portofspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashford, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 December 2012 via mobile

Peaceful getaway that slows you to reverse. Acajou, takes me back to a time when its surroundings were the exclusive pervue of the elite. On arrival Christina personified the expected service, followed by Tenicia, Antonia and Leslie who in my opinion exemplified an enthusiasm to please the guests.

The six cottages are discretely placed to afford guests relative audio and visual privacy. Set aonly a few yards from the beach while also near the riverside, these wodden cottages allow an escape from one's urban reality. There is no need for air condition as the cooling ventilation is provided by a large roof mounted white fan at the apex of the ceiling, supplemented by screened jalousies and constant sea breeze. Humming birds whizzing about, all manner of flora to Hot water shower is available after a long trek on the beach or a drive to Shark river or Matelot bay.

Breakfast, lunch and dinner are available onsite with Antonia preparing a tasty coconut and lemon grass sauce that made the king fish and basmati rice come alive on my tastebuds. Home made coconut bake with saltfish buljol is typical enticing Trini breakfast cuisine and appropriate for the hotel's locale near a fishing depot. Acajou natural yoghurt and the home made bread was of great appeal to my foreign guest. While the Riverside restaurant with its very comfortable locally produced wodded furniture, provides a clear view of the beach but the mozzies come out at night so come prepared.

A few suggestions, an information leaflet should be placed in the cottages telling guests of all available activity, like a beautiful day out on Shark river. Though the available high speed internet works well in cottage two it would be even better if it were easily available in the restaurant also. A greater variety of local cuisine and vegetables should be added to the menu. I would have enjoyed some fried plantain with my king fish. Though more could be done I am sure to add eco-appeal to the ambiance, for me Acajou = Eco. Keep it up.

Simply put I will come again, you all should getaway at Acajou.

Stayed December 2012, travelled as a couple
Helpful?
7 Thank KingEdwardIamhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Acajou Hotel

Property: Acajou Hotel
Address: 209`Paria Main Road | Grande Rivière, Grande Riviere Toco, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Grande Riviere
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Grande Riviere
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Acajou Hotel 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
ACAJOU is a small, eco-friendly, family run hotel situated on the beautiful and dramatic northern Coast of Trinidad in a little fishing village called Grande Riviere. The hotel is built as a group of traditional cottages nestled in between the beach, a crystal clear river and lush rainforest covered mountains. ... more   less 
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Also Known As:
Acajou Hotel North Coast
Acajou Hotel Trinidad/Grande Riviere

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