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“Comfortable & Scenic”

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Magdalena Grand Beach & Golf Resort
Ranked #1 of 2 Hotels in Lowlands
Palm Bay, Florida
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable & Scenic”
Reviewed 5 August 2014

My family and I travelled from the USA to Tobago for a vacation. I am originally from Trinidad but have been living in the US for a little over 26 years. It was our first trip back to the island since migrating so I had to rely on the internet for reviews on where would be a good place to stay. We chose Magdalena Grand based on the pictures and past reviews. The property itself was very picturesque and a great place to return to after a day of visiting the popular venues such as Pigeon Point (best beach in Tobago). Ok, so when I made the booking for this hotel, I booked a one bedroom ocean front suite that sleeps six. The price was a bit expensive and when we went to check in, I found out that I had to pay for each additional person in the room even though the room sleeps six. Sixty US dollars per person per night. This was not an all inclusive deal with the exception of breakfast. Very expensive breakfast I guess. Well, this is why I booked a room that sleeps six. Anyway make certain you call ahead to avoid any costly surprises. Additionally the beach is not for swimming, make no mistake about this....you cannot swim there. Also, be prepared to do allot of walking as the rooms are off of the main building, sort of like apartment style and trust me, you will walk allot to the restaurants and pool area. The breakfast which is included was the best meal of the day, the dinners are extremely expensive. My family of four averaged $50.00 US a plate for dinner. Failing that you can eat in what they call a sports bar which has a very limited menu. You wont be able to do that every night. I was told that the swim up bar closes at 6:00PM, well better get there by 5:30 or you will be out of luck. Also when you check in they ask you for money for incidentals up front with a promise to give you back cash upon departure for what you do not use. When I went to check out and asked back for my deposit, I was told that the amount was to much and that I would have to leave my banking information. Its been 9 days and I am still waiting. This hotel will cost a family of 5 an average of $500 to $700 US per night not including meals. I am not sure what other options you have on the island if you are looking for a nice hotel as most of the old ones that I remember seem not so well reviewed. Again, confirm your price before you travel. All in all, it was scenic and comfortable but very pricy.

Room Tip: All rooms face the ocean. Ask for a room close to the main lobby, pool area and restaurants so that...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Valued Guest,

Thank you for taking the time to share such a detailed review on our stay with us. It was a pleasure to be of service to you and your family.
We are sorry for the inconveniences caused with regards to the additional costs per person. This information should have been provided to you by your travel agent. With regards to your refund, this has been processed, but it would take a few days for the bank transfer to appear in your account.
Please note that a part from Pembois, our main restaurant, and Robinson Crusoe Pub, you may have also tried Salaka Grill, our poolside / seaside restaurant, as well as Kal'ina our fine dining restaurant. We try to provide our guests with various options for dining.
While the swim up pool bar is expected to remain open until 6pm, this is subject to change based on the weather, as it is an outdoor bar.
We do hope that we had the opportunity to visit Pigeon Point Beach on our complimentary shuttle service. This is offered to our guests to provide them with two beaches to visit while on vacation with us.

We do hope to have the opportunity to be of service to you once again in the near future.
If there is anything we can do to make your stay more enjoyable please do not hesitate to let us know.

Warm wishes,
Magdalena Grand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (511)
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English first
Trinidad
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 August 2014

My hubby took our family to this hotel for a mini vacay (July 19-21 2014).
BEAUTIFUL!!! Love the plantation style.
Food, pools, service, oceanview, all was great... Will definatiely re visit.

We had a deluxe ocen view room. The hotel has a playpark for the kids, and 3 pools, two of which open 24hrs.

Room Tip: opt for a DELUXE OCEAN VIEW room close to one of the smaller pools which os open 24 hrs
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Kafi31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Guest,
Thank you for taking the time to share your review with us and the rest of the world. Although short and sweet, we truly appreciate it!
It was a pleasure to be of service to you and we look forward to welcoming you soon again.
Warm wishes,
Magdalena Grand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Fernando, Trinidad
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

My wife and I went for our anniversary and it turned to be quite an enjoyable weekend. We tried all the restaurants and the food was delicious. The staff was friendly and even engaged in local ole' talk. There were quite a few activities to do, we tried to play tennis, went bike riding and of course the mandatory swimming. We tried to make reservations to go scuba diving but it didn't work out due to some inadequate communication. The room we took was a standard and was quite huge for the two of us and we were very pleased with the furnishings. Overall, it was a delightful weekend. We will definitely visit again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank ArvinSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Guest,

We are always happy to hear from our past guests; and thrilled that you chose the Magdalena Grand to celebrate such a special occasion.
Thank you for your wonderful comments. It was a pleasure to be of service!
We look forward to celebrating many more wonderful memories with you and your family.
Warm wishes,
Magdalena Grand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Diego Martin
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 August 2014

The service from the time we arrived at the hotel was good, very friendly staff. Compliments go out to Ronnie security, he helped and went the extra mile to make the trip even more enjoyable. Room service, anything you needed in the room just one call and it was delivered. Breakfast and dinner were excellent great variety to choose. This was my third stay in the last year. Hopefully there will be many more to come.

Room Tip: All the rooms have ocean front views. I personally prefer those on the ground level as you have quic...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Taimak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Guest,
Your wonderful comments brought a smile to our faces! Thank you for also mentioning our team members that made your stay extra-special.
It was a pleasure to be of service to you and we look forward to welcoming you soon again.

Warm wishes,
Magdalena Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trincity, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

My family experience was enjoyable. We really enjoyed our stay tremendously. The restaurant was great, courteous staff. The menu choices were excellent. Rooms were excellent, everything worked well. In the night, the pool area is very romantic with a strong tropical breeze. Do rent a car as there is no public transport system nearby.

Room Tip: All the rooms are good. Choose a room closer to the dining area to reduce your walk. The north wing...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Claudine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Guest,

Thank you for your wonderful reviews! Short and sweet!
It was indeed a pleasure to be of service to you during your visit to Tobago and we hope we would have the opportunity to welcome you soon again.

Warm wishes,
Magdalena Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port of Spain, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

Second stay within one month. First time there were some issues with the room and service, the manager quickly made amends which encouraged us to return the second time. Facilities excellent, nice pools, staff friendly and helpful. The beach at the hotel great for swimming, but Pigeon Point and Store Bay Beaches only 10 mins away. Robinson Crusoe Bar excellent for hanging out.

Room Tip: Rooms 124, 125, 126, balcony opens close to pool
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank mariarussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Guest,
We appreciate your wonderful comments! Thank you for taking the time to share them with us and for helping others choose the Magdalena Grand.
We do hope to have the opportunity to be of service to you soon again.
Warm wishes,
Magdalena Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jamaica
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014

My oceanfront room at the Magdelana Grand was clean, nicely furnished, and the view was great. Other positives included a super comfy bed, and a wide variety of options at the hot breakfast buffet which is included in the room rate.

However, overall, I found the service very lackluster. Staff members weren't rude, but they just weren't as welcoming and as friendly as in other Island destinations. And the rough ocean at the resort didn't carry much appeal for swimming either. You are better off taking a cab to a local beach like Store Bay or Pigeon Point to enjoy a fun day in the sun. Plus, you get to snack on a ton of reasonably priced local dishes at Store Bay - including homemade ice-cream..

One more thing. Be sure to double check/negotiate cab fares before you get into the vehicle at the hotel. My friend and I got charged TT$40 to go from the hotel lobby to the golf clubhouse on the same property. Compare that to TT$80 to get to the airport - a much longer ride - and it just felt soooooooo wrong!

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank WanderlustDNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachael N, Director of Sales at Magdalena Grand Beach & Golf Resort, responded to this review, 11 August 2014
Dear Guest,
Thank you for taking the time to share your reviews with us!
We always appreciate guests' feedback, especially those that can assist us in improving our services.
While we are located along the Atlantic coast, we also offer a complimentary shuttle service to Pigeon Point Beach twice daily for all our guests.
We do hope we would have the opportunity to be of service to you in the near future.
Please let us know if there is anything we can do to make your next visit more enjoyable.
Warm wishes,
Magdalena Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Magdalena Grand Beach & Golf Resort

Property: Magdalena Grand Beach & Golf Resort
Address: Tobago Plantations Estate, Lowlands, Tobago
Phone Number:
Region: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lowlands
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Magdalena Grand Beach & Golf Resort 4*
Number of rooms: 144
Official Description (provided by the hotel):
The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more   less 
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Also Known As:
Vhl Tobago Golf And Spa Resort
Vhl Tobago Golf Hotel Lowlands
Magdalena Grand Beach & Golf Resort Tobago/Lowlands

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