We had been recommended to try the Perugina Chocolate Factory tour, and we made an afternoon reservation for an English language tour. Our tour guide was very good, and spoke decent English, but she had to contend with a group that was a bit too large, and had too many out of control children in it. Made it difficult for her to talk over all the babble. Her explanation of the history of chocolate and the factory were interesting. The movies shown were a bit stilted, but did provide some understanding of the process for making chocolate. The tour through the factory is in an enclosed walkway. You see a lot of machinery - only a portion of which was in operation when we were there because they cut production in the summer when there is less local demand in Italy for chocolate. And, of course, there is a portion of the tour where you get to taste about ten different types of chocolate that Perugina markets - that was very good.
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