I would like to recommend sending your entire staff to a school or something similar so they can learn what the meaning of good service is!!!!
You should also consider taking off 3-4 stars from your hotel rating,considering the service i have experienced is closer to that of 1 star hotel!!! The one thing worthy of 5 stars is the architecture and general appearance , all else falls short! When one pays a considerable amount,expecting the comforts of 5 star amenities,it is maddening to experience such poor service almost aggravating enough to ruin my entire vacation.
Disapointed customer in rum 515 ( 2011.05.27-2011.06.03)
- Official Description (provided by the hotel):
- Cavo Spada Luxury Resort & Spa is located 18kms west of the picturesque city of Chania. Its location combines in a unique way the beauty and tranquility of the Cretan Archipelagos with the unsurpassed charm of the famous Old Venetian town which is only a short drive away. Positioned on the west side of the Gulf of Chania, the hotel is built on a long stretch of beach, offering magnificent view of the Gulf of Chania and of Cape Spada. The latter is a spectacular rocky cape after which our hotel was named. The hotel is spread over a 65,000 m2 private property, hence offering ample space for all the guests to enjoy their holidays in one of the 150 rooms that the hotel has to offer. Being part of one of the oldest and most respected hotel companies of Chania, the Giannoulis Hotels & Resorts, Cavo Spada Luxury Resort & Spa is the epitome of our experience in providing holidays of unprecedented quality and comfort. ... more less
- Reservation Options:
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- Also Known As:
- Cavo Spada Luxury Resort And Spa
- Cavo Spada Luxury Hotel Chania Town
- Cavo Spada Luxury Resort & Spa Crete/Kolymbari, Chania