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“Quite nice”

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Avra Imperial Hotel
Ranked #1 of 12 Hotels in Kolymbari
Certificate of Excellence
Reviewed 20 October 2013

The hotel has two parts - the main part, big, noisy with a big pool and closer to beach, and the second one - across the street small, more quiet with it's pool. The rooms are large, comfortable, bot they have serious problems with wifi. The beach is rocky, across the street. The food is good but after a few days I started seeking for something original, because it was more or less the same all the time.

  • Stayed: June 2013, travelled with friends
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4  Thank Ryszard_Ochodzki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Διευθυντής at Avra Imperial Hotel, responded to this reviewResponded 4 November 2013

Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
Your kind words on our Reception team are shared with everyone and, of course, well appreciated.
We are doing our best to keep the quality of our services excellent and your feedback is more than welcome!

We would be delighted to welcome you back in our premises during your next visit!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa

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Reviewed 20 October 2013

We booked back in February because of a very good deal through Travelzoo and glad we did. We got a 2-week stay at the beginning of October for a very reasonable price on half board basis with a room with private pool, which clinched the deal for us.

The room was great and the private pool absolutely amazing, especially when it got really hot again in the second week. We never had a private pool before and certainly made use of it! Food was the best we ever have experienced in any hotel, variety and freshness second to none. I especially would recommend to try the roast of the day (chef carves it and it changes daily) - we has some great chateaubriand etc. The only problem was the difficulty to get coffee at breakfast, it took ages and sometimes never came. It is only served by the staff and they are always busy with clearing tables etc. When they come with a (small) thermos of coffee it often run out before they made it to our table. Other than that it was good, too. Fresh (fresh) orange juice, too.

The comments about many (small) children in the hotel are true. During our stay there seemed to be a lot of Scandinavians with children, most of them well behaved, but we had a very noisy family as neighbours for one week which spoilt the tranquility a bit for us (door banging, shouting and screeching late into the night and early morning). But that is not the hotel's fault and we never reported it as I was not sure what they could have done about it (we did not want to change our room as it was perfect otherwise).

Kolymbari is very lovely small village which - apart from the big new hotel - has retained a lot of it's charm as a little fishing village. We loved strolling past the tavernas in the afternoon and often eating some small snacks (especially in Palio Arhontiko) with a bottle of wine for little money and just let the day pass us by. The friendly attention and good food and service were great there (always a free Raki and a free desert at the end). You could watch the little fishing boats going out and coming back with their catch of the day.

We did not hire a car, but booked some excursions in the Hotel which was no more expensive than elsewhere. We walked the Samaria gorge, which was breathtaking. We also took the bus to Chania several times and found this very easy to do.

The Spa was good, too, and we used it once when the weather wasn't that great, but unfortunately they had changed their policy of adults only and had allowed children into the Spa in the mornings, which spoilt the sauna and steam room experience as they just run around and in and out, left doors open and their parents were nowhere to be seen. I would definitely book into an adult only hotel next time, not that I don't like children (I have 2 of my own), but there is a kids club for their entertainment and if they don't like that I would expect the parents to supervise and entertain them so they don't spoil other guests' holidays.

The hotel has very comfortable sunbeds on the beach (wooden with mattress) which we made good use of and the breeze of wind from the sea was very welcome on hot days. The water was comfortable to swim in, although it was as others already mentioned, stoney and definitely easier with shoes to get in and out.

The season coming to an end and some hotels in the area had already closed for the winter. We were told that the Avra was going to close down on the 26th October, and staff had started to remove the watersports equipment from the beach and were taking parasols down. On the positive note though the hotel only seems half full, plenty of sunbeds, tables at dinner time etc.

All in all we had a great time and if it had not been for the very noisy neighbours would have been close to perfect. Thank you, Avra.

Room Tip: We had room number 11127 which is the end of the row of private pool rooms on the first floor, overl...
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  • Stayed: October 2013, travelled as a couple
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6  Thank Gabaidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Διευθυντής at Avra Imperial Hotel, responded to this reviewResponded 4 November 2013

Dear Sir/ Madam,

Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are delighted to read your comments on our premises and services!
We truly look forward to welcoming you for the third tome in Chania!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa

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Reviewed 16 October 2013 via mobile

What an amazing place, will definitely return. Would recommend the cretorama bike ride with Hellas Bikes! Food was superb as was our room (deluxe room private pool) staff were excellent and main pool area was lovely...cannot fault this place at all! Spa was again lovely definitely 5 star and prices no different to he uk really and whole place was spotless! Fab place!

Stayed: October 2013, travelled as a couple
2  Thank Ellebellyboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Διευθυντής at Avra Imperial Hotel, responded to this reviewResponded 4 November 2013

Dear Sir/ Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are very happy to read that you found our welcome warm and enjoyed our rooms and facilities!
We are grateful for your recommendation as a place to spend your holidays, relax and enjoy summer!
We look forward to welcoming you back during your future visits.

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa

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Reviewed 13 October 2013

We were at the Avra Imperial at the end of September, and had an amazing family holiday with our 3.5 year old and 6 month old. We had half board, and we were so pleased and pleasantly surprised at the amazing food each day in the buffet. Every day something different, for all the family. They have a kids station, usually including chips, but our son had a proper delicious meal each night - steak, casserole, rice, veg... and all the fruit was amazing for him!
Very few British families when we were there, mostly Scandinavian, and even though the hotel was full it didnt ever feel it. With all the different choice of pools, or beach, it never felt crowded.
Would recommended the little taverna right next to the hotel, lovely local food at very good price, with excellent friendly service.
The only negative we could say is that they could do with a tea/coffee maker in your room!
If we were the kind of people to go back to the same hotel or resort, we would definitely return, but we have more places to explore.... .I just hope they live up to Avra!

Room Tip: Pool view was amazing. We were close to restaurant / bar area but it didn't keep us awake (even...
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  • Stayed: October 2013, travelled with family
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Thank K8andSi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Manager at Avra Imperial Hotel, responded to this reviewResponded 15 October 2013

Dear Sir/ Madam,

Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment!
Your kind words and positive comments on our food variety are much appreciated! We are glad that you find our hotel to be a great place to stay for leisure and for adults & children!

We sincerely appreciate your high recommendation of us to other travelers and also look forward to welcoming you as our guest once again.

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa

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Reviewed 10 October 2013

We stayed here for one night before our flight back to the UK. Reception staff very friendly as was the bell boy who took us to our room. We booked a normal double room & wow it was great with large balcony, modern bathroom & very nice bed.....would have loved to have seen a more superior room as this was very nice indeed & had complimentary fruit, wine & water !!! Dinner in the buffet restaurant was the best we have eaten with a huge choice including Duck Breast, Asparagus, Sautéed Wild Mushrooms & so much more. We had a couple of drinks that where a great price for a 5 star hotel & then hit the room as we wanted to be up early for our last day of sunshine. Breakfast was superb with a huge selection of everything you could imagine. The pool area is amazing with plenty of sun loungers, it also has a fresh water main pool as well as a salt water pool both stunning. We had left a bag to get changed in the spa locker room & had our last hour in the spa using the steam room & heated pool with massage bubble chairs & huge Jacuzzi.....it was perfect !!!
We had been in Crete for 9 days & had a wonderful trip but our last night was a great choice & we are going to book a week next year.
The only slight downside was that the hotel seemed to lack entertainment in the evening after dinner....maybe it would keep the bar more busy if it had.

Room Tip: 11212 is a great room close to the main hotel
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  • Stayed: October 2013, travelled as a couple
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1  Thank AndyMiller68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Manager at Avra Imperial Hotel, responded to this reviewResponded 15 October 2013

Dear Sir/ Madam,

Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment!
Your kind words and positive comments on our food quality are much appreciated! We are glad that you find our hotel to be a great place to stay for leisure!

Hopefully we will have the chance to welcome you back should you visit Crete again in a not too distant future!

Yours sincerely
The Management of Avra Imperial Beach Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2013 via mobile

I booked this hotel not expecting to see so many kids running on the resort. But I'm glad I did, as I know for the future this is a great place to bring them. Entertainment seemed amazing and everyone was always entertained with the many different activites they had.
Make sure to mention in your booking that you want a main pool view room or else they will place you in a room at the other end of the resort across the street. Lucky enough they moved us to the main building. Nothing wrong if you want a more peaceful area.
Rooms were great, large and modern. The buffet dinner was fantastic. There was a large variety and everyday it was different each time. Restaurants onsite were pretty good. It's nice that they bring a chef from the country the food is from. Italian restaurant = chef from Italy.
The beach is across an empty street, which looks nice, though it is rocky. Spa was beautiful and definitely take advantage as there are a lot of free perks. Komlybari is a great small town with a nice cafe beside the hotel and further down there are cute little shops and restaurants.
The only downside of this hotel is their wi-fi connection. It would always kick you off, maybe due to all the kids playing games on their ipads in the lobby or maybe just due to high volume ;)
Would I stay here again??? Only with my family.

Stayed: July 2013, travelled with friends
2  Thank opasna24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Manager at Avra Imperial Hotel, responded to this reviewResponded 15 October 2013

Dear Sir/Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment!
What gives us great pleasure and satisfaction are positive people and comments on our services and staff!
We sincerely appreciate your high recommendation of us to other travelers and also look forward to welcoming you and your family once again.

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

HIghlight of this resort is the huge sparkling swimming pool. Ideally suited to families who just want to relax, the location is quite a long way from the airport and the cultural hot spots of Crete. Staff who cleaned rooms, in the shops and hairdresser's were particularly friendly and helpful.

Room Tip: Avoid rooms above the bar and main restaurant which can be noisy.
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  • Stayed: September 2013, travelled with friends
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1  Thank Yclept14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avraimperial, Manager at Avra Imperial Hotel, responded to this reviewResponded 15 October 2013

Dear Sir/ Madam,

Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are delighted to read your comments on our premises and services as well as your reference to the hairdresser and house keeping staff! We truly look forward to welcoming you for the third time in Chania!

Yours sincerely,
The Management of Avra Imperial Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avra Imperial Hotel

Address: Kolymvari, Kolymbari, Platanias, Crete 730 06, Greece
Region: Greece > Crete > Chania Prefecture > Platanias > Kolymbari
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Kolymbari
#1 Luxury Hotel in Kolymbari
#2 Romantic Hotel in Kolymbari
Price Range: £85 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Avra Imperial Hotel 5*
Number of rooms: 328
Reservation Options:
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Also Known As:
Avra Imperial Beach Resort And Spa
Avra Imperial Beach Hotel Chania Town
Avra Imperial Hotel Crete/Kolymbari, Chania

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