Firstly let me say that people should not pay any attention to the bad reviews that other people put. I read most of these before going and I couldnt understand for one minute what anyone would have to complain about. Arrival made special, cases in your room within minutes, everywhere so unbelievably clean and the hotel staff worked tirelessly to ensure that everyone had a fantastic time. Food was lovely with different themed nights every night, great choice for all. Bar staff great and certainly know how to make a mean cocktail.
Entertainment was excellent and the entertainment team do a great job, always a smile and my family and I had such a good time with them. A special mention to Hannah who is lovely and all the kids loved her (hi ho) to hannah, thank you for making Jacks birthday so special. Rooms clean and everyday we had clean towels and freshly made beds. Didnt try the restaurants as the Magico restaurant was superb.
We spent most of our holiday down the Aqua Park and my son loved it, beach was lovely and clean and there was always plenty to do.
My son had his 7th Birthday whilst we were there and they couldnt have made it any more special if they tried. The kids club threw him a birthday birthday with a big chocolate cake and later in the restaurant they made him another cake, decorated the table and everyone sang happy birthday, he felt like a superstar.
Wes the rep was very helpful and always had a smile.
The only thing i would say is be very wary booking the camel ride, this was the one thing that my son wanted to do on his birthday and it was horrendous, dirty badly treat camels and it was advertised as going through the sand dunes along the beach etc but the only thing we saw was dirty backstreets my son was so upset but it certainly was nothing to do with the hotel and it did not stop us from enjoying our holiday.
We would certainly recommend this to anyone wanting a fantastic family holiday and it was definately money well spent.
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- Also Known As:
- Club Magic Life Penelope Beach Imperial Hotel Houmt Souk
- Magic Life Hotel Djerba
- TUI MAGIC LIFE Penelope Beach Djerba Island, Tunisia