Just returned from a week in the glorious sun haven of Djerba. An absolutely wonderful, unspoilt traditional island. The people are friendly and welcoming, and really want to make your stay as wonderful as possible.
We visited last year, and although a very good holiday destination to visit, it was not on a par overall. Some of the differences; quality in food was worse than last year; poor air conditioning in the rooms which are centrally controlled but stop in the night and the temperature is 30-32 - waking up not refreshed; cleanliness of the pool is not that great; drinks have become weaker the cocktails are not "that" alcoholic; the food choice has become more limited for example we had one night themed "alpine". Who comes to Djerba and wants to eat mountain food?
Other areas which need improvement-
Flukes around the activity pool are switched off between 1230-130 even though a life guard is present- why?
On a Monday there is no entertainment- all the entertainment reps are day off- the activity pool doesn't open until 1030?
The quality of the night shows are very poor, repetitive and dull. Slapstick 1960 comedy is not modern, not entertaining Magic Life rethink...
Positives; the service in all areas (except the bars) is impeccable, always smiling and always happy. The restaurant waiters are very very good, attentive and like to chat to you everyday. The breakfast omelette which is made is very nice, the ambience of the hotel is very good.
Overall a standard holiday, people rave I'm not raving so much as last year, as it was slightly more disappointing.
I must just write about our rep- "Dom" not that he wore a name badge he just told us that on the bus. He is in a word- dull. I don't understand the value he adds; if I had a problem he wouldnt be able to comprehend what I was saying let alone fix the issue. An example- he stands at the entrance of the restaurant like a lost soul, doesn't talk to guests, vacant look all the time. Latifa on guest service is also at the restaurant- she is exceptionally good, dom should be replaced by someone with more enthusiasm, energy and passion for the island and hotel. Clueless and pathetic. Thomson take note....
- Also Known As:
- Club Magic Life Penelope Beach Imperial Hotel Houmt Souk
- Magic Life Hotel Djerba
- TUI MAGIC LIFE Penelope Beach Djerba Island, Tunisia