How this hotel has got 4 stars is beyond me. Luckily we only prepaid 2 nights. As soon as we were show to our room, we tried to get a refund immediately. The room we were shown was tantamount to a shabby static caravan. THERE ARE NO BALCONIES IN ANY ROOMS!!! The " balcony" is the entrance steps to the "caravan". After being refused a refund, we were "upgraded" to a slightly smarter room by the pool at no extra cost. If the rooms were half the price and we had arrived with backpacks on, the experience may have been acceptable. However, we are not backpackers and were expecting a boutique resort, which it is definitely not!! My advice would be, DO NOT PAY UNTIL YOU HAVE SEEN YOUR ROOM
- Official Description (provided by the hotel):
- At Rummana Boutique Resort, a little goes a long way. Masterfully designed in every aspect, choose from our "Island Chic" Deluxe Villas or Rummana Suites for a perfect stay, private, peaceful, well-equipped and fully stocked, you'll never want to leave. ... more less
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- Also Known As:
- Rummana Boutique Hotel Lamai Beach
- Rummana Boutique Resort Ko Samui/Lamai Beach