Warning: these guys are liars. We had booked the highest quality (and expensive) room category a couple of months in advance through booking.com (advertised as having sea views – we now understand that this would have been on the top floor – floor 4 from memory). When we turned up, the lady at the front counter took us to a room on the first floor (it had a balcony, but the view was rubbish and had absolutely no privacy). When we asked about the sea views advertised, she told us that they had booked out those rooms. We obviously emphasised that we had contracted for the room with sea views. This started a conversation containing several lies by her, including (i) telling us that our booking did not contain an advertisement of sea views (we had to point out where this was stated on our booking form), and (ii) telling us that we could have a room on the second top floor (saying that it was “same same” as the top floor – but this can’t be true, given that they charge a different price for the top floor as opposed to the second top floor), all the while trying to make us pay for a room on the top floor. We decided to take our deposit back and find another place to stay – we would strongly advise other potential customers to do the same. If people lie to your face, can you trust that they won’t steal something from your belongings when you aren’t in your room? We had to give this rating of 1 on TripAdvisor, but if we had the option, we would’ve given it a 0!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Priceline, Agoda, TripOnline SA and Evoline ltd so you can book your Lamoon Lamai House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lamoon Lamai House Ko Samui/Lamai Beach