The pictures made it look great, but there were a lot of things not great about this place. The staff had terrible customer service, and not just because of the language barrier. There seemed to be only one lady that knew all the answers and she was very rude, unwilling to help, and made you feel like you were inconveniencing her.
Everything from check in, check out, making phone calls, getting internet, and scheduling transportation was very difficult. Every task seemed to be like a new experience for the staff behind the counter. We traveled all over Thailand and experienced great customer service (at much cheaper places), and this place was sub par in all categories.
This place just seemed like it was nickel and diming you for everything.
The room was OK, but the shower temperature was either HOT or COLD. By the end of our stay, I figured out how to get a warm temperature by constantly moving the faucet from hot to cold...not very convenient. We reserved a single bed but received two twins which they wouldn't make-up into a single bed until our second night.
It was impossible to get a spot at the pool/beach, all the guests throw their towels down and leave for hours at a time. We would lay on the sand, but it hurt our feet/bodies.
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- Also Known As:
- Weekender Resort And Hotel
- Weekender Hotel Lamai Beach
- Weekender Resort Ko Samui/Lamai Beach