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“Small, friendly hotel, great for families”

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Royal Beach Boutique Resort & Spa
Ranked #12 of 51 Hotels in Lamai Beach
Certificate of Excellence
Reviewed 31 January 2013

We stayed here in jan for 6 nights with our almost 4 yr old and 18 month old kids and had a fabulous stay! We had 2 bedroom apartment with great view over the ocean and a nice balcony to enjoy it from! It wAs very basic, but suited us with small kids, we didn't need anything fancy, it was quite comfortable! The pool area was wonderful, with a good sized shallow section for small kids! The pool bar had very reasonably priced drinks and food, which you could eat at tables right by the pool! The food was delicious! We only ate the thai food though (the duck curry was to die for!) Breakfast was included and was simple and delicious! They cooked you whatever you wanted! The staff were friendly, and we even used the receptionist as a babysitter while we were at a wedding at Rocky's next door, and she was great with our kids! The resort was a little out of the main section of lamai but for 100 baht we could all jump on the frequent transport ute/tuktuk that passed by! The kids though that was great fun! Taxis were more expensive! There were a few eateries in walking distance and massage places, chemist, tailor, 7-11 shops also! All up a lovely small friendly resort! Apparently they are closing to renovate in march, I hope it doesn't loose it's charm!

Stayed: January 2013, travelled with family
2  Thank Kirsty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 - 174 of 269 reviews

Reviewed 25 January 2013

We stayed at Mango for 8 days - their service was fantastic - if you want 5 star you will be disappointed this is a fabulous 3 star - well maintained and attractive property - the pool is great and the sea depends on the day like most beaches at Samui. We attended a wedding next door at Rockys resort - many of the guests there ate with us and loved our quiet little haven - I highly recommend for families.

Room Tip: Ocean front is great but older - newer bungalows are around the pool.
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  • Stayed: January 2013, travelled with family
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Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

We traveled with two children (ages 3&1/2 and 18 months) with our nanny. We used Agoda to make the booking and had trouble since Agoda had booked a family-style apartment but the hotel, in a separate email inquiry I sent to them, told me they were completely booked for the time. Agoda fixed the problem through negotiations with the hotel and we ended up with two rooms (#7 & #8) for three weeks. The rooms were not connected but were in the same bungalow building.

I think that this hotel has potential to be really very nice, but something is weirdly broken with the staff. We selected this place because it seemed to have good reviews for families and I think it could possibly be very good for families. Our children were not unhappy, but there was so much lacking in comparison to other hotels we've visited in our travels in Thailand.

We thought we were choosing a hotel that would be quiet and off the path from loud, thumping music. Little did we know that there would be a poolside bar smack-dab in the middle of the resort that would pump heavy base pop tunes from the 1980's from 11 a.m. until midnight each day. At least they did until the crowds thinned out after the New Year and then they could have cared less. We came to Samui and to this part of Lamai to escape noise with two really young kids who fall asleep by 8 pm and are up by 5 a.m. it was very hard to get good sleep here. The mattresses feel like the springs are cutting through the sheets. If you like fireworks, you'll get them almost every night at 10:30 from the nearby resort (Rocky's).

The beach was never combed or cleaned the entire stay (three weeks) until the very last day when it was obvious that there was an investor visiting the site. Once raked it was no longer dangerous for the kids. Every day when we went to the beach to dig in the sand we'd have to first patrol and rake the beach ourselves. The chairs and umbrellas are all falling apart, with exposed nails and wood pieces sticking out all over the place. The beach is somewhat good for swimming, but better to be a strong swimmer. Mae Nam is better for swimming for little kids.

The sala at the beach was never in use. The staff had rolled down plastic sheet/ window things and the cranks were broken and ropes all muddled.

The grounds are tended. Excessively. The hotel has three men on the caretaker staff -- they were always smoking and raking or cutting limbs/ grass. Nice to sit on your porch while a man wearing a black fedora in blistering sun smokes and rakes. Speaking of smoking -- it seems that everyone on the planet smokes and this hotel is no exception. At one point there was a man hanging out by the pool smoking a cigar. I hate smoke and so felt trapped a bit.

Be warned if you have a toddler: this place is all down hill without any truly flat surface for running safely. We had several falls that lead to cuts, including one toenail being ripped off from the bricks on the walkways around the hotel. You'll get exercise walking up and down to the beach.

The pool is cleaned each morning but you would not know it based on the mold in the grout. I thought the grout was green until I looked more closely towards the end of our visit. Ewww.

The pool does have a nice, somewhat shallow (about a foot deep) section for kids. Our kids loved it and it was very nice to eat by the pool. There was one waitress who was very, very nice and two others who were bitter about every misunderstanding or lack of clarity. I think if you spoke Thai it might be better.

Examples of weirdness: our third day towels disappeared from the pool side. I asked the pool bar waitress if she had any more towels. She said no, all finished. I asked in a different way and she told me I had to go get the towels myself and that her manager had told her that he would not give her more towels. I had to walk up to the reception area and ask for a towel. It was only after about four days of this that they choose to explain that due to supply they had to limit availability of towels.
I must say that towels and sheets were an issue our entire stay. We had three people in our room and two in our second room and some days we'd get two towels and no hand towels or floor mat and other days we'd get just three towels. We were told they could not change sheets (which were constantly covered in sand) due to lack of supply.
If you like smelly chemical cleaners, this is the place for you. The staff uses Febreeze and lysol-ish spray to "clean" each day. At the end of our visit (the first day of the new year) they lost half of their cleaning staff. Still our room was never cleaned before 3 p.m. unless we specifically put out the sign to ask for it to be cleaned. Sometimes we'd put the sign out to be cleaned and leave the hotel at 8 a.m, come back around noon for naps and the rooms would still not have been cleaned. This is hard with a kid in diapers and room service plates left overnight on the porch.
The staff of the restaurant was kind enough to do room delivery. That helped us a lot. They also modified their dinners to provide our picky kids with things they liked to eat such as fish fingers and chicken fingers with steamed veggies in place of french fries. But not once did they pick up the dishes...we always had to carry trays of ant-covered dirty dishes from our porches each night.
The food is okay. Breakfast plentiful but the same each day.
We ended up renting a car the entire time because taxis were 500 baht one way and we didn't want to ride on a scooter with our kids and there's nothing just outside the hotel to enjoy...no foot massage parlors or bars...just some advertising places, clothes laundering shops and more Italian restaurants. There are some seafood places up and down the hill to either side of the resort. The reception was able to arrange a car for us without any trouble. They were nice to us.
But there really is something broken about the way this place runs...it's almost as if it's so hierarchical that the wait staff won't work with the cleaning staff and everyone lives in fear of the foreign management.
This venue is okay, but left things to be desired on the organizational and beach side. Maybe when our children are just a wee bit older it would be great and I can testify that the pool was full of happy, romping kids all day which was really wonderful for us. It might not be wonderful if you were younger or traveling without kids....at least that was the impression I got from the groups of hipsters who would roll eyes and shrug at screaming kids during their stay.

All said, though, value for money, location and just that "sabai" feeling is missing here and so I would not stay there again or for so long. There are so many other places on Samui where we have stayed in the past that would have been nicer but we tried this one for the price and what we thought would be a quiet and nice location.

  • Stayed: December 2012, travelled with family
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3  Thank AnKTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane S, General Manager at Royal Beach Boutique Resort & Spa, responded to this reviewResponded 9 December 2014

Greetings from Royal Beach Boutique Resort & Spa!

Kindly note that this review is for the Hotel 'Mango Village Samui', but is wrongly displayed under the account of Royal Beach Boutique Resort & Spa which opened in July 2014.

We hope that this reply helps to avoid confusions regarding our property.
Thank you for your kind understanding and we hope to welcome you to Royal Beach Samui.

With best regards,
Jane Soergel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2013

We travelled with our 2 kids and were booked into mango Village by family. We stayed in an apartment style room with 2 bedrooms as well as 2 balconies. Our view was of the ocean and the kids had a view over the pool area and the resort. Mango Village is not a very big resort, but the staff were great and super friendly and you get that personal service that might not be there at other bigger resorts. This was definitely a highlight, esoecially as we stayed here for quite some time.

The resort has a wonderful pool area and a large kids swimming pool, so the kids had a ball and met friends in and around the pool. You can also access the beach directly from the resort, but we just used the beach for some walks.

There is an Italian restaurant in the resort, and we generally had very good food (ehen we ate in), which was reasonably priced. The breakfast was very basic, but you get what you need. Lunch at the pool was always good.

We also booked some trips through the reception and they are great in organising these and offer some good advice when choosing between similar activities. The only (small) drawback, is that Mango Village is about 5 minutes from Lamai Village, so you need to either have a vehicle or hire taxi's to get bto the village itself, which has great shopping and a multiude of eating places and bars. The reception was great in organising our taxi's, so was not a major issue. Another orion is to hire a scooter, which you can do directly from the hotel.

Lastly, our trip was also over the Christmas and New Year period, so as with most places, the prices were slightly higher, but still well priced when compared with other resorts in Lamai Village itself.

We would definitely stay there again.

  • Stayed: December 2012, travelled with family
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Thank Glen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane S, General Manager at Royal Beach Boutique Resort & Spa, responded to this reviewResponded 9 December 2014

Greetings from Royal Beach Boutique Resort & Spa!

Kindly note that this review is for the Hotel 'Mango Village Samui', but is wrongly displayed under the account of Royal Beach Boutique Resort & Spa which just opened in July 2014.

We hope that this reply helps to avoid confusions regarding our property.
Thank you for your kind understanding and we hope to welcome you to Royal Beach Samui.

With best regards,
Jane Soergel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2012

We've stayed in this hotel in August for 2 weeks with our 2 and a half year old baby.

We stayed in one of the family apartments at the top floor of a two story building.
It had two good size bedrooms, each with it's own balcony(one with a very nice sea view), and one bathroom. The furniture was a bit old, but ok, one of the rooms had a double bed, the other one had two single beds.
They provided a very nice cot for our baby. They changed the towels and provided toiletries daily.
My only complaints about this apartment were the shower drainage system(kept on flooding no matter how much they tried to fix it) and the fact that the entrance to the apartment was directly into the children's room(no hallway). Combined with the fact that I've seen no security guard around, made me feel a bit unsafe, but nothing wrong happened.

This complex changed ownership from the nice Italian family everybody is talking about in
the previous reviews(which was one of the selling points for me) to some Dubay company.
This change implied several things during our stay. They kept on taking out the beautiful plants in the complex and replacing them with lawn, in a very random way which led
to plants being left on the alley for hours. The beach was not taken care of, I could see the same dirt for days. It's true that most of the guests didn't go to the beach, but maybe this was one of the reasons.
The good thing about the beach is that it doesn't become muddy when the water retreats, so no mosquitoes. The water is shallow, good for young children, but not suitable for swimming. You need water shoes because of the many rocks and corals.
There was no massage lady at the beach, although the hotel could arrange for one to come for you, but a bit expensive. There was a very good massage lady nearby for half the price.

The restaurant still cooks wonderful thai and italian food(except for the italian soups which are instant soups).
The restaurant staff is absolutely amazing!!They are kind, warm, attentive, we just loved them! They were so nice to us, remembered our preferences, played with our baby.
Being with such a small baby we preferred having all our meals at the hotel, as the restaurant is so clean and we had no unwanted surprise with the food.
They have a pretty wide selection of thai and italian food, but it is expensive, maybe one of the reasons guest prefer to go to the restaurants nearby.
The breakfast is a bit scarce. In the first days they had a buffet breakfast but then
they changed it to a la carte. They had the usual toast, butter, jem, yogurt, eggs, some thai soup, juice, coffee, tea, pancakes and fruits.

The resort is a bit far from the main attractions, but it's on the main road and taxis and tuk-tuks pass by every time. Still, if you want to go out every day, you
might consider renting a scooter.
We rented a car from the hotel at a good price.

We were very happy with our stay and we'll definitely consider it if we would go again to Lamai.

  • Stayed: August 2012, travelled with family
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1  Thank puishor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane S, Manager at Royal Beach Boutique Resort & Spa, responded to this reviewResponded 9 December 2014

Greetings from Royal Beach Boutique Resort & Spa!

Kindly note that this review is for the Hotel 'Mango Village Samui', but is wrongly displayed under the account of Royal Beach Boutique Resort & Spa which opened in July 2014.

We hope that this reply helps to avoid confusions regarding our property.
Thank you for your kind understanding and we hope to welcome you to Royal Beach Samui.

With best regards,
Jane Soergel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2012

This is a lovely set of bungalow units just south of Lami Beach and a short drive to Lami, Chaweng, or points south. I stayed in a garden view bungalow that was clean and comfortable. Pleanty of storage space for putting clothy and sundry items aways and a very nice covered porch for hanging, out of the sun or rain. The people working there were quire nice, friendly, and helpful.

The pool was lovely, but was disappointed that the beach side is more an afterthought - reached by descending a steep staircase. This part of the island - The Rocky's - is dominated by huge boulders and while the beach itself is sandy (between the rocks)- the water itself is quite shalllow and rocky a long way out from the beach. I'd come prepared with water shoes to swim and walk on the rocks - but it was so shallow that swimming was difficult, and not so fun. As a result, I used the hotel to stage day trips to various beaches, water falls, sites around the island.

  • Stayed: August 2012, travelled solo
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2  Thank rbrech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane S, General Manager at Royal Beach Boutique Resort & Spa, responded to this reviewResponded 9 December 2014

Greetings from Royal Beach Boutique Resort & Spa!

Kindly note that this review is for the Hotel 'Mango Village Samui', but is wrongly displayed under the account of Royal Beach Boutique Resort & Spa which opened in July 2014.

We hope that this reply helps to avoid confusions regarding our property.
Thank you for your kind understanding and we hope to welcome you to Royal Beach Samui.

With best regards,
Jane Soergel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: November 2017, travelled as a couple
Thank Till R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Beach Boutique Resort & Spa

Address: 438/2 Moo 1, Lamai Beach, Maret, Ko Samui 84310, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Lamai Beach
#10 On the Beach Hotel in Lamai Beach
#10 Luxury Hotel in Lamai Beach
Price Range: £54 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Beach Boutique Resort & Spa 4*
Number of rooms: 23
Official Description (provided by the hotel):
Royal Beach Boutique Resort & Spa is a newly build property on Koh Samui, located on a quiet and beautiful stretch of beach, close to Lamai area. The Hotel comprises a total of twenty-three Villas and Suites, spacious rooms with great amenities and much attention to the detail. Rejuvenate at the Spa with hot steam room and get your work-out at the Health Club, spend the day by the gorgeous pool with children area and separate two Jacuzzis. Dine at our Restaurant The Lounge: serving international cuisine, indulge at the Quote: a lounge-y beach-restaurant serving Tapas & Wine and creative cocktails. Everything here follows a 'trendy life-style', but is yet highly suitable for families. The Royal Beach Boutique Resort & Spa is designed to offer the guests a carefree tropical lifestyle, where they can escape - simplify - recharge. This is possible due to the limited amount of rooms, which allows to concentrate more on each guests needs and to offer personalized services such as breakfast for 'late-risers' until noon. ... more   less 
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Also Known As:
Royal Beach Boutique Resort & Spa Ko Samui/Lamai Beach

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