I visited this hotel in July and our first impression was not good as our hotel room had not been cleaned and there was a double bed and we requested a twin, the hotel was fully booked so they couldn't move us so cleaned the room promptly and I had to sleep on a put me up on the first night, the following day at about 1pm we were shown a couple of rooms and managed to move to a twin room on a higher floor that got the evening sun.....they did apologise and sent a bottle of wine & fruit basket to our room to say sorry.
The location is nice, the beach & pool areas are good and we could always get a sun bed.
The carnage came at meal times as it was a free for all, you are not shown to your table you have to find an empty table, secure it and then have to wait for someone to clean the dirty plates and change everything. It's very much like a school canteen feel, food was ok but very repetitive and staff all looked miserable, it was not a relaxing experience at all and for me having nice meals and a bit of atmosphere is a big part of the holiday. Our best meals were when we ate out in old rhodes town, as we were all inclusive this wasn't ideal. I would recommend that first choice remove this hotel from there books as it isn't up to the standard that I would expect for a 4 star all inclusive hotel. (First choice rate the hotel as 3 star plus).
Overall I wouldn't recommend this hotel to anyone wanting a nice, relaxing all inclusive hotel in Rhodes, there must be better hotels for the price we paid.
- Official Description (provided by the hotel):
- The Eden Roc has undergone a major refurbishment from 2007 to 2012. NEW additions for 2012 include 8 Luxury Pool Suites & 24 Pool View Bungalows, a 4th additional Swimming Pool with WaterSlides and renovation of the hotel's exterior appearance. ... more less
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- Also Known As:
- Eden Roc Resort Hotel And Bungalows
- Eden Roc Hotel
- Eden Roc Kalithea
- Eden Roc Resort Hotel & Bungalows Rhodes, Greece