Pluses. Great location. Good food akin to 'Haute Cuisine' but meagre portions. Free internet in the foyer and rooms. Lovely sleep once hotel had quietened down because the walls are very thin to next room and voices could easily be heard. Ice hotel tour was interesting. Breakfast was self-serve and there was plenty to get a good start to the day.
Minuses. Bed could be a little difficult for the less able-bodied to get in and out of. No fridge or coffee making facilities in room. Bar service was poor (very slow) due to staff looking after both reception and bar. Poor choice of drinks and expensive. Understaffed in general which adversely affected service. I was very disappointed to find silverfish (insects) in my room (202).
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