To start with some positives - this is an incredible place! When you face it, you think it is just an ordinary castle... When you enter, you grasp the size of it. What a building.
Well, about the hotel: my room was clean, well prepared and... full of cockoraches. Funny, when I mentioned it to a reception desk clerk, I was informed that 'it is normal' :)
Secondly, the service is a disaster. I don't want to describe lenghty stories about how they act... But trust me: if you run a training session there and if you ask about anything - it cannot be done. If you need some standard audio equipment - it cannot be done. If you need anything - forget.
If you want to order anything to eat at the bar (not restaurant) - you will be informed you cannot order food there, you have to move to the restaurant. And at the same time people at the next table order & get soups and salads served. When I asked why I cannot order food while they can, the waitress did not say anything... she's just ignored me.
So, if you want to see a nice place = go there. But if you do not want to be treated like some trash = forget the place. I will never come back here. The second star/point is because the building is so beautiful.More
- Free Wifi
- Free Parking