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“This is a disgrace to Greek hospitality...” 1 of 5 bubbles
Review of Andros Holiday Hotel

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Andros Holiday Hotel
Ranked #1 of 1 Hotels in Gavrion
Certificate of Excellence
Athens
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“This is a disgrace to Greek hospitality...”
1 of 5 bubbles Reviewed 16 January 2013

I never thought I would have a worst experience in a hotel than that which I reviewed in Rome....

I had to stay there due to an unfortunate event and I literally decided to sleep there than in my car at 3:00 a.m. It turned out that I should have slept in my car. This hotel should be shut down as I doubt that any standards are met that should allow a hotel like that to continue to operate.

So, I checked in at 3:00am and checked out at 10:00am, no breakfast taken, or anything... The room was filthy, and the TV didn't operate. When I called reception, they said that they couldn't replace it at this time as all rooms were occupied (which I doubt, but if so I pity the guests...)

Upon check out, they requested 80EUR and I though they were kidding. I told them that 80EUR would be acceptable if I had received the services that should have been provided. They said that unfortunately they could not do anything as far as the price was concerned after making a call to the manager or owner, so I paid the amount and requested to see the manager.

Upon entering the owner/manager's office, I explained the situation politely and that I believe that their prices did not reflect the quality and I consider myself lucky I wasn't assaulted, let alone receiving the treatment a customer should receive. Apparently, they prefer to not receive comments about how to improve themselves...

If you find yourself in a similar position, I would suggest you knock at a door of a random residence and I am sure you will receive much better hospitality than in this so called hotel...

Thank you for taking the time to read my review.

  • Stayed June 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank AlexiusGR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Front Office Manager at Andros Holiday Hotel, responded to this review, 20 April 2015
Dear sir

We apologize that you did not get the quality services you expected. We take seriously our customers complaints and try to make our services better. But you forgot to mention that you had late arrival and we were kind to check you in without a previous reservation and as a walk in customer although the reception was closed at that hour... Also you forgot to ask your self why the tv didn't work...( you had unplugged it to put a charger!). I cannot apologize for the hotelier reactions, only the facts that had been taken place as i was at the reception upon your arrival(out of duty). Anyway we wish all the best to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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121 reviews from our community

Traveller rating
    49
    42
    13
    12
    5
See reviews for
25
51
6
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Athens, Greece
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

Staying at the Andros Holiday Hotel was as comfortable as staying at the home of an old friend. Nestled away from all the hustle and bustle, it has its own lovely, private beach, a gorgeous swimming pool, and even a play area for kids. The hotel is as pretty and scenic as the picture suggests, and it offers its own breathtaking views of the sea from almost every balcony. Depending on which direction I looked, my room had a view of both the sea and the pool. The rooms were large and clean, and the bathrooms very clean (a must for me in any hotel). The food in the restaurant and also at poolside was fabulous. I love fish, and the waitstaff recommended that I try some of the local varieties, which were absolutely mouthwatering. I cannot say enough about the personnel working at the hotel. The entire staff, front desk, waitstaff, bartender, shuttle driver, and cleaning crew were friendly and made me feel welcome, and when I complimented the ecletic mix of music that played poolside, the bartender made a copy of the mix for me to keep!

The hotel is a short walk down to the port with its quaint tavernas and little shops with beautfiul treasures. I highly recommend the Andros Holiday Hotel, especially for family reunions, friend reunions and anyone who (like me!) needs a break from the busy, hectic world. I will definitely be back, and eagerly look forward to my next visit!

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jacqueline h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Director of Sales at Andros Holiday Hotel, responded to this review, 5 May 2015
Thank you very much for your wonderful review. Hope to have you again in our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 July 2012

Wonderful views, peace and quiet, a private beach (with extra private hideaway spot), FABULOUS half-board food (especially in evenings), a lovely deep swimming pool - excellent pool side lunch options, and an easy stroll to the quaint port area shops and cafe's. Altogether great value. The room was perfectly adequate, nothing flash, but clean and with a decent fridge and medium sized balcony. Pool towels are provided, and there were no issues with mosquitoes in rooms.

Room Tip: I was in the newer block, a separate block away from the reception building, above the pool bar.
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  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AliB706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Director of Sales at Andros Holiday Hotel, responded to this review, 5 May 2015
We want to thank you for your time and effort for replying with a review. And we are happy you had a great experience in our hotel. We will be happy to host you once more
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 July 2012

I have stayed at Andros Holiday numerous times over the years and find it gets better and better each time. Not only is it minutes from the port but still quiet and secluded with a super close private beach, the staff is helpful and attentive, providing lots of little extras. For instance, the waitstaff brought me numerous chilled Nescafe frappes at breakfast and when the housekeeper noticed my room was a bit too cool one night (AC on too high!), she brought me a comforter the next day. The waiters and bartender, were gracious and colorful and always made me feel at home as well. The rooms are done in the traditional Greek island style - comfortable, simple and authentic. And each room I've stayed in has an amazing sea view. Lastly, the hotel manager, Mr. Tassos, is gracious and warm and stopped by our poolside taverna table often to offer a shot of tsipouro (fiery Greek alcohol), make sure all was well and to tell stories. I recommend Andros Holiday without reservation and wouldn't stay anywhere else.

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leslie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Director of Sales at Andros Holiday Hotel, responded to this review, 5 May 2015
It is always our pleasure to have old guests! It is also our goal to take notes from our reviews and make our services better. Hope to have you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Nicosia, Cyprus
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 July 2012

I am a return customer for the last 5 years . Every year I look forward to returning to this Hotel because the whole experience becomes more satisfying . Be it the room , the breakfast , the pool , the private beach and the politeness of the management and ALL of the staff had convinced me that if I choose to return to Andros this is Hotel I want to be in . It doesn't sell itself for what it is not . Its simplicity and generocity are there , in plain view .....
Thank you very much !
See you next year , I hope .

Room Tip: Remember that this is not a DELUXE Hotel . It is a family-oriented , relaxing , clean and utterly f...
See more room tips
  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Doros M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Director of Sales at Andros Holiday Hotel, responded to this review, 5 May 2015
We are very happy to have returning guests as it says something about our efforts to build better services. We will be very happy to host you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barendrecht, The Netherlands
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 August 2011

When we booked, we didn't think it we will be taken by this hotel. The staff were great, the hotel was situated at a great location, close to the port and amenities however far from the pollution and the noise. It was great having your own private beach for those days you didn't feel like interacting!

We will definitely go back there.

  • Stayed August 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank Vicky845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Διευθυντής Πωλήσεων at Andros Holiday Hotel, responded to this review, 13 March 2015
Thank you very much for your review. It will be our pleasure to host you once more in the future. We are always open to proposals that will make our services better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
komotini
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 August 2011

The utterly quiet location, the always eager to serve us personnel, the nice sea view along with the hotel facilities provided us with summer holidays to look back to with a great smile.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank thakon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrosHolidayHotel, Διευθυντής Πωλήσεων at Andros Holiday Hotel, responded to this review, 13 March 2015
Thank you very much for your review. It will be our pleasure to host you once more in the future. We are always open to proposals that will make our services better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andros Holiday Hotel

Property: Andros Holiday Hotel
Address: Gavrion 84501, Greece
Region: Greece > South Aegean > Cyclades > Andros > Gavrion
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Gavrion
Price Range (Based on Average Rates): £
Hotel Class:3 star — Andros Holiday Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Literally built on the sea and in combination with its green environment, Andros Holiday Hotel offers a panoramic view to the light blue waters of the Aegean as well as the best guarantee for unforgettable vacations. ... more   less 
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Also Known As:
Andros Holiday Hotel Greece

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