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All reviews a la carte restaurant pool bar pachis beach hotel guests greek night beautiful hotel island tour evening entertainment non residents homemade lemonade huge portions open to the public half board thomas cook low key sea view shuttle bus
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Reviewed 13 September 2016

Bad:
-only one hook/peg in the bathroom
-not allow to throw toilet paper into the toilet…really? On a brand new hotel? Nasty.
-the Italian "gourmet" restaurant...catastrophic poor service. It took 35 minutes before we got a drink.

Stayed: September 2016, travelled with family
Review collected in partnership with this hotel
Thank norwegian334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitra L, Manager at SENTIDO Thassos Imperial, responded to this reviewResponded 21 September 2016

Dear norwegian334,

Thank you for taking the time to write your review for you recent stay with us.

We would like to apologize for the inconvenience that you encountered regarding the delay at serving your drinks on time.

When it comes to the toilet papers, please bear in mind that in Greece the drainage system is different.

We would like to thank you once more for being our guests and we would love to see you again sometime in the future.

On behalf of my team members, I send you our warmest regards.

Dimitra Lyritzi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2016

The Sentido Hotel is an incredible hotel, with good food. The rooms are a standard or 2 above the normal Greek hotels, and the beach location makes it very special. Perfect for a secluded 'do nothing' holiday.
However, the location of the hotel is little to be desired, as your in the middle of nowhere, and only really have the hotel at your disposal in the evenings (unless you grab a taxi elsewhere)

Room Tip: The Shower is the best shower I've ever had :-)
Stayed: September 2016, travelled as a couple
Review collected in partnership with this hotel
1  Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitra L, Manager at SENTIDO Thassos Imperial, responded to this reviewResponded 12 September 2016

Dear Thomas W,

We would like to thank you very much for your time to post your kind review about your recent stay at SENTIDO Thassos Imperial. It is with great pleasure to note that the general impression of your stay was nice and you were satisfied with all the facilities and the services.

We look forward to see you again!

Warm Regards,
Dimitra & SENTIDO Thassos Imperial team

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Reviewed 10 September 2016

The Sentido Imperial should be very proud of what they have achieved in there first year of opening. With any new hotel you get a few teething problems, these could be cosmetics or the staff.
Having stayed in August I believe they had just about got things right. The Operations Manager Dimitri was very visible the whole time so if you did have any gripes then she was always available.
I will get the odd negative out of the way quickly and then move onto the main point of this review.....the positives.
The entertainment in the evening is mostly very low key apart from the Greek night which was very good, Greek music and song with a bit of dancing...very entertaining.
If you are going to put on Latin dancing then have someone there to show how it's done and or to encourage the guests. Karaoke can be a big hit or miss....unfortunately it didn't work during our first week....the staff were very enthusiastic in this respect but the guests were not, this prob was why the didn't bother the second week.
The positives.....you get out what you put in !!! When you engage with the staff what you get back is a real enthusiasm to please.
I have nothing but praise for the very very hard working team.
Nickos, Giannis, Giwrgos, Ponas, Elsa, Kwnstantina, Maria, Penelope, Helen, Grace, Efi, Mapia, Vas, Freedom and many many others. They made our holiday, the genuine warm welcome at either breakfast, during the day or in the evening at dinner was not just worker to guest but a warmth I've not seen before.
Many of the reviews have commented on the rooms, particularly the bathrooms....it was very very nice. It was as good as any five star hotel here in the uk.
The views from the balcony of the room were stunning, overlooking the the pool, beach and Agean sea, fantastic
Bar noise was and could be very annoying but unfortunately the Sentido had no control over this. A competitors bar further down the beach would insist on playing loud dance music most of the day. The managers at Sentido did try hard to minimise the annoyance factor by visiting the bar.That aside the general atmosphere of the hotel and area was one of calm and relaxation.
The food was excellent at all times, fresh, always being replenished and varied enough to try something different each evening. Although I'm not to sure why you would want chips at breakfast ! Not that my teenage son was complaining !! Talking of which I think in two weeks he consumed his own body weight in chocolate spread and pancakes.

We hope to holiday again on Thassos, if staying at the Sentido I would recommend car hire. We hired a jeep which was fab for exploring, we also caught the bus into Thassos which cost about 15 euros return for four people.

So to finish, thank you Sentido Imperial, we had a fantastic time. The hotel, the people, the location. Just wonderful.

  • Stayed: August 2016, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitra L, Manager at SENTIDO Thassos Imperial, responded to this reviewResponded 12 September 2016

Dear Robin B,

We can’t thank you enough for your kind review on TripAdvisor about your recent stay with us. We appreciate your comments about our friendly staff and we are excited that you thoroughly enjoyed your overall stay.
Thank you again for visiting us and we hope to have the pleasure of welcoming you in the near future.

Warm Regards
Dimitra & SENTIDO Thassos Imperial team

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Reviewed 10 September 2016

We have just returned after a weeks holiday. Lovely new hotel with a good beach and the nicest staff we have seen working in a hotel for a long time. Thassos is a beautiful unspoilt Island. Thank you to all your staff & management for contributing in making our holiday so pleasant, especially Eleftheria. If we had a hotel, we would steal her!

  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cgomes2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitra L, Manager at SENTIDO Thassos Imperial, responded to this reviewResponded 12 September 2016

Dear Cgomes2016

We would like to thank you very much for your time to post your nice review. It is with great pleasure to read that you enjoyed your holiday due to the friendliness of our staff.
Our mission is to provide high standard service for a memorable holiday and each one of us strives to keep all guests content and satisfied.
We hope to have the pleasure of welcoming you back soon.

Warm Regards
Dimitra & SENTIDO Thassos Imperial team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2016 via mobile

We're just home from a wonderful relaxing week long stay at the Sentido in Thassos. The hotel was beautiful, finished to a high standard with an amazing bathroom. Be warned that (as in many places now) their double rooms do not mean double beds! However the lady at reception got us a double bed mattress topper and sheet which made a world of difference.

The staff were generally very friendly and helpful, going above and beyond to make sure we had a good experience. When we arrived back late to the hotel after getting lost on a day out in the car, the staff made us up a fantastic meal even though the restaurant was closed so that we wouldn't go hungry. Penelope (the lady who runs the wellness programme) was fantastic. The yoga & Pilates classes were a great addition to our relaxing week. They were really well aimed at both those who take classes like this at home as well as those who have never stepped on a yoga mat in their life. She was super friendly and encouraging and also great serving in the a la carte restaurant, where she helped us find the wine we had tasted at an event the previous evening. Nothing was too much hassle.

All of the food on offer was fantastic. A massive choice and very good quality. The a al carte option for 1 night a week is definitely worth a visit. The taverna on site does AMAZING lunches. The food is great quality, very fairly priced, and the portions are enormous! We had the pleasure of meeting the owner in the taverna, who is a lovely man with a very warm welcome. It was fantastic to see him getting stuck in at the hotel as it works through its first year.

There is not much in the form of evening entertainment here. This didn't bother us as we were just wanting to completely relax but we were looking forward to the Jazz & Latin nights. Both of which just never happened! The Greek music by the pool on the last night was a lovely way to end the holiday though.

There are comments on here about the loud club music but this is absolutely out of the control of the hotel, coming from a nearby taverna. And it didn't ruin our stay at all, the lovely sounds of the sea and everyone having a great time drowned it out.

The spa is lovely and we had a free 10 minute massage which was divine. They should just look at their pricing as it is quite expensive and this put a lot of guests off. All special offers were also 100 euro and above. Which isn't that special! But this is something for the spa to consider.

We decided against the Thomas Cook excursions as they were pricey and we had really come just to relax at the hotel. However we did hire a jeep for a day to explore the island. Would definitely recommend this to anyone visiting as its a great way to get around & the island is beautiful. Just 2 things to bear in mind - firstly the map provided by the hotel is not the best & if you decide to go inland, there is a distinct possibility you will get lost! Secondly, if you book through the hotel rather than the Thomas Cook rep, you'll save almost 30 euros! Ridiculous really as Thomas Cook are supposed to be there to help but worth knowing. Places we'd recommend you visit are Marble Beach, Alyki (take the full walk around to the marble quarry) and getting to the top of the mountain inland for amazing views of Thassos.

All in all this hotel really deserves to succeed. Warm welcome with a great bunch of staff, fantastic facilities and incredible views and sunsets. I will be highly recommending this to everyone I know. We wish them all the best of luck and who knows, we may be back one day!

Stayed: July 2016, travelled as a couple
Thank broomey16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitra L, Manager at SENTIDO Thassos Imperial, responded to this reviewResponded 12 September 2016

Dear broomey16,

Thank you very much for taking the time to write such a detailed and useful review for your recent stay with us! It is with great pleasure to read that we met your expectations and that the friendly service of our staff made a significant contribution to your holiday experience! Your warm comments about our team are much appreciated by all of us!We are also very happy to know that you would recommend SENTIDO Thassos Imperial to everyone. Our mission is to provide high standard service for a memorable holiday and each one of us strives to keep all guests content and satisfied.

It would be our pleasure to welcoming you again in the near feature.

P.S: Please keep your SENTIDO Thassos memories alive until we meet again for more :)

Warm Regards,
Dimitra & SENTIDO Thassos Imperial team

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