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“Very comfortable rooms and cool pool”
Review of Mandara Rosen

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Mandara Rosen
Ranked #2 of 3 Hotels in Kataragama
Reviewed 22 August 2014

Nice hotels with spacious, clean and very comfortable rooms. We did not expect as much, it was very good.

Pool is great as well as you can also enjoy the sub marin music that is very nice and fun.

Concerning food, this was more mitigated as it is a big hotel for a lot of tourists so the restaurant is turning to a kind of a canteen. And you have to wait a while if you do not have the buffet. However, except the european meals, food is nice and not expensive.

Finally, a great place even if it not cheap.

  • Stayed: August 2014, travelled as a couple
    • Value
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Thank Antoine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 August 2014

We were pre-warned by our tour agent not to expect to much from certain hotels in Sri Lanka particularly those in more remote areas and this definitely made it easier for us to accept the shortcomings of this hotel. The rooms are too large which makes it a tough job for the worn-out air conditioner. Poor lighting throughout the hotel gives it a slightly creepy feel. If you make the mistake of opening the balcony doors like we did, prepare to find some insects in your room. The next morning we realized the hotel is surrounded by plantations or bush hence the many insects and the occasional monkey. Restaurant food and service is quite average. I guess people only stay here due to lack of choices in this area. We were not unhappy to leave early the next day but our departure was delayed as we were not expecting breakfast service to start only at 7.30pm which is really late by international hotel standards.

Stayed: July 2014, travelled as a couple
1  Thank SLYeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

The hotel was in a convenient location and easily accessible to the Yalla National Park. The rooms set up and structure was good, rooms were spacious and clean, well maintained. Basic amenities were taken care of. Buffet had a good variety with a combination of local and continental spices.
Overall a very good experience. Counter staff was friendly and welcoming.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
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1  Thank JenMats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Stayed for 1 night during my vacation in sri lanka, check in was okay smooth and room were big but slight outdated as seems so big room with lack of basic stuff, AC was poor and bed location was odd, bathroom was good instead of room that's odd, food was mess and had way 3 or 4 option to order for dinner as menu was that small, service was slow and sad, lack of professionalism, overall sleep quality was fine, checkout was smooth and so was billing, buffet breakfast was nice, I suggest not to choose this place unless very much needed, you can choose many good option near yala

  • Stayed: July 2014, travelled as a couple
    • Value
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Thank parikshit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

I was expecting better from a hotel like this. The rooms are big but it lacks quality and need to be maintained. The restaurant is good.
The pool is big but it doesn't looks good - funny water color.
NOTE: It's impossible to sleep without air conditioned.

  • Stayed: June 2014, travelled as a couple
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2  Thank RuiakaBugie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

We spent only one night in this hotel during our round trip through Sri Lanka. Everything was fine overall, but there are still some areas where the hotel could make improvements:
Why were the beds separated in a couple's room - one thing we didn't understand?! Unfortunately, the electric kettle and the shower door were damaged - the management should look more carefully after such things. The atmosphere of the dining hall wasn't that great - a bit too simplistic, but the food and the service were recommendable.
Great advantages of the Mandara Rosen are its beautiful pool and the atrium leading to different rooms which was leading to different rooms.

  • Stayed: March 2014, travelled as a couple
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2  Thank Dave3891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Our party of 8 - 3 bikkunis, 4 adults and a child drove in from Colombo to Kataragama for a supposedly visit to the holy stupa.

We booked in advance for 3 "day use rooms".

The whole complex is one of the best in the city - gated and very pleasant drive way - we have great expectations (after viewing some of the other hotels)

Things fell "off the cliff" literally...

The coffee house was humid (at 2;45 in the afternoon) .... they have switched off the airconditioning .... being a "holy city"..... there was next to nothing for vegetarians.

The waitress pulled a very long face throughout the service.

We shifted some tables to get away from the afternoon sun and she was clearly not happy.

The rooms were OK - clean - the toilet were dimly lit and further tiled in black - which makes it very difficult to see - so be careful of creepy crawlies lying around - we had a huge cockroach in the shower.

Since we did not pack any change of clothes or amenities - we asked for toothbrushes.

There was NO toothbrush provided. Sorry - it is only reserved for VIPs !!!!! Receptionist and Room Cleaning assured us.

OK - maybe they do not provide this for "day use room"

There was lot of hairs under a pillow - the room service guy said "it was not there as he personally cleaned the room:

We did our evening puja and returned to the hotel past 11 pm and decided it was not in our best interests to drive back to Colombo at night and extended our day until the next day.

The receptionist assured us that shavers and toothbrushes will be provided at 06:30 in the am as housekeeping "is closed" for the day (!!!!!?????)

I heard 3 gunshots outside the hotel in the middle of the night.

OK - 6:45 ...... still no toothbrushes appeared.

Called the reception ....."sorry..... toothbrushes only reserved for VIP"

Breakfast opens at 07:30 ....... we were told at the reception - yes - toothbrushes only for VIPs.... other lay people will need to buy them for the store (sorry open at 07:30)

We ordered Continental breakfasts (my spouse and I) and we were invoiced at American breakfast prices (Rp 200 each difference) ..... they corrected it after ten minutes.

Another couple who were with us - were again billed wrongly for their breakfast.

So - check all your invoices. It took 6 different people and 20 minutes to get a correct invoice over a mistake of Rp200 (US$1.50)

When we checked out - I did not see any Front Desk Manager and their F+B Mgr ( a lady ) was around .... I asked her - who are their hotel's VIPs --- she said " all our guests are VIPs"

I related to her the entire episode ...... she assured that she "will educate the staff"

I find that very hard to believe - as everyone - from room service attendant , 4 different receptionists, 2 different room cleaners - all assured us that we are NOT VIPs

So pack your amenities - unless you think you are a VIP.

  • Stayed: May 2014, travelled with friends
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8  Thank titaniumbronze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandara Rosen

Address: No 57 Detagamuwa, Kataragama 91400, Sri Lanka
Region: Sri Lanka > Uva Province > Kataragama
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Kataragama
Price Range: £59 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mandara Rosen 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Mandara Rosen Kataragama
Mandara Rosen Sri Lanka/Kataragama

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