I spent 2 nights and although the hotel itself is beautiful I was furious when I left. My first impression was fine. It was myself and 2 friends staying in a room but they only had one bed in the room and we had to ask for a cot.
The second night we arrived back at the hotel and found that there was an Asian themed staff party in the lobby. I was very uncomfortable because as my friends and I walked to the elevator (we're all asian), the staff and everyone dressed in kimonos and Chinese dresses stared, pointed, and clapped at us. We laughed it off, but later that night, sometime past midnight my friends and I woke up and were kept awake by obnoxiously loud music. When we called the front desk they hastily answered "yes, the music we're working on it" as if they were trying to deal with the issue.
The music didn't stop and when we asked the front desk in the morning they told us that it was the staff party and basically dismissed our complaints by saying "Sorry, you were in the part of hotel with the party". Dismissive, not apologetic, and unprofessional. How the hell do you have a staff party that loud and at that time of night and keep your guests up with no apology or warning?
- Official Description (provided by the hotel):
- Located front row from the beach and very close to the heart of Palma, in Hotel Nixe Palace guests can enjoy can enjoy the cultural, commercial, sporting and maritime atmosphere of the city. In our hotel you can choose from a broad selection of possibilities, whatever adjusts better to your needs. All of this is complemented by the exquisite personalized treatment that will make your stay here an unforgettable moment. Luxury is not limited to just the views, its rooms offer the latest technology. Whether you want to work, rest or practice sport, the Hotel Nixe Palace offers all the commodities and installations needed, even to be able to do it all. Also we have at your disposal a combination of dreamy interior and exterior areas in which to hold meetings, weddings, made to measure celebrations which will impress even your most demanding guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TravelUp, Priceline, LoveHolidays, Ebookers, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Hotel.de, HotelQuickly and Cancelon so you can book your Hotel Nixe Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nixe Palace Hotel
- Hotel Nixe Palace Majorca/Cala Major, Spain