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“Lovely Few Days”
Review of Hotel Nixe Palace

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Hotel Nixe Palace
Ranked #1 of 5 Hotels in Cala Major
Certificate of Excellence
Reviewed 10 June 2014

This hotel has some of the friendliest, most helpful staff I have ever encountered. The rooms are clean and updated, and the towels are big and fluffy! The beds are very comfortable and as an American living in Europe, it is pretty great to see 2 pillows for each person and not flat pancake pillows. But I'm not giving it 5 stars because of the gym. A hotel of this magnitude should not have a gym that is the size of a closet, next to the kitchen and smelling like fish. The machines are old and outdated, so i was a bit surprised. The pool is a bit small but the pool bar is fantastic. Note: Try not to get a room on the 4th floor. The main lobby is upstairs so there is a lot of noise from above. But overall, I would definitely stay here again.

Room Tip: Try not to get a room on the 4th floor. The main lobby is upstairs so there is a lot of noise from a...
  • Stayed: June 2014, travelled with friends
    • Value
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1  Thank buckyrower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 14 June 2014

Dear Guest

Firstly i would like to thank you for commenting on your recent stay at Hotel Santos Nixe Palace.
We thank you for all your comments. It is good to see that you enjoyed your room and also that you felt well treated by the staff.
I am sorry to see that you feel dissapointed with the gym and the pool, we take note in order to improve.

We sincerely hope to welcome you back to the Nixe Palacein the near future so that we can try to exceed your expectations.

Best regards,

Diego Amorós
Hotel Santos Nixe Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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259 - 265 of 892 reviews

Reviewed 2 June 2014

Lovely staff, great views, room OK but could do with a little colour, a bit brown in colour. Nice little beach below hotel. My only criticism is not major but I would like to see better quality bathroom toiletries not cheap Chinese toiletries in a supposedly 5 star hotel. Bathroom very nice but could do with modernising around the taps and shower heads etc. again for a 5 star hotel. Will stay there again as it's very easygoing and all the staff were extremely nice. Recommend sea view room, superior if you can as it has a huge terrace with sun beds. Management: please note a 5 star hotel should provide mattresses for these sun beds, they are a bit hard.

Stayed: May 2014, travelled solo
1  Thank 28rebecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 4 June 2014

First of all thank you very much for having chosen Hotel Nixe palace again for your stay in Palma de Major as well thank you for taking your time in writing on Tripadvisor.

I appreciate your nice comments about the hotel and the staff service. We take note about your quality bathroom toiletries and the bathroom comments.

Inform you that we take note about all your comments in order to improve.

We do have an international reputation for excellence and I can assure you our levels of service are very often of a very high standard. I am confident that the next visit , we will display this, and should choose to return to our property, I shall personally be pleased to ensure our utmost attention.

Your sincerely,

Kind Regards,

Diego Amorós
Quality department
Hotel Santos Nixe Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This is a nice 5 star hotel with phantastic views. The beach is just in front of the hotel. The facilities are modern and very clean.
It is a 10Euro taxi ride to the city center.
The breakfast could be better.
A double bed consists of two twin beds, which can be disturbing.

Room Tip: Although it costs more, try to get a sea view room
  • Stayed: May 2014, travelled with family
    • Value
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2  Thank cemozBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 4 June 2014

Dear Guest,

First of all i would like to thank you for choosing Hotel Santos Nixe Palace as your destination here in Palma de Mallorca and also for posting your comments here on Tripadvisor.
We always strive to deliver quality service. We would also Iike to thank you for your positive comments, as well we take note about your breakfast comment in order to improve it .
We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel. We highly value the input of our guests.
We sincerely hope to welcome you back here among us.

Kind Regards,

Diego Amorós
Quality department
Hotel Santos Nixe Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I stayed here with my 2 teenage daughters for a week. The hotel is a 5 minute cab ride to the centre of Palma which is excellent for shopping and has a great choice of restaurants. We had a triple superior sea facing room, which was roomy, although no tea and coffee facilities or daily water, being a shame as it is supposed to be a 5 Star hotel.
Breakfast was fine with a good choice.
Pool area not to great, but the pool bar and café was really good.
You can go down to the public beach and pay 7 Euros for a sunbed each, or free if you use your towel.
The piano lounge in the evening was excellent to relax for a drink.
We did eat in the "Popa" restaurant again views and food very good.
All in all we would recommend this hotel for a holiday.

Room Tip: Sea views on a floor higher than level 3 would be a good choice
  • Stayed: May 2014, travelled with family
    • Value
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1  Thank Travelsnowy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 31 May 2014

Dear Guest
Thank you so much for your kind words about our hotel. It is always wonderful to get such positive feedback here in Tripadvisor from our guests.
We always try our best to uphold the standard of service and friendliness here at hotel Santos Nixe Palace. We take note about the comments from the watter and facilities on the room.

We sincerely hope to welcome you back in the near future.

Best regards,

Diego Amorós
Quality department
Hotel Santos Nixe Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014 via mobile

We are very happy with our choice of hotel in Mallorca. There are more sophisticated and expensive places, but they are far from the beach and town center. This is an elegant hotel with an excellent and generous breakfast buffet. The superior rooms have large terraces with beach chairs- the terraces are the perfect place for your yoga practice. Rooms and bathrooms are modern and comfortable. Special thanks to their wonderful concierge, Adrián, who made our stay extra special by booking all the best restaurants and beach clubs for us well in advance!

Stayed: May 2014
3  Thank Cedar32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 30 May 2014

Dear guest,

First of all let me thank you for choosing Hotel Santos Nixe Palace as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor.
We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed the view from your room .
We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel.
We sincerely hope to welcome you back here among us.

Kind Regards,

Diego Amorós
Quality department
Hotel Nixe Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

I had an excellent stay with my husband. Hotel is worth of every euro, staff is nice and helpful, rooms are great and big enough with a nice teracce facing the sea, spa excellent, food very good and sean and beach few steps away. If and when we come back, we will choose Nixe Palace. Rita

Stayed: May 2014
1  Thank Rita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 10 May 2014

Dear Guest,

First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca.

I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on Tripadvisor.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve.

We sincerely hope to welcome you back in the near future.

Kind Regards,

Diego Amorós
Quality department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

The hotel is located just outside Palma de Mallorca in Cala Major - a nice area with a sort of "village" atmosphere.

The lobby includes a piano bar and an outside area with a sea-view as does the breakfast room. The breakfast buffet was fine but I wouldn't say sensational.

The wellness centre is excellent with jacuzzi, sauna, heated pool, steam room etc..

The negative surprise to me is that the beach is not actually a private beach. There is a public beach in front of the hotel which you can use (either for free or for a fee if you wanted a chair and umbrella). The other issue was that people from the beach kept trying to enter the hotel to use the facilities which the security mainly controlled very well.

The restaurant "Popa" overlooking the sea is excellent.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Roberto D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this reviewResponded 10 May 2014

Dear guest,

First of all let me thank you for choosing Hotel Nixe Palace as your destination in Palma de Mallorca during your stay and also for taking the time to post your comments on Tripadvisor.

We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed again the hotel.

We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel.

We sincerely hope to welcome you back on the Nixe Palace.

Best regards,

Diego Amorós
Quality department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Nixe Palace

Address: Avenida Joan Miro 269, 07015 Cala Major, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala Major
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Cala Major
Price Range: £117 - £359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nixe Palace 5*
Number of rooms: 133
Official Description (provided by the hotel):
Located front row from the beach and very close to the heart of Palma, in Hotel Nixe Palace guests can enjoy can enjoy the cultural, commercial, sporting and maritime atmosphere of the city. In our hotel you can choose from a broad selection of possibilities, whatever adjusts better to your needs. All of this is complemented by the exquisite personalized treatment that will make your stay here an unforgettable moment. Luxury is not limited to just the views, its rooms offer the latest technology. Whether you want to work, rest or practice sport, the Hotel Nixe Palace offers all the commodities and installations needed, even to be able to do it all. Also we have at your disposal a combination of dreamy interior and exterior areas in which to hold meetings, weddings, made to measure celebrations which will impress even your most demanding guests. ... more   less 
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Also Known As:
Nixe Palace Hotel
Hotel Nixe Palace Majorca/Cala Major, Spain

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