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“Disappointing.”

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Arctic SnowHotel & Glass Igloos
Ranked #1 of 1 Hotels in Sinetta
Certificate of Excellence
Reviewed 16 February 2013

We had our night in this hotel. Although the hotel itself is beautifully made, and sleeping in our ice-suite was surprizingly comfortable, there were two disappointments. One could be considered a minor nuisance; there are no showering facillities, just a toilet. You come - you sleep -and then you go away, before the day visitors arrive. The other is of more importance; We paid a price for which you can get a good room in any 5* hotel. Furthermore you had to pay for every extra. I find 10 euro's a drink and a 100 euro's to use the snow sauna for one hour a little bit to steep. It wasn't that special..

Room Tip: If you still want to go, get a suite. It will cost you another 80 euro's but the suites are much...
  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jan530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (229)
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142 - 148 of 229 reviews

Reviewed 4 February 2013

What a great experience but I must say one that I personally don't want to have again...
The evening was nice; tour of the premises, dinner in the kota and ice sauna. Though there was a bit too much extra time in between and not a lot to do.
Sleeping in the snow suite was terrible, I just felt claustrophobic the whole time. Stuffed in a sleeping bag, can't move and you have to keep you head inside the bag if you don't want to breath cold air the whole night. Didn't sleep much but I didn't want to go to the escape room to sleep in the bunk beds because we payed 330e for the suite...
Finally we got up before 6am and went to the room with the fireplace to wait for the breakfast to begin. Both of us got soar throats after the night and I also got a cold and had a slight fever for the rest of my vacation in Rovaniemi. After the stay in the snow hotel I red about the hot beverage that can be brought to the room in the morning. That sounded like a great idea, too bad we had no idea about when we stayed there and nobody told us about this service.

Breakfast wasn't good. It had all the basics, but little effort had been put into it to make it even a little bit more thrilling and worth the cost... The breakfast could easily be part of the experience but now it was the same food you get in every cheap hotel and motel around Finland.

I somehow got the feeling from the snow hotel that not all the staff had their hearts in their work. They were not rude but something was missing from their service attitude. I think the staff could easily make the experience even better and more exciting for the guests by serving them more personally and giving more information about the hotel and for example of the food in the kota. Now we just ate is silence... It is not a big hotel so I'm sure the staff could really take into account each and every customer more personally.

All in all, great experience but not for everybody. And way too expensive, the whole night (yeh, just one night) cost us 330e (room) + 70e (ice sauna for two) + 60e (dinner in kota for two) = 460e....

  • Stayed: January 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Thank maarittti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Even better than I expected - the arctic snow hotel had a stunning Ice Bar, gorgeous Snow Chapel, and even Snow Saunas (still can't get my head around how they don't melt).
The guides and staff were friendly, incredibly well-informed, and very safety conscious. After a meal in the wooden Kota restaurant, of salmon cooked over an open fire in front of us, we enjoyed a drink in an ice-glass before heading off to sleep in our tiny "cave". We were woken with hot juice in the morning, and then borrowed snow-shoes and went exploring the adjacent frozen lake. An unforgettable experience.

Room Tip: Rooms are small and quite similar - and obviously re-built every year! You'll only be sleeping i...
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2017
Google Translation

Room Tip: L'igloo familial même en couple c'est le top pour avoir plus d'espace.
  • Stayed: March 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank rémy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2017 via mobile
Google Translation

Stayed: March 2017, travelled as a couple
Thank Helena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 11 April 2017

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Reviewed 22 March 2017
Google Translation

Stayed: March 2017
Thank Milai_0_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 11 April 2017

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Reviewed 20 March 2017
Google Translation

Room Tip: No se pueden elegir, te asignan ellos el iglu.
  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank etselec12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcticSnowHotel, Myyntipäällikkö at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 11 April 2017

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Additional Information about Arctic SnowHotel & Glass Igloos

Address: Lehtoahontie 27, Sinetta 97220, Finland
Region: Finland > Lapland > Sinetta
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Sinetta
Price Range: £225 - £703 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arctic SnowHotel & Glass Igloos 3*
Number of rooms: 75
Official Description (provided by the hotel):
ARCTIC SNOWHOTEL Our SnowHotel sleeps 70 guests and is one of the largest in the Nordic region. This spectacularly handsome building is carved each year to be different in appearance. The walls and furniture surfaces of the unique rooms are decorated with ice art and illuminated artwork. The room temperature is 0–5C°, but using the sleeping bags intended for extreme conditions combined with reindeer furs, you can be sure you will stay in warmth and comfort. On the shores of the lake the moonlight, stars and Northern Lights illuminate the silent, Lappish nature. As our guest you will have a good night’s sleep as the Aurora Alarm searches the skies for you. GLASS IGLOOS Next to SnowHotel you will find the tranquillity of the glass igloos. Staying overnight in a glass igloo feels like sleeping in the open, but inside the igloo it is just as warm and cosy as a hotel. The igloo village is set in an opening surrounded by pine trees, sufficiently far away from the city lights, making ideal conditions for watching the Northern Lights and enjoying starry skies. Have a good night’s sleep as the Aurora Alarm searches the skies for you: once the Aurora Alarm has woken you up, all you need to do is open your eyes, look at the night sky and enjoy the sight from the comfort of your bed. ... more   less 
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Also Known As:
Arctic SnowHotel & Glass Igloos Finland/Sinetta

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