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Baldi Hot Springs Hotel Resort & Spa
Ranked #1 of 2 Hotels in San Carlos
Certificate of Excellence
Eatonville
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful...”
Reviewed 3 September 2013 via mobile

We did the Arenial volcano tour and this was one of the places we stopped. Amazing... The hot springs are great . They have water slides and pools and the most beautiful grounds. Had the buffet dinner and it was all very good and the view of the volcano was incredible. I will definitely be going back.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fouraker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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820 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Florida
Level 5 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 August 2013

I thought Baldi was beautiful and I enjoyed my time there. However, after receiving a fraudulent charge on my credit card for $50.00 on what should have been $11.00, I have no respect for the company. Initially I assumed that it was solely the fault of a dishonest bartender. I disputed the charge with my credit card and they temporarily removed the charge while they investigated. Baldi produced a receipt with my signature clearly forged. I now have no respect fro the company and would like to warn anyone against trusting them with your credit card. I will get the issue cleared up with my credit card, but please be aware that they are overcharging tourists who do not pay close attention to bank statements.

Stayed July 2013, travelled with friends
Helpful?
6 Thank Jimmi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2013

You like paying 250+ for a room per night and not even being OFFERED help with your bags checking in OR out, even when you ask, and need it.
You like being given snarky replies, looks and comments for REALLY minor requests, like an extra pillow, or making a phone call.
You like extremely rude staff (for the most part, some were angels).
You like paying 6 dollars for a can of soda at the "buffet", without being told how much it costs until AFTER you drink it.
You like being mocked both physically and verbally by women at reception. (I'm a nice guy, but she got it back unfortunately).
You like eating bad, cruddy representations of "foreign" cuisine (the Tico food was excellent)
You like being threatened with a 10 dollar charge PER TOWEL for not "properly returning" flimsy towels that couldn't cost more than 50 cents..( you must fill out a receipt at one counter to receive two towels, return the towels to a DIFFERENT counter, at which you are given ANOTHER receipt to return to the RECEPTION desk, all of which are 5 minutes away from each other).
You like feeling ripped off by fake, generator heated hot springs which they claim are fully thermal
You like being accused or threatened because they think you stole a pillow ( we did no such thing).
Liars.

On the bright side, they have a beautiful pool/spring/slide setup replete with several swim up bars, cozy, private nooks and romantic cul de sacs where you can make out away from prying eyes, a delicious, filling, (but severely overpriced) crazy monkey frozen drink (coconut milk, banana, rum, tequila, cafe liqueur) and semi-pretty grounds/flora. And the slides were wicked fun. so was the grotto.This got them the two stars because in spite of all the garbage surrounding this place, sneaking in and using their hot springs is highly recommended. Just don't pay them, they are Big douchebags. DONT STAY HERE. Although the rooms were "ok", and the pools were cool, every other aspect sucked. Oh, and the blast obnoxiously loud music from 10am-10pm, unabated, empty or full. And they roll their eyes if you ask them to turn it down,even if you're the only one there.
Try Tabacon or Springs instead. We visited both and they were class acts all the way

Room Tip: Beg for a first floor. Uneven, uphill pavement with no elevators and/or help with your bags, even wh...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Isaacmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2013

I went with my Costa Rican girlfriend to the Arenal/La Fortuna area and decided to relax at Baldi. We didn't stay at the hotel part, but only went to the hot springs. The experience was pretty amazing overall. The buffet food wasn't as good as I thought it would be, but the hot springs felt fantastic. I highly recommend going, especially earlier on in the afternoon. The drinks there are pricey for Costa Rica but actually a decent deal overall.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Chtotheow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Umatilla, Oregon
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 August 2013

we tried several hot spring locations and this is just ok. lockers and towels are expensive so we brought our own towel and just our keys. the food is comparable to a pot luck at a beach camp. not much atmosphere and pricey. the slide is fun and there are several different pools with varing temperatures... suggest you go later in the day/evening to avoid the crowd and definately try the pool seats which are past the helocopter pad high up the hiking trail. also wear water sandles or your feet will be sorry since not all paths are smoothly paved....best hot springs in our opinion is the springs resort and spa, sister hotel to the peace lodge. you pay $40 dollars for a days entrance , can enjoy the hotels ammenities and the springs are amazing!! some all natural... trails in the jungle gorgous! and you find springs to try along the way...its a pampering in paradise experience

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank tweal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marble Falls, Texas
Level 6 Contributor
511 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 10 August 2013

Were really looking forward to Baldi. Arrival was chaos and a mad house. I was not aware that Baldi sells "day passes" to hundreds (maybe thousands) of people who come in droves on buses, etc and spend day only at Baldi. There were about 80 people buying day passes when we arrived. Took quite awhile before we found the guest check in for registering. The room had a slight odor but was large and comfortable. Toilet paper was very scarce and we had to request some from the front desk 2 times (stayed 3 nights). Suggest Monday/Tuesday for travelers as the place is crammed packed on weekends. The resort was lovely and the thermal pools were amazing and relaxing (when not crowded full of day pass people).

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BonnieNimmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 1 Contributor
3 reviews
Reviewed 9 August 2013

Baldi was beautiful in most respects the first view of this resort was of its many hot springs and the colorful throngs of people streaming forth
I really felt it was out of this world !
The staff at the front desk were professional and courteous
There were some who seemed a little bored and didn' t want to answer any questions for example the Spanish words were difficult to figure out for me and I wanted clarification of words like heliopurto and Spanish for water slides aogano as a plus they have a great fee breakfast and the accommodations were very roomy pleasing and comfortable

Room Tip: Make sure you have a hooded jacket for the arenal hike it rains all the time there
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baldi Hot Springs Hotel Resort & Spa

Property: Baldi Hot Springs Hotel Resort & Spa
Address: Del Centro De La Fortuna 4 Km, San Carlos 83-6151, Costa Rica
Region: Costa Rica > Province of San Jose > San Carlos
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in San Carlos
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Baldi Hot Springs Hotel Resort & Spa 3.5*
Number of rooms: 1
Official Description (provided by the hotel):
Baldi Hot Springs Hotel and Spa is located in the heart of Costa Rica, at the base of the Arenal Volcano in La Fortuna, San Carlos. This is the perfect family get away that offers 25 thermo mineral hot water pools flowing naturally from the base of the volcano. These medicinal hot springs waters are certified by NAL (National Water Laboratory) from the Government of Costa Rica. You will enjoy pools ranging in temperatures from 93, 100, 102, 104, 109, 110, 113, 116, 152 º F, a combination that is suitable to all of our guests. ... more   less 
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Also Known As:
Baldi Hot Springs Hotel Resort & Spa Costa Rica/San Carlos

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