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“Could be better”

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La Reserve Geneve Hotel & Spa
Ranked #1 of 1 Hotels in Bellevue
Certificate of Excellence
Reviewed 6 June 2014 via mobile

This is my second time here and I still believe that for the price paid, it could be better.

Staff is great, but the rooms need to be re-done. They seem very outdated.

The bar at the lobby is great, too bad they don't have the cocktails in shakers anymore.

Stayed: June 2014, travelled on business
2  Thank Carlos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 31 July 2014

Dear Sir,

Thank you for your loyalty and for taking the time to share your opinion with us about La Reserve Genève Hotel & Spa on Tripadvisor.
Your remark is a nice invitation to continuously improve our product and services.
Shakers are back to the bar and we look forward to welcome you back to experience again one of our great cocktails!

Best regards,
Vincent Tissier
General manager

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189 - 195 of 657 reviews

Reviewed 3 June 2014

My organization hosted a reception and dinner in a private room at La Reserve and it was excellent across the board. The food, wine and champagne were excellent. The service was fantastic, with strong personal attention and not overpowering. The grounds and location speaks for itself. I would strong recommend as a 5-star experience

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Service
Thank trinzeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 31 July 2014

Dear Sir,

Thank you for taking the time to share a review about your recent stay at La Réserve Genève Hotel and Spa and thank you for your strong recommendation!
Your impression about our cuisine, service and the team is extremely important.
Please be assured that it will be my pleasure to share your kind words with them.

We very much look forward to the pleasure of welcoming you back soon to pursue the experience of our city-resort,

Best regards,
Vincent Tissier
General Manager

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Reviewed 31 May 2014

I didn't stay at the Hotel however attended an invitation only party during the EBACE Business Aviation Conference at Geneva Airport. I was so impressed with the staff and the Hotel I wanted to review the hospitality we received.

The canapés and Champagne was truly amazing, the food was exceptional. The mini desserts served on slate were divine, we enjoyed every last one! I look forward to returning next year and maybe staying a night or two

Room Tip: The food and service is amazing
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  • Stayed: May 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Bigbird1334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 31 July 2014

Dear Sir,

I would like to thank you for taking the time to share your high satisfaction regarding La Réserve Genève Hotel and Spa.
It is a real pleasure to read how much you enjoyed our hospitality.
Looking forward to the pleasure of welcoming you back…

Best regards,
Vincent Tissier
General Manager

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Reviewed 28 May 2014

one of the highest service i met, excellent restaurants, and lounge bar, rooms a bit old and need a refurbishing. Spa and sport facilities great. the thai restaurant is great. when sunny the swimming poola and the grill are a must on my opinion

Room Tip: select rooms at the last level with lake view, and use the boat transfer to center Geneva.
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  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Fabien_Guim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaReserveHC, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 31 July 2014

Dear Sir,

Thank you for taking the time to share your opinion about La Reserve Genève Hotel & Spa on Tripadvisor.
We are delighted to read that you appreciated your stay with us.
It is also a pleasure to read that you recommend our rooms with lake view and the Motoscafo experience.
Hoping to have the pleasure to welcome you back soon,

Best regards,
Vincent Tissier
General Manager

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Reviewed 27 February 2014

We stayed here because it was recommended by the owner of Ferme de Montagne, and we were delighted to have found it.

Lovely grounds to walk around, with a path to the lake shore. Sophisticated atmosphere, quite glamorous crowd. All day dining in an elegant bar with a DJ in the evening.

Lovely indoor and outdoor swimming pool and spa. It is expensive, but that is to be expected in Geneva, a really pleasant one night stay very close to the airport.

Stayed: January 2014, travelled as a couple
1  Thank cafealtra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lareservegeneve, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 23 April 2014
Google Translation

Cher voyageur,

Merci d'avoir pris le temps de partager vos bonnes impressions sur notre "oasis de calme " de la Réserve Genève Hotel & Spa. Très heureux de lire que vous avez été ravi de découvrir notre Maison et tous ses atouts. Cela nous donnera sans doute le plaisir de vous accueillir à nouveau prochainement parmi nous!

Bien à vous,

Vincent Tissier
Directeur Général

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Reviewed 26 February 2014 via mobile

Have been a few times to la reserve a calm oasis close to Geneva.

The rooms and bathroom are great and the Spa and treatments to die for..the pool is also amazing and the walks in the garden great.

We also ate at Tse Fung which was eye watering expensive and frankly over priced for food quality. Food was ok, not great and came lukewarm. I would have expected a lot more for the best Chinese in Geneva.

Also had a meal at the bar which has a great great choose of menu but ridiculous prices even by Swiss standards.

Service throughout the hotel is good and efficient but not welcoming.

I would definitely reccommend the SPA as the treatments are very professional and it's one of the most beautiful spas.

The children's club is great ( a big room near spa without windows and lots of toy choice) but both times we visited on a weekend pretty empty.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank alikiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lareservegeneve, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 23 April 2014

Dear Madam,

Thank you for taking the time to share your comments with us on TripAdvisor. Be assured that we took good note of your remarks regarding the restaurants and their pricing, the aim being to place our rates on a "value for money" approach. I hope that a forthcoming stay will allow us to change your opinion on that point and to convince you that the whole property is as excellent as its Spa, Kids Club and location which you truly appreciated.
Looking forward to welcoming you back,

Best regards,

Vincent Tissier
General manager

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Reviewed 6 December 2013

Businesss trip. Extremely opulent hotel, little bit too glam, in some ways. Makes you feel very special. Exceptional service. Mediocre food. Nice bar.

HOWEVER - the wifi is extremely unreliable both in the lounge area and in my room. Basically unusable - the IT support said they knew about it but couldn't do anything about it. To compound matters, cellphone coverage is really patchy, meaning as a businss venue this is really unsuitable.

It is unacceptable for a hotel of this cost and 'quality' not to offer perfect wifi with 100% coverage in all rooms, especially not in Switzerland. Vincent the general manager needs to sort this out immediately. It basically made my trip incredibly frustrating and cut into sleep and wind-down time as I waited for documents to download and sync.

If you are here on a no expenses spare, glam weekend (and don't need to make phone calls or check email), I am sure you will have a nice time.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Guy_in_l0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lareservegeneve, Directeur général at La Reserve Geneve Hotel & Spa, responded to this reviewResponded 27 April 2014

Dear Sir,

Thank you for having shared your comments and feeling regarding La Reserve Genève Hotel & Spa with us on Trip Advisor. Be assured that we continuously work on technical improvement for WIFI equipment, speed and efficiency so that the whole experience for business or leisure purposes remains a purely great one.

Looking forward to the pleasure of welcoming you back,

Best regards,

Vincent Tissier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Reserve Geneve Hotel & Spa

Address: route de Lausanne 301, Bellevue, Geneva 1293, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva > Bellevue
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bellevue
Price Range: £431 - £595 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Reserve Geneve Hotel & Spa 5*
Number of rooms: 102
Official Description (provided by the hotel):
La Reserve Geneve, a secret territory far from prying eyes. Hotel & spa, ideally located on the shores of Lake Geneva in a residential suburb just over three miles from the town center and two miles from the international airport. A cleverly concealed reserve of happiness set in 10 acres and available only to those in the know... The Nescens Spa, five restaurants, 85 rooms and 17 suites tell a story of a wonderful journey, far from the rest of the world. A warm, relaxed atmosphere, with a magical view over the waters of the lake beyond the park. Whether for a night or a few days, it procures a delicious sensation of feeling at home right from the first moment... ... more   less 
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Also Known As:
La Reserve Geneve Hotel And Spa
La Reserve Geneve Hotel Bellevue
La Reserve Geneva
Hotel La Reserve
La Reserve Geneve Hotel & Spa Canton Of Geneva, Switzerland - Bellevue

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