Over all a good experience within the hotel premises, but the beach needs urgent attention.
Pools dept: clean, inviting, kid friendly.
Beach dept: Life guard was on duty 1030-1700 hrs. Physically the beach is sandy where you sit, but entering into the water is a bit steep and difficult, not suitable for kids who cannot swim. The view is great, and you would think that the hotel would do its best to offer a good beach experience. Not so, unfortunately: the hotel is practically neglecting this central part of its product: old and worn sun beds and parasols; the sand is full of cigarettes and garbage; of the three plastic boats that are let to guests, one has no paddle (missing for over a month). The beach is simply not good enough for a hotel in this price range, therefore the hotel does not deserve more than 3 stars in my opinion. Pity, since the rest is better. Advice to hotel management and tour operators: (1) offer better and more boats, basic windsurfing, water skiing etc. (2) keep the beach clean, especially under the parasols, (3) offer better sun beds, same standard as as near the pools, (4) The wind and current were often strong, some ropes with floaters going into the water would help a lot.
Food dept: good selection of local and international food. The variety was even better 2 years ago. Price for all inclusive was fair.
Rooms: comfortable bed, good bathroom, fairly clean, but the sofa was extremely hard to sleep on. Several rooms are having trouble with aircon, ours was fixed within 24 hours.
Entertainment: Well, if you enjoy amateur shows, this is a good place to be. The volume should be turned down, though. Greek music was offered on a couple of occasions, pretty high quality, hope they continue with this.
Safety: kids roam around the hotel and across the (quiet) street to the football and tennis courts, also in the evening. Very safe. Had no problems with the food either, not bad considering the high temperature.
Shops: Three shops across the street offer food, clothes, beach gear. Price level is OK.
- Official Description (provided by the hotel):
- True paradise! The charm of traditional cretan village with modern resort facilities. Ideal for families and couples!11 km from the beautiful town of Chania lies one of Crete’s preserved secrets, the beautiful beach resort of Atlantica Caldera Creta Paradise, situated on the graphic coastline of Platanias. ... more less
- Also Known As:
- Atlantica Caldera Creta Paradise Hotel Gerani
- Bravo Creta Paradise Platanias
- Family Life Creta Paradise By Atlantica Crete/Gerani