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“Excellent Family Hotel!”

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ClubHotel Riu Guarana
Ranked #3 of 8 Hotels in Olhos de Agua
Certificate of Excellence
Newmarket
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Excellent Family Hotel!”
Reviewed 10 October 2011

We have just retirned from a week at this hotel -very few children until the weekend when all hell let loose with Spanish and Portugese weekenders arriving with lots of children!!!
Some of the best food we have ever had in an All Inclusive hotel but restaurant very busy although hotel not full! We ate outside every meal and thoroughly enjoyed it as the actual restaurant was very hot. Waiters very pleasant and once we had got our act together with fetching cutlery etc we could not fault the food. Antone going hungry must be exceedingly fussy as you could have a five course meal both at lunch and at dinner time if yur stomachs allow!!
Pools lovely and clean as was the whole hotel. Pool bar very efficient and we enjoyed the cocktails which came almost as a Slush! Lovely and cooling as weather was exceptionally hot while we were there.
Village only small so don't expect lots of shops. We took a taxi to Vilamoura one morning and enjoyed a walk around the marina.
Would say this hotel would be excellent for families as the entertainment team worked very hard and the whole place is so clean.
Only fault we could find was the enormous beds are rock hard!!!

Room Tip: Ask for high floor with pool view.
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  • Stayed October 2011, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank WestSuffolkGillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (399)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
England
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 October 2011

We went to this hotel for a short break for 4 nights in the first week of October. There were not lots of kids there when we went as it wasn't the school holidays, so it was mainly couples and groups of adults at the hotel.
The food is very good, large variety and the asian and grill restuarnt are very nice and give a bit of variety. The service is really good. The location is good, only 5 mins walk to the beach and 5 mins to the bus stop where it's easy to catch a bus to neighbouring towns in the Algarve. There are two beaches near to the hotel, there is a small one a 5 min walk down the hill from the hotel and a larger one down some steps - along the larger beach you can walk all the way to Vilamoura.
Overall an excellent hotel.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Member1234567890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfast
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 October 2011

This was our first time in portugal and first time in a riu hotel. well werent me and my husband very impressed the place is amazing, arrived to be greeted by bellboys and glass of refreshing orange juice, check in was quick and painless and the hol begins! pool and pool area fantastic with choice of a quieter adult pool and then the busier pool where all the fun happens
Food was amazing esp the main restaurant choice was outstanding and nothing was too much trouble for these people
deffo do the hotel tour to see behind the scene amazing
ollhos de agua is a beautiful cove with great beach and bars and restaurant
will deffo be back
one negative is the amount of people who seem to think that a holiday means an excuse to complain about things that dont matter as you are supposed to be on holiday! give the staff a break they are working tirelessley

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank daytripper179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nothern ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2011

We stayed at this hotel for the last two weeks in September. Our first time at a Riu hotel and we were greatly impressed. The hotel was spotless, the staff friendly and helpful and surprisingly the food was great for an all inclusive buffet. The Asian restaurant was excellant a really nice change from the main buffet. Two pools - one of which was quieter which meant you weren't bothered by the entertainment team but were welcome to join them in the main pool if you so wished. We unlike others were not bothered by the kids, it is not an adult only hotel. We have already looked at other Riu hotels for next year but you know what why change a good thing. We'll be back!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hendieni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinckley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2011

Have just arrived back from 7 days at Hotel Guarana. We asked for and received a room upgrade at no extra cost. Hotel staff at all levels were polite and helpful. The food was wonderful, the variety and presentation. The hotel was super clean and tidy. One could only complain about the evening entertainment, to me it was selected for the German guests, with the acts fairly average but don't let this stop or spoil the holiday, make your own fun. With good pools and ample sunbeds, if your looking for a chilled holiday with a touch of sun, try this place. You will not be disappointed.

Room Tip: Ask for the upgrade if your room number is an even number, the odds over look the pools.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hull, uk
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 October 2011

Really fantastic family holiday with my 19 month old son, the Riu staff really gave us a lovely holiday. The range of food was wonderful and I really thought the A La Carte restaurant was a nice addition, just what I have come to expect from Riu.
I wasn't keen on the Riu beach due to the 300 wooden steps but the walk to the town beach wasn't that bad and only took about 10 minutes.
The fact that the kids club had a small playground and a ball pool inside was fab.
Regarding the boisterous kids we didn't see any but we did have my little boy tucked up in bed by 8:30pm.
I'd recommend room 249 as it was a lovely family room with plenty of space.

Room Tip: Family room 249
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank helenps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2011

Came home on the 2nd of October after one week at the hotel which in itself was very good. Excellent service and facilities, entertainment a bit amateurish, but the food made up for that.
Have been to Riu resorts before and expected the same high standard of service but this hotel failed it's customers drastically by allowing hoards of children aged from 4 to 8 years of age to run around the complex during the evening until as late as 11.00pm They were climbing up the lampposts and trying to throw sunbeds in the pool until a waiter told them not to. The children were old enough to know what they were doing was wrong but their parents just let them run riot. Even the evening was spoiled by children running into the bars for drinks and gertting more and more 'wound up'. Surely someone from the management team could have talked to the parents in order to restore respect for the majority of customers. We will not be returning to this hotel and advise other travellers it is more for families with children.

Room Tip: Ask for a pool view or you may get a carpark view with a busy road.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
1 Thank Penny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Guarana

Property: ClubHotel Riu Guarana
Address: Quinta do Milharo | Olhos D'Agua - Algarve, Olhos de Agua, Albufeira 08200, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Albufeira > Olhos de Agua
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 8 Hotels in Olhos de Agua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — ClubHotel Riu Guarana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Renovated in 2017. Located in Olhos d'Agua in the Algarve. 6-Storey main building and 2-storey annex building. 15 Minutes' walk from Praia da Falesia beach. Access to a small cove from the hotel Riu Palace Algarve is via cliff side steps (an approximate 10 minute walk). 8 Km from Albufeira. 500 M from various shops. 35 Km from the airport. 500 M from a bus stop. Credit cards accepted: MasterCard, Visa. ... more   less 
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Also Known As:
Clubhotel Riu Guarana Albufeira
Clubhotel Riu Guarana Hotel Albufeira
ClubHotel Riu Guarana Portugal/Algarve - Albufeira

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