We stayed at this hotel for a week at Easter in April this year. The staff are excellent and nothing seems to be too much trouble. The hotel was immaculately clean in all the public areas and we had our room cleaned everyday. Food was good, although the restaurant did get busy at peak times so you had to wait a short while in a queue before going in. I'm guessing that in high season they open up further dining areas to cater for most guests. The location of the hotel was spot on and the resort of Olhos de Agua was beautiful. We dined out at a local restaurant called Fratellis on the beach front a couple of times and it was superb with brilliant service.
The only slight down side to the hotel was the sofabed in our family room. It really wasn't up to the job and was pretty uncomfortable and the hotel does need to consider replacing these with something of better quality. The main bed was huge (2 singles put together) and luckily for us we like very firm mattresses.....if you didn't it might be an issue.
Overall we had a great week and for the first time ever are actually thinking of going back to the same place twice which I think speaks volumes for both the resort and the hotel.More
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