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“Very nice stay”

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Adriana Beach Club Hotel Resort
Ranked #4 of 8 Hotels in Olhos de Agua
Certificate of Excellence
Reviewed 1 August 2011

I stayed here with my wife and 3 kids (aged 8,6 and 2) for the first 2 weeks in July 2011. We arrived on the Glasgow flight (great flight times with Thomas cook) and the entire coach from Faro was going to the same place - so no extra drop offs - this made for a good transfer time of about 40 mins but meant check-in was pretty hectic and took quite a while to get checked in - not the best with 3 tired kids !

However once we got checked in and after a bit of a queue, we caught the golf buggy down to our room in S block down at the Aquamarina side of the complex. As many have mentioned Adriana and Aquamarina are now the same resort - although it looks huge on the map it's actually not that big, you can walk from one end to the other in 10 minutes although the golf buggies are a big help with all the luggage.

S block is a great location - right next to the Aquamarina pool and is where most of the UK contingent on resort seemed to be situated. It's owned by a French company so most of the European guests were up at the Adriana side of the complex, which is where the entertainment team are based - again these are french although they speak 4 or 5 languages, but anyone can join in. They run activites throughout the day such as volleyball, football, games etc but being based down at Aquamarina you won't know they are on unless you go up to the mail pool as the entertainers don't venture down that way. Personally this was great as you didn't get bothered by loud music etc and there were always loads of sunbeds and more importantly shade from the numerous parasols. Even if the parasols are taken, the garden grounds have loads of sunbeds and you can find shade under the trees - an ideal setup.

Our room was labelled as interconnecting but we actually had 2 rooms with an outer door that could be locked - this meant 2 bathrooms, tv's, balcony's, safes, fridges and cupboard space, perfect for a family of 4 or 5. The rooms were clean and spacious and the maids very friendly and appeared everyday at varying times. Also as we were AI due to our proximity to the pool and bar we could nip down for a drink and bring it back to the room while you got ready for dinner.

Food was generally good although I agree with most reviews in that it got a bit repetative and sometimes the meat was pretty tough. They also labelled some dishes as "chefs surprise" on occasion, personally I like to know what i'm eating ! The main restaurant had the best choice but did get very busy at peak times - if you have kids go between 18:30 and 19:00 and you will have the best choice of the food and the place to yourself which is a lot less stressful. Breakfast was good although their sausages and the coffee I found disgusting, the bread could also seem a bit stale at times. The restaurants at aquamarina were also good but had less of a selection and are obviously a bit smaller.

The staff we found to be very friendly and helpful and I reckon it's mainly down to the fact that the whole resort is AI so there is no suspicion you are buying drinks for non AI guests as there aren't any - thus you can go to the bar and get 4 or 5 drinks at a time without a problem. The only grumble is that you have to have your room key with you which some of the staff scan, some don't bother but it sort of defeats the purpose of having a wrist band when you need the room key as well.

If you are going with Thomas Cook don't expect to see the Rep much as they are not at the resort an awful lot. We actually ended up with two on our stay as the first had resigned and was flying home the first week we were there - the second probably felt like burying her head in the sand due to a major power cut on the middle of the night in the first week - the whole town was out however the Adriana section of the complex had a backup generator, the Aquamarina part didn't so we were in total darkness for that night and of course the restaraunt etc was all out of commission down at our end of the complex - this took about 3 days to resolve properly (including the water) but left a lot of folks unhappy. It was a major fault in the town and not the hotels fault but the lack of communication from the rep was pretty poor and she could have found out a lot more information for the guests instead of running away ! Friends of ours daughter was diabetic so needed her insulin kept in a fridge overnight but the rep wasn't much help with this either !

On a brighter note the kids rep girls Vicki and Emma were great and my kids really enjoyed kids club. They were actually refurbishig the kids club hut when we were there so future guests will have air con and a new floor to welcome them and it's situated down at the aquamarina side of the complex. This is a UK only kids club and is free if you booked a package with TC, however, they have 3 parties a week which they charge you for - if you go to all three it's 25 euros per child (10 euro discount) which I felt was a bit steep as we've never been charged extra for kids club before. However the kids loved it and it gives you a couple of hours off - beware though, if they are going to the chocolate party send them in old clothes as they come back covered from head to toe - literally.

As many have mentioned the resort is very isolated so don't expect to go for a walk out to the shops. There is a courtesy coach that runs 4 times a day into Albufeira but we didn't find the town very appealing so only went once. We also did the day trip to Aquashow, as with all holiday excursions they are a bit of a rip off but it's a good park with plenty to do for all ages and the bus that takes you is open top so lotion up before you go - you are also the last pickup and first drop off which is ideal.

The beach is accessed out the back of the complex via a secure door which you need your room key to get back into. It's just as well the fence and gates are there as once you are beyond them there is nothing to prevent little kids venturing over the cliffs. At the point where the hotel is situated the cliff drop is huge and there are about 95 steps down to the beach itself - all well and good going there but not as much fun coming back with towels and children under your arms ! There is also nothing at the beach, no snack bars or people selling refreshments so you'll need to take everything with you. Once you are there it's stunning, quiet and lovely shallow water, we just found it hard going with 3 young kids !

Finally a word of warning about your return journey in that Faro airport is the biggest rip-off airport I have ever been to for food and drink - 6 euros for a plain burger and roughly 15 euros for burger and chips - have a big breakfast or take stuff with you and don't give them the satisfaction !

I'd go back to Aquamarina but would hope to get situated back at the end of the complex we were - hope this was useful.

Room Tip: Try and get a room down near the aquamarina pool complex
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  • Stayed: July 2011, travelled with family
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15  Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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952 - 958 of 2,290 reviews

Reviewed 27 July 2011

Just got back on Saturday, the hotel is really lovely, the staff are all friendly, the food is good and there is always something available to eat no matter what time of day it is, We went all inc and took 3 kids aged 15,12 and 10, they all loved it. The hotel grounds are clean, the pool area is clean, the restaurants were clean ..the rooms however were not brilliant. They were "functional" and large, had en suites, bidets shower/bath etc, but were in need of some TLC.We really only slept in ours and were out all day but it would of been nice if the rooms were a bit more "new". Room service every day,beds made, clean towels friendly maids. We really needed interconnecting rooms as we didn't want to have the kids in a separate block to us so on that note they were perfect for our family, we had one front door which led to the two rooms so it felt really safe. The resort itself feels really safe and secure, very family orientated. We spent most of our time at the Aquamarina pool not the main pool, it wasn't busy and we always managed to get sunbeds. The larger pool is great too. It was my birthday whilst there and the hotel laid on champagne and a birthday cake delivered by singing waiters in the main restaurant (all free of charge!!!!) which was a really nice touch. The weather was excellent and i am still admiring my tan!!! A nice refreshing breeze most days but wall to wall sunshine.....would go back again today given the chance!!!!!!!!!!!

  • Stayed: July 2011, travelled with family
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1  Thank mistyhants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2011

Just come back from here. Will definitely be going again. Gorgeous place, staff brill. Amazing holiday. Went with a friend and our 2 children both aged 6. Perfect!

  • Stayed: July 2011
    • Value
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2  Thank joannaolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2011

We returned from the Aquamarina at the begining of July after staying for a week, upon arival we pulled up at the Adriana Hotel but as you read this hotel and the Aquamarina are now joined which makes a massive complex. Our arrival time was approx 10.30 am and we were worried our rooms may not be ready but they were to our delight! we were then taken by buggy to the Aquamarina side of the complex which was lovley. Our rooms were of a nice size and presented very well, we were a family of 4, 2 adults and 2 children aged 5 and 10 it was 2 seperate rooms conjoined by a lockable door. After unpacking it was a 20 second walk to the pool, there are 2 pools but we found the Aquamarina pool best suited for us as it was closer and seems to get less busy. Food was served at 3 restaurants 2 by the Aquamarina an a large one down at the Adriana, again we found the Aquamarina restaurants best for the same reasons and the food was allways of a good standard and plentyfull!! If you are all inclusive there is as much ice cream, drinks, snacks etc to keep the kids satisfied all day and allways something to find for them at mealtimes. Overall we had a brilliant time there and only had a couple of days out in the week as everything you could wish for was on site, we would go back at the drop of a hat.

  • Stayed: June 2011, travelled with family
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4  Thank paulandbexfreeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2011

We stayed at the Adriana Hotel, the food is ok, always something you could eat.
Good points:
Excellent grounds
Food ok
Plenty of sunbeds, not so many at the beach
Room clean

Not so good points:
Can not understand why you have to wear a band on your wrist and also show your room key when ordering a drink at the bar.
No pool towels, 10 euros to hire plus 20 euros deposit (you get the 20 euros back at the end)
Staff could smile a bit more and atempt to make a conversation with you
Entertainment is mainly for children
No tea/coffee/kettle in the room
Very hard bed

To sum up this hotel i would say it's cheap and cheerful

Room Tip: Top Tip: Don't forget your beach towel
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  • Stayed: June 2011, travelled as a couple
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Thank bongo8880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2011

this hotel is supposed to be a 4 star hotel but the rooms are tiny and not cleaned to a high enough standard to be a 4 star. The gardens are lovely and the pool area are well kept and there was always plenty of sun beds available.

The food is the main thing that lets this hotel down as there was very little choice available and no section for the kids. The meat served was not of a high standard and usually tough!
The menu was very unimaginative and I was glad that we only stayed a week. The breakfasts were good though.

There are three restaurants to choose from and none of these are air-conditioned and so eating was quite uncomfortable, also the windows and door are left open to let in some air but this meant that there were flies and even birds everywhere!!

Room Tip: do not take any notice of so -called superior rooms as there is nothing superior about them
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  • Stayed: June 2011, travelled with family
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3  Thank debra_clowes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2011

Aquamarina and its neighbouring Adriana resort are now combined. This makes for an enlarged complex with ample amenities. For the week we were there we literally did not leave the resort as there was enough going on for all of us ( 2 adults/ 2 kids aged 5 and 7). There are two kids clubs - the hotel's and one run by thomas cook (there is a 5 euro charge if not on a package deal with them) kids loved the the TC one - all kids are british whereas the hotel kids club is multi lingual with children from all over europe.
swimming pool area is clean and well tended. food is all buffet style and varies each day - generally of a high standard. Drink is AI and the local wine / beer was enjoyable (as are the cocktails - am sure the alchol content is less than normal!)
tennis, mini golf, table tennis ,pool, volleyball can be played throughout the day
beach is nearby but has precarious steps and be careful with young children at the cliff edge!
the resort is isolated but of this is what you want then perfect.
rooms are of a good standard and cleaned everyday. our family room was 2 adjoining bedrooms which was ideal.
all the staff were friendly, helpful and engaged - really well run team.
as noted in previous reviews there are a lot of french of a certain age and as we were leaving a few families appeared. i would agree their views on queing differ from ours but dont let that ruin your holiday...

  • Stayed: June 2011, travelled with family
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1  Thank GuidoScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adriana Beach Club Hotel Resort

Address: Apartado 6115 Rocha Baixinha, Olhos de Agua, Albufeira 8200-379, Portugal
Region: Portugal > Algarve > Faro District > Albufeira > Olhos de Agua
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in Olhos de Agua
Price Range: £94 - £274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Adriana Beach Club Hotel Resort 4*
Number of rooms: 438
Official Description (provided by the hotel):
Situated in an area of 17 hectares, Adriana Beach Club Hotel Resort has 439 rooms, providing family environment, diverse service offer and quality care. Situated in Olhos de Água, in the municipality of Albufeira, in the Algarve, this Resort is housed in natural environment and enjoys a privileged location next to the beach, guaranteeing the peace and privacy of our guests, yet ideal for holding events. The proximity of the city of Albufeira and Vilamoura tourist complex, two tourist destinations and animation of the region represents an alternative for those who prefer to explore the potential around the hotel. The All Inclusive concept takes in this hotel its highest expression, given that waiver include the diverse range of services provided. Adriana Beach Club Hotel Resort offers a huge variety of buffets in our 3 Restaurants: A main Restaurant and two theme restaurants(availability and time-tables may change and are subject to seasonal demand), which include meat and fish dishes, as well as vegetarian options, freshly baked pizzas,soups, pasta, salads and desserts. Throughout the day, in addition to the main meals (breakfast, lunch and dinner), there are snacks. Drinks are also included, throughout the day and during all meals. There is water, soft drinks, beer, wine and other alcoholic drinks. In our hotel, the All Inclusive offer theme nights, where our buffets change and give you the possibility of enjoying new dishes: Portuguese, asian, tropical, mexican and many more. ... more   less 
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Also Known As:
Aquamarina Beach Club Hotel Olhos De Agua
Aquamarina Beach Hotel
Aquamarina Beach Albufeira
Adriana Beach Club Hotel Resort Portugal/Algarve - Albufeira

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