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All reviewsgolf buggythe grillanimation teamblock abthe main complexfree busbasic roomthomas cooksmaller poolfrench guestscrispskids clubalternate daysbar staffportuguese restaurantroom cardgreat holiday
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Reviewed 21 May 2014

Hi,
I would firstly like to thank all there staff for their hard work and effort in trying to make everyone's holidays amazing.
The Animation Team made the holiday- They were great, A big thank you to the special teams which created the fun atmosphere in the hotel- activities from 10am such as beach volleyball, archery, aqua aerobics,darts, dancing and many more...
The leader Luis made every activity fun he translated the games and commentary in a few different languages- to meet everyone's needs. The whole Animation team were also very good-Corinna, Pierre, Bruno,Tibo, Beatriz, Tatiana, Tanya, they tried to make everyone participate in activities, they were also very good with families and older people.
Entertainment at the hotel is 10 out of 10.
A big thank you to Philipa - The leader of the kids club, she was amazing with children of all ages,The children would always come back after her activities such as mini disco, pizza making and dancing- smiling, laughing- Everyone was happy :-)
Fabio was another member of staff there that always pleased every customer, he worked very hard everything was at a great standard.
Our hotel room was upgraded to a superior room- very clean, room was cleaned every single day. Large balcony, nice lcd tv.
There was a large selection of food at the hotel- Some people will write nonsense reviews about the food- There are 2 large restaurants and so much choice.
Drinks you can have an unlimited amount of alcohol- hot and cold drinks as much as you like- With pleasant bar staff, especially Jaro.
They had some outside terraces near the bar and pools,these had many people as the atmosphere created with the live music was great.
Hannibal the live Musician- Playing instruments and singing live. Mostly English and Portuguese songs-
I will recommend this hotel to families, friends and couples.
It is always spotless, also has many great facilities such as 4 swimming pools- 2 for children and 2 large free form pools, indoor sauna, Jacuzzi, swimming pool and steam rooms.
Football pitches, tennis courts, archery grounds, beach volleyball areas, french bowling.
The hotel is situated on a stretch of white sandy beach, with a few steps down you are on your own area of beach with free sun loungers and parasols.
30 degrees heat, Amazing value for money- Why travel anywhere else??

Room Tip: If you have walking difficulties choose blocks closer to reception and main area of hotel so a,b,c... blocks closer
  • Stayed: May 2014, travelled with family
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1  Thank Roxie881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014 via mobile

Our experience at this hotel was amazing. Great entertainment (in English too) food was lovely plenty of choice. (I'm quite a fussy eater!) Hotel grounds were immaculate, well maintained and the staff provided an all round excellent service; they couldn't of done any more to help! Plenty of sun loungers (not one of those places you have to rush out to put a towel down!) rooms were clean and comfortable, cleaners were in every day... We will definitely be back!

  • Stayed: May 2014
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4  Thank HanD123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Have just returned home from an exceptional week here. Everything about the hotel was just perfect.....from the arrival in the foyer to be greeted with champagne and orange juice. The porter taking you to your room in the Golf buggy. We stayed in the AA block in room AA103. It was really not that far of a walk and we had two young children aged 2 and 4 with a pushchair so we could not do the short cut but we really did not mind the few minutes walk ( walked off the all inclusive masses of food)!!

Room was spotlessly clean and all set for us with beds for children. Room was cleaned everyday and towels changed.

The beach - great with sun loungers and parasols and lovely quiet beach. Steps are very steep but its not unmanageable to say the least ( although no bar or toilets down there).

The grassy areas dotted all around the resort with private little sun loungers for you to relax on was just great as it was a welcome escape from always being by the pool ( safety with two little ones and means a little more relaxing).

Entertainment for children was great my girls loved the mini disco every night! Theatre of site too and lots of daytime activities if you want to join in them.

The selection of food was good. WE never once ate in the main restaurant which i am sure had even more of a selection. We ate at the grill every night without dining on the grass it really was very relaxing and just want you want on holiday not to be inside.

The only small thing that could be improved is the children's little park on site, it is very small and does not match the standard as the rest of the resort.

We will DEFINATELY be returning!!

  • Stayed: May 2014, travelled with family
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2  Thank Carly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

Just back from this fantastic resort. Food is amazing -you would have to be unbelievably fussy to find a bad thing to say ,we were spoilt for choice each day. Pool was great plenty of sunbeds and the sun shone from start to finish of our break. Reception staff great and happy to arrange our transfer to airport. Can't fault a thing just don't try walking to albufeira it's a bit far! Walk to vilamoura along the beach is great the marina is beautiful.

Stayed: May 2014, travelled as a couple
4  Thank walker90_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

Booked up with Thomas Cook from 1st to 5th May. It was our Ruby wedding anniversary. The airline that took us was Jet2. It was a good flight no problems getting to the hotel booking in was simple. The reception staff informed us that they knew it was our anniversary and would be doing something special for us. When we arrived into our room there was a bottle of champers and chocolate covered strawberries. The food was brilliant and very varied from prawns.mussels all sort of fish,steak lots of salads English cooked breakfasts to continental breakfast the list seemed endless. Plenty of sun beds lots to drink no queues at all anywhere. The staff were very helpful in all sections. 3rd day there another bottle of champers and a plate of exotic fruits delivered to our room Regarding having to phone up to confirm the bus back to the airport the reception were very happy to do it for us. Home this morning flights 1/4 hour early landing. A wonderful holiday
Only slight complaint was uncomfortable beds.

Room Tip: Ask if they will give
  • Stayed: May 2014, travelled with family
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7  Thank morrisGrimUpNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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