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“Great staff, but this Property is very TIRED.”
Review of Villas d'Agua

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Villas d'Agua
Certificate of Excellence
Reviewed 29 March 2014

This resort was part of a Merit Travel Longstay ( Feb/March 2014). I have to say that the Villas D’ Agua is definitely NOT A 4 STAR place to stay. I would rate the apartments 2 star at best. The apartment units are all EXTREMELY TIRED, and furniture upholstery was faded, worn, and DIRTY (covered in spots of dirt). The beds were very narrow, with the springs poking through the mattresses. The bedding was worn, tired, and the whites looked like they had been through too many washings-not very appealing. The pillows were very worn and very flat. The drapery was dated in desperate need of a cleaning. The shower water had difficulty adjusting to the correct temperature as the fixture itself was worn and its attachment to the wall was loose. I felt I was in a worn out University dorm. The lighting inside the apartment is poor—when you walk in you feel like you are in some hovel despite the balcony and patio doors. There needs to be lighting over the kitchen table, for example, and more lighting generally. The whole place does not give you a very great feeling—very bad feng shui, I’d say.

The only redeeming factor of our apartment was the million dollar view of the ocean! We did luck out in getting ocean front, with the best view possible! )This was because our group of 13 were the only ones in the entire resort for the last weeks of February)

The first days at the apartment we called for repairs to the sliding doors (which would not lock and the repairman had to come twice), repairs to the dishwasher (which would not go through the cycle), and a replacement of the coffee table in the living room which had the arborite stripped right off all the way around its edges and looked like it needed to be thrown out. (Which it was). As we left, the kitchen sink plumbing had sprung a leak underneath the sink. The oven was FILTHY—We smoked the place out the first time we used it to warm up a frozen quiche. Needless to say, we did not use the oven again.

The whole of the VIllas D’Agua complex needs repainting—there is paint chipping off everywhere off all units and balconies. Our balcony had worn out , faded, dryed out plastic chairs and table, with no cushions and no chaise lounges in which we could get comfortable to read a book. Pretty hard to read a book on small hard plastic upright chairs.

We were very disappointed that the restaurant on site at this resort WAS CLOSED FOR THE WINTER.

**The only redeeming quality of this resort property is its front office and bar staff. They were extremely helpful and accommodating.

The ‘cleaning ladies’ did not really clean. Our bathtub never got cleaned the whole month we were there. As mentioned, the oven had not been cleaned over several tennants, it was that dirty.

Bottom line: I would not stay there again. And I think Merit Travel should re-consider using this property in the future unless major renovations are done to this complex.

Room Tip: There is no good unit in this place as all require renovation. It appears that nothing has been don...
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  • Stayed: February 2014, travelled with friends
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3  Thank littlem54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 - 50 of 104 reviews

Reviewed 22 March 2014

We were here in mid Feb to mid March, staff is excellent, rooms are self contained with washer, dishwasher, stove,fridge and microwave. Everything is close by, shopping,beach, and restaurants. Only downfall is terrible internet service. Would stay there again.

  • Stayed: February 2014, travelled with family
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2  Thank Lorrain2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Value for money buget accomodation very lovely area low key night life all the staff was very pleasant it was very clean very good for children and there was a kids club at night and the food was nice the service was excellent wasnt much entertainment at night they was day trips eg. Boat trips , waterparks the beach was lovely the beach was called praya de falesia the hotel provided a courtesy bus to praya de faleisa beach and waterparks the weather was scorching hot
Highly reccomended
Highly reccomended

Stayed: August 2013, travelled with family
Thank Faye O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

We disagree with comments below - we arrived back last night - ALL the local bars/shops/restaurants were open, and we tried several of them. Food and Drinks very reasonably priced and superb!!

As regards the villas themselves -

The reception staff were more than helpful and very knowledgeable. Yes we did had a CRT TV but we could get several channels that we could watch, mainly CNN, FOX Movies and Hollywood. But who wants to spend all evening watching TV when there is so much beauty to take in. There is a DVD player that can be hired but we did not bother with that. The weather was glorious - wall to wall sunshine. The kitchen had a full sized fridge freezer, dishwasher and washing machine - plenty of crockery. Could have done with a potato peeler though. And yes we did have to walk downstairs for the ground floor patio but this was no hardship. The local beach was just a few steps down a slightly steep path but what a sunset!! Just a few metres along the main road and access the village itself, although there were lots of local shops and restaurants along the main road itself. Daily topping up of loo rolls and mopping floors and making the beds, a real treat. The on site restaurant the Tangerinne was very good value and was very enjoyable and the staff were very nice and helpful.
Wi fi in reception area but nice comfy chairs to sit in. Pool bar was open most of the time and if closed the staff got drinks from the Tamgerinne bar.

Complimentary toiletries at start of stay. Masses of storage space - never seen so much.

All in all a very lovely holiday and we shall be returning.

  • Stayed: October 2013, travelled as a couple
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3  Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

We have been on holiday to Portugal in particular ohlos d agua on many occassions and decided to stay at the Villas D Agua as it always looked so nice.On arrival and departure the check in staff were excellent, very helpful and polite and on checkin we were upgraded to a two bedroom duplex apartment (42)which was massive for just my wife and I but we were not complaining .The first floor lounge had unspoilt views out to sea and the apartment had everything we needed , The furniture was beginning to look a little tired and a few tiles were cracked but in no way did this spoil or detract from the hotels overall feel , pool excellent loungers for all and a real sun trap ,resturant excellent at lunchtime and for dinner,.You had your own access to the beach ,a bit steep if your unsteady on your feet but great to be so close .The bedrooms were located on the ground floor and if you popped the air con on before you went to bed it was lovely and cool as the weather was still superb in september .Many of the guests are either Dutch or Portugese with a small helping of brits which is my ideal holiday .If you like a spa or a massage these are available aswell and the massage is offered in a outside gazebo within the grounds with sea views but far enough away to be private .You can easily walk into the village and try the various restaurants and the walk back although up hill for some of the way it,s a good way of working off all the food !That then leaves a little space for a drink in the bar when you get back looking out to sea at the fishing boats night fishing . In summary a wonderful quite spacious apart/hotel in a great location .

Room Tip: apartment 42 sea views
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  • Stayed: September 2013, travelled as a couple
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4  Thank anthony b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

The resort is located in a perfect location, close to a small and cosy beach, has a large swiming pool with a beautiful view towards the ocean, a nice garden and also provides spa services.
The appartments are quite generous and nicely furnished, although some of the ones near the pool may have a rather unconfortable smell. The one in which we stayed, which was not near the pool, was ok from this point of view.
Overall, this is a place I would return to.

  • Stayed: September 2013
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2  Thank adinutze1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

We have stayed here on several occasions. For value, good service and location cannot be beaten. Try the Tangerine Restaurant and enjoy fine food with views out on to the Atlantic. Try the Cataplana (must be ordered in advance to ensure all the ingredients are fresh).
Not to be missed.

  • Stayed: September 2013
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2  Thank Adrisherwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villas d'Agua

Address: Travessa Torre da Medronheira, Olhos de Agua, Albufeira 8200-635, Portugal
Region: Portugal > Algarve > Faro District > Albufeira > Olhos de Agua
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 13 Speciality Lodging in Olhos de Agua
Price Range: £28 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villas d'Agua 4*
Number of rooms: 37
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Also Known As:
Villas d`Agua Hotel Olhos De Agua
Villas D'Agua Portugal/Algarve - Albufeira

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