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“Afraid it's good days are gone. A shame since its location is amazing.”

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Pestana Bahia Praia
Lisbon, Portugal
Level Contributor
129 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Afraid it's good days are gone. A shame since its location is amazing.”
Reviewed 25 August 2013

This WAS a wonderful hotel many years ago. No repairs having been done, it's old and run down. Which is a shame since its localization is wonderful, in front of the sea and close to the beach.
Cons: AC malfunctioning (too old, we're told), horrible showers that just don't work (couldn't take the shampoo out my head), old carpets, mattresses too soft (I guess old and worn out too, didn't care to investigate), poor pillows. The pool is very noisy during the day (children and parents crying like crazy: no music thank God). Quite nights though.
Pros: enormous rooms, awsome views, very silent during the night, wonderful sound of the waves, good breakfast, magnificent location (one of the best beaches of the island metres away). Correct taff.
One last advice: you'll definitely need to hire a car. The public transportation is very poor in the island.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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312 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
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UK
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 August 2013

Location was absoluetly fantastic. Staff were friendly and helpful, but not intrusive. Left something exepensive in a communal area by accident and it was returned to lost property-felt very safe and secure. Views from hotel were absolutely fantastic and it we lovely to hear the waves crashing on the seashore through the night. Suite rooms were massive and well equipped. Liked the fridge for your own cold drinks etc.... Nearby beach cafe/restauarant is open to very late, even for food. Many locals use it and it had a good vibe and well priced and tasty food. (loved the fried blue jack mackerel.) Incredibly quiet at night even though many people were. staying....felt so peaceful. I would go back again tomorrow if I could. Loved the fact that there was no piped music!

Beds could be more comfortable-they were quite soft and dipped a bit on the middle, but Ok. Carpet throughout suite and communal areas, though not worn or dirty had bleach stains. Generally the place has a feel of faded glory-dont let that put you off. In the climate of recession, my guess is that major, non urgent repairs and cyclical maintenance will be delayed until the economy picks up. Rooms need a kettle (take your own-an essential for Uk travellers!) Oh.....and wish the building wasn't pink, but hey....I Still loved it!

Room Tip: A junior suite overlooking the sea is a great choice. Our also overlooked the pool. We slept with th...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelleruk07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 August 2013

Pros: Stayed in Sao Miguel several times and decided to book a hotel away from Ponta Delgada. This hotel is rather isolated and quiet. Had a nice beach area and pool. This is where the pros stop.

Cons: The hotel is old and run down. Everything feels dirty and in need of a face lift. The beds were the most uncomfortable Ever!!! Pillows were unreal. Air Conditioning was terrible but with a hotel this run down I wasn't surprised. We went for the breakfast on our first morning and all the food that should be hot was cold and all the food that should be cold was warm. They had two coffee dispensers. One that made fairly nice lattes but there is always a huge line up. The 2nd dispenser was the worst coffee I had ever had. It was like oil!! Seriously. We skipped breakfast the 2nd day and paid for a great breakfast in Ponta Delgada. We were advised Wifi is unavailable in the all rooms and can only be accessed in the lobby for a fee. The safe in the room comes at a cost as well. You pay a 10Euro deposit and 2Euros per day and get the 10Euro deposit back on check out. We gave the Agent 20Euros and he gave us back 6 Euros as we were staying 2nights. On check out we were expecting 10 Euros but the agent only gave us 6 Euros. She said we never paid the 4 Euros and after telling her we did, she did not believe us and only gave us 6Euros. We were so upset with this hotel we decided to just let it go and never stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foiegraslover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
163 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 13 August 2013

It is true, the hotel interior is getting old and at least changing the carpets would make a huge difference. However, our room was clean and very spacious (in particular the bathroom with separate tab and shower ! ) and had a nice view on the ocean.
The pool is great (it is up to 3.8 m deep) and we made frequent use of the inside ping pong table.
The hotel is not very close to the next town, so you better have a car (you need it also to escape the fog, but this is true in general for the Acores islands).
Breakfast is quite repetitive but ok. We didn't have dinner because we like to explore different restaurants.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thoiry01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ekeren, Antwerpen, Belgium
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 July 2013

Great view, swimming pool ok, seaswimming ok, great place for discovering the island, the room was great. Everything was cleaned well, very friendly people. Just the facility is getting old. Breakfast was ok, dinner was ok (only in a "dark" restaurant without view outside).

Stayed July 2013, travelled with family
Helpful?
Thank Erik1967_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Köln
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2013

The hotel is huge, the facility got a little old. Our room was very nice in itself, the view from the balcony was great. But the bed was worn out, the furniture no really the newest. The sauna was closed, one of the two pools not filled with water. The gym was in a small dark room in the basement with no windows. This is unfortunate, since the wellness and sports possibilities were one of our selection criterion. The parking slots in front of the hotel were mostly occupied already at the early evening- and this was not the main season. So this could turn out to be a problem just in the season.
The staff is mixed: on reception they are all very friendly and helpful, the staff in the kitchen and breakfast room is just rude. (One morning I asked several times for milk and when I pointed out that I have been waiting for almost ten minutes, I was yelled at.) The breakfast itself is ok, but it does not change or offer any variety.
The location of the hotel is exceptionally good, as is the view. Already 10km before the town, everyone knew "the big pink hotel", so it is very easy to find.
Of a four star hotel we expected more. In total they should invest in new equipment/furniture and staff training.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Imola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 June 2013

This is a list of items I have complained about at the hotel reception:

Filthy refrigerator.
Broken toilet door.
Dirty hallway rugs.
Undersized hotel parking lot.
Out-of-service phone, no compensation such as e.g. free wifi.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jefrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Bahia Praia

Property: Pestana Bahia Praia
Address: | Praia Baía de Água d’Alto, Vila Franca do Campo, Sao Miguel 9680, Portugal (Formerly Hotel Bahia Palace)
Region: Portugal > Azores > Sao Miguel > Vila Franca do Campo
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Vila Franca do Campo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Bahia Praia 4*
Number of rooms: 101
Official Description (provided by the hotel):
Set on São Miguel Island, with direct access to the beach "Baia de Água d'Alto" and with clear panoramic view to the Atlantic Ocean, you can find here the harmony and peace that you need for your holidays. São Miguel is the largest island of the archipelago, where more than half of the island's population lives at. Together with Santa Maria Island, São Miguel forms the Eastern Group of the Azores Archipelago. Whether for its proximity to the ocean, as well as for its large outdoor freshwater swimming pool. Every single area of this 4-star hotel was exhaustively planned in order to ensure the communion between elegance and good taste with the environment. The rooms have a balcony and a panoramic view over the ocean, along with the hills. Save some time to admire the exquisiteness that surrounds you. All the spaces were carefully planned in order to make good taste and elegance prevail in a classic and refined atmosphere, in synchrony with the surrounding beauty. This is a resort with a strong affinity to water. This Hotel has at your will a wide range of facilities that include Junior and Senior Suites, restaurants, bars, swimming pool, conference rooms, games rooms, library and reading room, saunas, gym, gardens and areas reserved for banquets, marriages and baptisms. ... more   less 
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Also Known As:
Hotel Bahia Palace
Pestana Bahia Praia Azores/Sao Miguel

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