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“Perfect choice for Madeira Outdoor fans”
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Very good
10 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
Santo da Serra, Madeira, Madeira Islands

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Dutch first
English first
German first
Any
English first
Vanessa S
Munich, Germany
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect choice for Madeira Outdoor fans”
Reviewed 18 November 2015 for a stay in November 2015

I can completely recommend this cozy flat! The situation of the house is perfect for those visitors having a car available. It is situated close to the small town Santo da Serra (ca 2 km) where you will find good restaurants, supermarkets and a very nice marked on sundays.
The house is situated on the top of a hill beside an artificial lake. As it is almost the only house there, you will have a peaceful, quiet place just on your own.
The flat is equipped with everything needed and so many nice details where you can feel the warmth and hospitality of the owners Roberto and Helena. Both are really nice, welcoming people who completely respect your privacy during the stay.
As I stayed there during November where the weather changes a lot and is windy almost every night, the fireplace in the flat was perfect.

In summary, this cottage is a perfect choice for those travellers who want to avoid the touristic regions on the south cost of Madeira and who prefer a quiet, nice place in the middle of Madeiras beautiful nature. For me it felt like home on the first day!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Situation of the flat, fireplace
Liked least: the bed is a bit small and short
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Reviewed 14 February 2015 for a stay in January 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the wonderful host, who make you feeling welcome, the nice interieur
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IM B
Groningen Province, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Heaven on earth”
Reviewed 3 January 2015 for a stay in November 2014
2
people found this review helpful

My partner and I (young couple) found this appartment on Airbnb. The appartment got our attention because of the beautiful pictures and the love and attention that was clearly put in the decoration and furniture of the rooms. We contacted the owners, Helena and Roberto. Helena was so warm in her email that we immediately were convinced about the place.

When we arrived at the house it turned out to be even better than on the pictures. The garden and view were already stunning. Everything had been meticulously arranged and cleaned. There was a bottle of wine waiting for us, and on the bed lay two of the softest robes we had ever felt. There was a nice terrace with garden seats, aimed at the sun. For the colder days, there was a fireplace inside. Helena and Roberto had prepared a big pile of logs so we could fire up the fire whenever we wanted. The appartment is located on the top of a hill and overlooks on a large water bassin for the golf course. In short: a stunningly beautiful place, very private and bery romantic. We were very happy and programmed the place as "Heaven" in our navigation system!

Some more background information:
Helena and Roberto have multiple appartments that they build and decorate themselves, for rental. They do a very thourough and good job in making sure that the guests have a good time. For example, they asked me to provide three suggestions to make the appartment even better, and then they would apply the suggestions to the other locations as well. Our suggestions were to make a better desciption of the route to the appartment, to provide plastic spoons in order to not damage the teflon pans in the kitchen, and to keep doing what they already do. So, actually no real suggestions for improvement ;).

Some practical information: the house was very clear when we arrived. We didn't have to clean before we left. The house was well equiped: refigerator, stove, microwave, decently big shower, nice couch that could also be used as a bed, nice double person bed, fireplace, many beautiful decorations and little touches. There was no Wifi, but that wasn't a problem for us as we wanted some time for ourselves.

It is advisable to have a car. It is only a 10 min drive to the airport, but you don't hear any airplanes at the appartment. The booking process was flawless. Helena and Roberto were very willing to answer questions and to help; they even helped to find a rental car.

There may only be one remark to our perfect stay: the appartment is intended to be a three story appartment building, where all three stories can be rent seperately. Fortunately for us, only the upper story was finished (also the most beautiful one in our opinion), so we had the whole appartment, terrace and garden to ourselves. This gave us extremely much privacy, which we very much appreciated. The experience would probably have been a little bit different if all three stories had been in use, so this may be something to consider or discuss with Helena and Roberto if you are planning to stay here. But then again, even with all three apartments in use, the place is so stunningly beautiful and nice to be in that we would still have programmed it as "heaven" in our Tomtom ;).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beautiful house and surroundings, nice owners, attention to detail (wine, robes, bed, bananas etc)
Liked least: Directions, the fact that the building will be rent as three seperate appartments in future
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jan 2015
Dear friends,
For sure this was one of our best and detailed review we ever got.
Thank you so much for taking some of your time to complete it, with all details that for sure will help our future guests.
Sometimes is difficult for us puting every detail into words and making them feel as true as you did, Thank you again for that.
We will keep and try to improve your third suggestion, which is "Keep doing what we are doing".
We are about to finish our second apartment at the house, but they both will offer total privacy to any of our guests with different locations at the house and also different entrances. Of course once it is ready everything will be detailed explained on the web page, so no one will be disappointed.
We hope to meet you again soon and wish you both all the best for 2015.
your friends from Madeira,
Helena and Roberto.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inger H
Level 2 Contributor
5 reviews
Reviewed 20 October 2017 for a stay in October 2017
Google Translation

Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Oct 2017
So nice to read your kind words which we deeply thank you for.
For sure they will help future guests on their decision and we look forward to welcoming you again.
Meanwhile we send you our warmest regards and also thank you for looking so well for our place.
all the best,
Helena and Roberto.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolfgang...
1 review
Reviewed 14 July 2017 for a stay in June 2017
Google Translation

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Jul 2017
Dear guests,
Thank you for your kind review that tells a lot about our place.
Of course this location is up in the mountains, 700mts high, so the weather is a bit of everything along the day. But as you refer, just a few kmts ahead it can be completely different.
And if you prefer a larger bed pick the other apartment on the ground floor which offers a king sized bed in an also very comfortable mattress, so, different tastes for everyone.
hope to have you back again and wish you all the best.
From your friends in Madeira,
Helena, Roberto and Filipe.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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