I found this hotel on internet. I liked what I saw on the pictures and I send a mail to check the price and the conditions.
I was told very clear that the price is generally 72 euro, but that they will MAKE A OFFER TO US of 60 euro that: " includes A/C, satellite TV, safe , telephone refrigerator, a toilette, dryer hair, and a balcony with a sea view. Also they wrote: "The offer that I can make you is It costs is 60euro included room, breakfast, per day , for 2 adults"
IT WAS VERY CLEARLY WRITTEN, AND WE UNDERSTOOD THE CONDITIONS VERY CLEAR!!!
But, for to be 100% sure that we understood all the conditions, and the price, I wrote back a mail in witch, one by one wrote all the conditions, including that the price of 60 euro per day for a room for 2 adults, includes the breakfast. Then I received the mail from Foula that our reservation is ok (I am keeping all the mails) and she asked 100 euro deposit to be send to them by Western Union, and I did that!!.
After I send the money, I got mail from Foula, writing to me that they received the money and that the price is 60 euro without breakfast!!!??!!!! I immediately reacted, and I have been told that the in the first mail that they send to me they did typing mistake???!!!!! and that “ everyone would understand that the price with the breakfast is of course the higher one,(72euro) than the price which only includes the room per day(60)”.!! WOW!!!!??!! I was shocked!!
I wrote them back that this:
“IT WAS VERY CLEARLY WRITTEN, AND WE UNDERSTOOD THE CONDITIONS VERY CLEAR!!! And there could not be typing mistake!!. WE ACCEPTED YOUR OFFER AS YOU WROTE, AND WE SEND YOU THE MONEY FOR DEPOSIT.
IF THE CONDITION WERE AS YOU ARE CHANGING THEM NOW, WE WOULD HAVE NOT ACCEPTED THEM BECAUSE WE HAD BETTER OFFERS.NOW OUR ARRIVAL DAY IS VERY CLOSE, AND I ALREADY REFUSED OTHER OFFERS (BECAUSE I THOUGHT WE AGREED AND WE CONFIRMED), PLUS I SENT YOU MONEY (I PAYED COMMISSION TO WESTERN UNION TOO) AND NOW, YOU ARE CHANGING THE CONDITIONS!??!!
I THINK THIS IS NOT FAIR!
I THINK THE FAIR ACTION IS TO KEEP YOUR WORD AS WE AGREED, AND FOR THE FUTURE TO BE MORE CAREFUL WHEN YOU ARE GIVING OFFER, SPECIALLY WHEN YOU ARE ASKING DEPOSIT UPON IT (FOR TO CONFIRM EACH OTHER CONDITIONS AS WE AGREED).
I HOPE YOU WILL KEEP YOUR PROMISES AS YOU GAVE TO US, AND WE WILL ENJOY OUR HOLIDAY THAT WE NEED SO MUCH AFTER YEAR FULL WITH WORKLOADS:)”
So today is Tuesday 17th August 2010, and our holiday should start at Sunday 22nd August, I do not have other option then to go to Hotel Vergos!!! We will see what will happen there!!! For sure I will let you know if there will be happy end or not (for us of course!!:)
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com and Evoline ltd so you can book your Hotel Vergos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Vergos Vourvourou, Greece - Halkidiki