Tour operator: Thomas Cook
We stayed in room 587
2 adults and 2 teenagers, 15 and 16
We arrived early evening on Friday 2nd Aug, checking in at reception was speedy and professional. We then travelled on a golf buggy to our room. On arrival we found that room 587 was immaculately clean, and there was plenty of wardrobe space/drawers to keep clothes etc and the suitcases easily fitted on top of the wardrobes.
I cannot emphasise enough how clean the room was, clean bed linen and towels every other day.
You do not need to take towels for the sun loungers or beach as you can hire towels at €5.00 each. Just go to reception hire the towels and then go back every other day to get them changed. At the end of your stay simply take the towels back and the deposit is returned to you.
The hotel also arranges a laundry service via a local laundrettes, I used this service twice during our stay, the washing was returned after 2 days and every item was beautifully cleaned and ironed too. I paid a total of €40.00 for this service and would recommend it.
The grounds, restaurants, bars and pools in Stella Palace are well maintained and kept to a high standard. Every morning the pools areas are hosed down and then cleaned with mops.
The main restaurant in Stella Palace is the Poseidon, the food is plentifully and there is a lot of variety to choose from. The Maître-de is a gentleman named George, he works all day long and along with his team runs a well organised establishment; nothing is too much trouble.
We ate in the Asian restaurant twice, book early to avoid disappointment, you can also book the Olive restaurant during you stay too, we did not eat here but from hearing personal recommendations it was equally as good as the Asian.
Lloyd the Thomas Cook rep was helpful and we booked 2 trips through him, a boat trip and one to the local water park, both trips were good value and I would recommend them. You could also arrange trips yourselves to save a few pounds as there are plenty of places in Analipsi or Hersonissos that offer excursions too.
There is a land train that runs into Hersonissos, it costs €10 for each adult, children are cheaper. The Train stops outside Stella Village and it is lovely scenic ride into Hersonissos.
We took a taxi into Hersonissos from Stella Place, a return journey is €24.00, we walked around Hersonissos harbour and treated ourselves to a fabulous meal at LaScala . If you like fresh fish and authentic Greek food treat yourself to a meal at LaScala.
Practical hints and tips
Our son had a tummy ache before we left the UK, a few days after we arrived we needed to call out the emergency doctor via reception, the doctor came straight out and the care we received was first class. Stella Palace reception team arranged a taxi to fetch the prescriptions and in total the cost of the taxi and the medication was €20.00. A doctor visits Stella Village which merges into Stella Palace twice a day so if you need medical assistance you just need to go to Stella Village reception and you wait in turn to see a doctor.
You cannot flush toilet paper down the toilets in Greece, so take a pack of nappy sacks, it’s just easier to put the used toilet paper in a nappy sack before putting it in the bathroom bin.
Ibuprofen is very expensive, €5.00 for 16 tablets so remember to take plenty with you just in case.
There are plenty of sun beds but if you find that you like a particular spot by the pool of your choice you will need to get up early to secure it.
There is a small private beach with sun beds and there is also a public beach further along that you can use too
The award for the most prepared holiday maker who takes everything you can possibly think away with her goes to ‘Superglue Pru’ who saved the day by sticking a flower back onto a flip flop, go girl go !!!!!
On the day of departure you need to check out of your room by 12 noon, you can extended this until 5pm for a charge of €50.00, if you do not want to do this or it’s not possible don’t worry because you can use a shower room free of charge.
There is a well stocked supermarket which is located in Stella Village.
Please remember that Stella Palace and Stella Village are on the same site, guests staying at Stella Palace can use all of the facilities at Stella Village, but guest staying in Stella Village can only use the pools at Stella Palace but they cannot use the bars or restaurants.
Stella Palace is of a much higher standard than Stella Village.
I would not hesitate to recommended Stella Palace and would definitely return
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- Also Known As:
- Stella Palace Analipsi Village
- Stella Palace Resort & Spa Crete/Analipsi