We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,851)
Filter reviews
1,851 results
Traveller rating
443
660
430
201
117
Traveller type
Time of year
LanguageAll languages
More languages
443
660
430
201
117
Show reviews that mention
All reviews king salmon across the street land tour the river princess cruise lines lynx pizza dinner theater on site bar and grill train ride national park shops and restaurants alaskan cruise pizza place main building tour desk separate buildings
Filter
Updating list...
17 - 22 of 1,851 reviews
Reviewed 4 weeks ago

This lodge was the second stop on our 5-day land tour preceeding a Princess cruise. The room accommodations were adequate and clean, although rooms had 2 double beds not queens. The pictures of a sample room on the lodge's website look much brighter and newer than what they actually are, but since there are several buildings, maybe we were in an older one. The lodge includes a variety of restaurant options and lots of common space for mingling with other guests or just enjoying the scenery.

Stayed: August 2018
Thank oumom53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Room was very dark/gloomy even with all lights on.
Requested a room change to 1st floor from 2nd floor)
due to minor disability.
None available.
No elevators either.
Toilets very low ( not ADA ) with no grab bars near.
Princess should be ashamed to be affiliated with this place.

Room Tip: poor accessibility for anyone with arthritis
  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 4swedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

our stop here on our Alaskan vacation was one of wonder! the cabin we were in was comfortable, cozy, and elegant. the little shops had everything you could possibly need and the tours offered were breath-taking. I'd go again in a heartbeat.

Stayed: July 2018
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I'm not sure how to rate this hotel, being an "independent traveler" it was a little disconserting. Most everyone who stays here is part of a cruise package and everything is arranged for them. Being on our own we often had questions about getting around etc. and found that you often got conflicting information plus the fact that it was the last few days of the season before they were closing didn't help. We came in on the Wilderness Express and had checked our baggage that would be then go directly to our Lodge. By dumb luck happend on a bus going to the Princess Lodge and checked in. It was a little hectic at check in and the woman (Barby) checking us in seemed eager to get us on our way and didn't take much time to explain anything to us. I did ask where we should pick up our luggage and she told us it would be delivered to our room. The place is huge and she didn't give us any direction as to how to get to our room. It was around 4 PM when we checked in. We managed to find our room and went out to look around and get familar with the grounds. We went back to our room around 7 PM and our luggage was not there. My husband went over to the desk and found out that the check in woman should have asked for our luggage receipts when we checked in so he had to complete a "delayed luggage" form. Long story short, after 2 stressful hours of wondering if our luggage was lost completly, it finally arrived and were able to relax and go to bed.
The room was small but clean and acceptable. The restaurants were rather expensive but everything in Alaska is. The pizza restaurant on the premises was very good and reasonable. The shops were good and since it was the end of the season they were having good sales. The shops across the street were also havng good sales. The best little surprise we found was across the street, a little coffee shop named the Black Bear. It is a little hole in the wall but they bake all their own bakery items and they are delicious! They have all sorts of coffee, you eat in although it is a very small room or you can do take out. I would highly recommend the Black Bear.
The last night we were at the Princess we got back to our room after a day of hiking and found a note that they needed to move us to a differnt room because the building we were in was being closed for the season. They changed us to Building B and moved all our luggage for us. This room was bigger and much nicer. They also gave us a voucher for dinner to compensate us for the trouble of changing our room. We went to the Salmon restaurant and had a lovely dinner.
I'm sure that you are traveling on their group plan things would be much easier than travling independently.

Room Tip: If you are traveling indepndently and can be get a room in Building A or B it is much nicer.
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Shirley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Princess is so organized. Everything runs like clockwork! Good shopping in the princess lodge area and across the street. The front office staff called us when the northern lights came out and we captured some beautiful pictures of the lights. We will not soon forget this night view. You only have to ask the staff and they will call you or text you when they come out! Good food options including the Grizzly Bar & Grill

Room Tip: Rooms by the river are the quietest.
Stayed: September 2018, travelled as a couple
Thank BillREvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews