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“We were absolutely shocked”

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Serenity Boutique Hotel
Ranked #11 of 17 Vasiliki B&B and Inns
Nahariya, Israel
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“We were absolutely shocked”
Reviewed 10 September 2013

The level of this guesthouse (we cannot call it hotel) was so low, we thought we were being pranked. We seriously looked for hidden cameras. We are unable to understand the nature of all the other reviews on this websites, our only guess is that they were made by friends of the owners, if not by the owners themselves.

First of all, the road to the guesthouse is extremely dangerous. Two cars cannot pass it side by side, so in the case another car comes by you need to stop and drive back, when in one side of road there is an abyss. Driving this road at night (and in daytime also) is taking a risk for you life. So obviously we did not go out at night, which was a bummer.

* About the rooms:
- The doors are not lockable. You sleep with the door unlocked. So beside not feeling safe, forget about any romantic times with your partner.
- The toilet are in an open space with the rest of the room. No privacy whatsoever. If you are not traveling alone, this is very embarrassing and humiliating, being seen while doing your business.
- The beds are in the height of the floor. We do not know if they are mattresses dug in the ground or just put there on the floor, but for some of the people it's not so convenient.

* Breakfast is served late. If you are early risers (7-8 am) and you want to go out for a jog or a trip nearby, you won't be able to eat at the guesthouse. Even not a cup of coffee (they don't have a self service kit in the rooms). When we left and wanted a cup coffee before leaving they told us that the coffee machine is not warm enough.

* The breakfast itself is a joke. An egg, half a cucumber, half a tomato, some jelly and yogurt (very little), bread, water and coffee - that is it.

* When going to the beach you are forbidden to use the guesthouse's towels and therefore have to buy the towels they sell.

* Upon leaving they told us they do not accept credit cards. We paid with cash, all the cash we had, which wasn't enough, and all of a sudden they accepted our credit card, but only for the remaining fee, not paid in cash. We got a receipt for only a part of the fee.

* The place is not clean.

Those are just some of the experiences we had in this place. We highly recommend you not to stay in this guesthouse. It is not a hotel, surely not a boutique hotel - it is a guesthouse, and a really lousy one. Do yourself a big favor, don't ruin your trip, and find another place to stay in.

Room Tip: There aren't any. Find yourself a worthy hotel instead of this terrible guesthouse.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
14 Thank idankor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

Traveller rating
    25
    4
    2
    4
    2
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20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Hebrew first
  • Russian first
  • Spanish first
  • Any
English first
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2013

A wonderful small hotel. Everything about it oozes charm and magic. First, the location - looking out west over the sea. Second, your hosts, who work hard to make your stay as pleasant as possible. Third, the design and decoration. It's simple, very modern with a mix of old and new furniture - plenty of quirky touches. Fourth, it is very romantic. I took my wife there for her birthday. Fifth, the massages. Highly recommended. Sixth, the food - simple Israeli dishes, ideal sitting on the terrace watching the sun set. I could keep on counting......

We were there only one night, but I would have gladly stayed longer.

Room Tip: I believe there are only six rooms.
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  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Benjamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2013

i dont usually write reviews, but this time i felt i must.
we came to Vasiliki for our honeymoon and serenety made it a perfect one.
first of all the view-the best we ever seen. second -the service. everything about toni and hanny, the hostesses, was great . they let me and my wife feel both relaxed and taking care off with warmth we never felt in an hotel before.
everything from the great brakefast to the breathtaking pool was a once in a life time experience.
anyway, its hard to describe the happiness we felt there .just go there. you want be disappointed. guarantied.:)

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank tomne781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2013

i don't usually write reviews, but this time i felt i must.
we came to Lefkada for our honeymoon and serenety made it a perfect one.
first of all the view-the best we have ever seen. second -the service. everything about toni and hanny, the hostesses, was great . they let me and my husband felt both relaxed and taking care off with warmth we have never felt in an hotel before.
everything from the great brakefast to the breathtaking pool was a once in a life time experience.
anyway, its hard to describe the happiness we felt there .just go there. you want be disappointed. guarantied.:)

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sivanmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qiryat Bialik, Hefa, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2013

Serenity Lefkada definitely gave us one of the best vacations ever.
What else can you ask for?? Graet hospitality by 2 of the nicest ladies ever that will be happy to help you with any question asked. A fabulous breakfast every morning exactly as you ask for that is made out of the best ingredients around, Romantic suites that fits just perfect. The coolest swimming pool i'v seen in my life with an AMAZING sea view that makes you feel one piece with the ocean. Serenity Is the perfect name for it.
The hotel is located in a perfect point at Lefkada island with lots to see around. dont forget to visit the beaches (Egremni Beach is our favorite no question about it) and the small villages around.
Enjoy! The Gutmans :)

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Yuval G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013 via mobile

We arrived lest summer. We found it to be well Accommodating. The stuff was very helpfully and kind, Attending to evry one of our needs. The close proximity to the beach Makes it Even better.
The place is very Romantic.
We will definitely be back this summer.

  • Stayed August 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Reddog0132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2013 via mobile

Very recommend !
Near the best beaches . A very good Breakfast, with local ingredients from the locals . Spoiling suites . Very worm and welcome owners . Very recommended for families. I had a very good memories from the place that I toke back home and will keep with me forever .for sour ill come back and I really recommend abut the place .

  • Stayed April 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Maital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Serenity Boutique Hotel

Property: Serenity Boutique Hotel
Address: Vasiliki 105 51, Greece
Region: Greece > Ionian Islands > Lefkada > Vasiliki
Hotel Style:
Ranked #11 of 17 B&Bs / Inns in Vasiliki
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Serenity Boutique Hotel 3*
Number of rooms: 4
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Also Known As:
Serenity Boutique Hotel Lefkada/Vasiliki, Greece

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