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“A disappointing hotel which is in need of a 'hotel rescue'”

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Sunrise Village Beach Hotel
Ranked #1 of 1 Hotels in Petalidi
Reviewed 3 October 2009

Maybe it was because we had come on from a week in an exceptional 3 Star Hotel that we were so disappointed with this 4 Star Hotel. It seemed to be surviving by lack of competition, owing to the isolated location, and relying on stopovers of short term tours. The decor was dowdy - the dining room chairs and the cushions for the outdoor chairs were grubby. However, our room was fine (once we could find the way to it) and, as well as an attractive stony beach accessible by a rather rough steep path, there was a good large pool, a kids pool and an indoor pool. There were lots of loungers round the pool, but no upright chairs for those who prefer them. The moderate slope of the extensive grounds looked beautiful, but were impractical because, being terraced in high steps it was difficult for all but the most active to get about.
The fundamental problem was the staff who, although they were never busy, seemed bored and oblivious to guests. The indoor pool staff were sitting round, when the pool area needed clearing. The bar staff could be found glued to the television in a distant corner. The breakfast lacked variety, though it did provide DIY Greek Coffee. The only food available after 4pm was the dinner buffet (when we went in for it we were ignored) which was little better than average canteen food, yet at 18 euros without wine or coffee expensive, and the wine was the worst we had. To get to good tavernas in this lovely area there is a bus service, but car hire is really essential

  • Stayed: September 2009, travelled as a couple
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4  Thank GrandadLincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 291 reviews

Reviewed 27 September 2008

We visited the hotel with our 9 months old baby girl.We stayed for 8 nights, half board.
The hotel rooms were spacious and clean. The breakfast and dinner were rather good, with a variety of dishes. The personel was really helpfull and nice with the children.Nice pool!
Generally speaking , the hotel is a paradise for young children . The only disadvantage is the sea by the hotel, which I didn't enjoy much. But if you are by car , there are really nice beaches , within 5-10 km.

  • Stayed: August 2008, travelled with family
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3  Thank km1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2008

We stayed in this hotel for 1 week, we had a basic room at the end of the complex near the road t but the first surprise for us was the balcony. We asked for a bungalow and as we have a baby 1,5 years old we saw that there where no balusters in the balcony so our baby couldn't sit outside. The second surprise was the kid's pool. It was so dirty. The third surprise was that the changing of the towels was made after 5 days, at least to our room. The breakfast was good but the dinner was bad, and there is no kids menu even though in the hotel there were a lot of kids with their families. Not to mention that we never found a baby chair at the restaurant.
Never go there again.

  • Stayed: August 2008, travelled with family
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3  Thank nonameAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2008

The Sunrise Village Beach Hotel was a rather pleasant surprise. My wife and I were looking for a place to unwind for 3-4 days, within driving distance from Athens. We found it through newspaper ads, checked out the website and Tripadvisor reviews, were offered a good deal for HB accommodation, and ended up having a relaxing time. The room was clean, the food was decent, the staff was very friendly and helpful. Very nice pool and a small but attractive sandy beach. Overall, it turned out to be a rather good choice.

  • Stayed: May 2008, travelled as a couple
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2  Thank Smokedeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2007

Hi the hotel says that its a four stars ....well definately not !!!!probably a 3 star with a lot of help.We stayed there with our 2 small children.We took a family room but it was with two real beds that the bedmatress was not in its possition corectly and had to strech it each time and the other were simple military folding beds for the children.UNACEPTABLE.The food was good but we had an impression that local taverns for the same money would offer better choice.The boy for carrying our lagages didnt know the room so we had to search in midday with 40c all the bangalows to find it.And also one major thing is that there is no security with the garden balcony, so you have to close the door and sleep obligatory with the aircondition on.Luck of space in the parking is a problem also.WE paid 1100 euros for seven nights so for 160 euro per night we definately want more.NOT AGAIN and NOT 4 $tars...........
also heard other people complaining to the reception.......not only
John in From GREECE

  • Stayed: August 2007, travelled with family
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4  Thank sv1dkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2007

My wife and I stayed at the hotel for two weeks with our two kids aged four and two. The title of the review sums up the experience. This hotel is definitely 4- Star Hotel which with a bit of work and attention to details could easily become 5-Star.

PROS
- the staff is friendly and helpful.
- nice grounds.
- nice pool.
- clean, cool (not cold) sea.
- rooms cleaned daily (not thoroughly though), sheets changed daily, friendly cleaners.

CONS
- the beach is not sandy, it is pebbly. If you have a pram (which we had) there is no easy access to the beach, you have to take a long way around the hotel grounds and drag your pram across 100m of beach to reach the umbrellas.
- you have to pay an extra of 7 euros, daily, for the use of an umbrella and two sun beds at the beach....why? Why charge for the beach when you do not charge for their use at the pool?
- the buildings are in need of maintainance. Our telephone plug kept falling out of the wall and the exterior of the rooms was a bit shabby, the toilet lid was loosely fastened.
- the cleaners do not clean thoroughly after a guest departs - under our beds must of have been at least two months worth of dust collected there.
- Playgound consists of a castle with two slides (no swings, no seesaws) situated is in a olive grove with little or no shade.
- Playpen is in the main building, underground with no windows and with air conditioning as air ventilation. We never left our children there.
- Food mediocre and repetitive, apart from watermelon and melon, no other fresh fruit is available.
- In August there were not a lot of International guests, mainly Greek guests. We Greeks are noisy and loud. Especially our children.
- Not really a Hotel for couples, too many families with screaming kids.
- The Bar does not have enough tables outside of the Main building for the evening crowds.

All in all we had a good time, we would recommend it as a cheap alternative to the other 5-Star hotels situated in the Pelopennese.

  • Stayed: August 2007, travelled with family
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2  Thank AKIOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2007

We stayed at the Sunrise in August 2006 with our 4 children. It's set in great grounds, with a wonderful swimming pool area, these i would say deserve the 5*. The accomadation was clean, but pretty basic, in need of an update. The food was boring, breakfast was ok, but the evening meal could have been alot better, so don't go half board. It's position is quite remote so a car is a must and we found the village itself to be very unfriendly.
The hotel staff were brilliant and tried hard to accomadate us and all in all I would recommend this hotel as a nice place to stay, but as it is a quiet place, take some friends with you, especially if you have children.

  • Stayed: August 2006, travelled with family
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1  Thank yadayadaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunrise Village Beach Hotel

Address: Messinia South Peloponnese, Petalidi 240 05, Greece
Region: Greece > Peloponnese > Messenia Region > Petalidi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Petalidi
Price Range: £57 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunrise Village Beach Hotel 5*
Number of rooms: 250
Official Description (provided by the hotel):
With 50 rooms in the main building and 200 bungalow rooms spread within a 74,000 square meter landscaped garden of shrubs, fruit trees and olive groves the AA category SUNRISE VILLAGE BEACH HOTEL makes an ideal choice for those seeking a relaxing holiday. The hotel is a splendid setting for banquets meetings, receptions, weddings and presentations. The Othello Conference Hall adjacent to the main bar equipped with audiovisual equipment and air conditioning can accommodate 270 people in theater-style formation. With two of its own beaches well provided with sun beds & umbrellas you will always find a place to relax at the water edge. There is a bar by the large fresh water swimming pool so refreshments are always near to hand. ... more   less 
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Also Known As:
Sunrise Village Beach Petalidi
Sunrise Village Beach Hotel Greece/Petalidi, Peloponnese

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