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“Enjoyable but not 5*”

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Patmos Aktis Suites & Spa
Ranked #1 of 4 Hotels in Grikos
Certificate of Excellence
Devizes, United Kingdom
Level 6 Contributor
137 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Enjoyable but not 5*”
Reviewed 6 June 2013

We stayed at Patmos Aktis for 4 nights at the end of May 2013 in a Pool Suite. We really enjoyed our stay - the location of the hotel on a quiet beach is lovely although with our own private pool we didn't see much of the beach however as a setting it is very nice. The hotel is built in a very modern and minimalist style - practically all white and very much to our liking. Our room was very spacious and the bed comfortable with good quality linen. The bathroom was also very nice with a great walk in shower. We did feel that the furniture was very cheap and beginning to show its age. The wifi was painfully slow also and we felt the mini bar service could be improved - why just one bottle of white wine, one bottle of red, one bottle of gin etc.? - when we both wanted a glass of white wine or a G&T we couldn't. The fridge was also not cold enough and there was no way of changing the setting. Maid service was also not particularly thorough - didnt always clear away rubbish, replace towels, toiletries etc. These are not major issues but they do take the edge of what we are being told is 5*.

The public areas of the hotel followed a similar design as the rooms but our feeling again was that the furniture was cheap and the seating was not particularly comfortable. The place isn't dressed particularly well either - there is a definite need for more greenery or artwork to soften the minimalist white design.

Breakfast was very good - a very comprehensive buffet selection and cooked items to order. You have a choice of sitting outside on the terrace overlooking to beach or inside - the sea view was a very nice and relaxed way to start the day. We also ate lunch in the cafe/bar on three occasions and the food was also very good.

The staff are super friendly and we had some very nice conversations with them - particularly the people working in the bar. However, we didnt feel that the operation was slick enough and there appeared to be a need for some training if they are going to deliver a true 5* standard of service. The staff also looked a bit shabby and I don't mean to cause offense by saying that however, it seems they have all been given a hotel polo shirt and then told they can wear whatever they like on their bottom half. The result is that they look quite scruffy. Okay, not a big deal and hey, we're on holiday so who really cares however in a hotel that is telling you they are 5*, I would expect them to be smarter.

I would definitely recommend the hotel however don't go with high expectations of a slick 5* experience because you won't get that. A hotel does not become 5* just because they include five stars in their logo!

Stayed May 2013, travelled as a couple
Helpful?
3 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smaragda B, Manager at Patmos Aktis Suites & Spa, responded to this review, 26 June 2013
Dear Guest,

Thank you for your review on Trip Advisor.
We were happy welcoming you at the end of May and we were pleased to offer you our compliments for your honeymoon.
We were disappointed to read the many issues encountered during your stay at Patmos Aktis Suites&Spa, a member of Divine Hotels and regret not having the opportunity to solve some of the issues raised during your stay.
Kindly note that Patmos Aktis Suites&Spa, is a brand new hotel and is the third summer season of operation. As a matter a fact the furniture placed in the rooms and also in the public areas are new from a Greek brand collection and our goal is to offer a clear minimalistic style of simplicity.
Because of the island location, the wifi connection is the quickest that the browser can provide.
Mini bars we have in the rooms are made without motor especially for hotel operation in order to be self-silenced.
We are disappointed hearing that you had problems with the cleanliness of your Honeymoon Suite. When a problem is being reported at out front desk staff it is usually being solved the soonest possible, however in this case we were not aware of your complain. Patmos Aktis Suites&Spa is a highly recommended hotel and some of our high standards are the cleanliness (we are certified with ISO 9001:2008).
Regarding your comments on the dressing code and training of our staff, those have been passed to the relevant department and improvements will be done where applicable.
We are a low profile hotel despite the 5 STARS and we are trying to keep a friendly and cozy profile, making our quests feel like home but with the lavish expectations of our resort.
We appreciate your views as we believe each guest's opinion is vitally important in the future success of Patmos Aktis Suites&Spa.
We hope to welcome you back to Patmos Aktis Suites&Spa in the future and thank you once again for taking the time to share your comments.

Kind Regards,
Kamarianou Theodora
Hotel Manager
Patmos Aktis Suites & Spa
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258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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English first
Vouliagmeni, Greece
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 11 May 2013

Staying at this beautiful new hotel was a pleasure in all aspects. My family and I decided to visit this terrific island for Orthodox Easter. The experience of Easter in Patmos is really unique and it's a real religious Easter celebration.
This deluxe hotel is build by the sea, facing a very beautiful bay which has won international awards. The rooms are big, offering more facilities one could expect. Te staff of the hotel is always active and ready to assist you in anything you desire.
I will give an extra tip for the chef who really made the difference, as all his plates were so tasteful and of very high standards in all aspects,
I would recomment this hotel to anyone wishing to stay in Patmos, ideal for holidays right on the beach.

  • Stayed May 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank VacationerGR-1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodora K, Manager at Patmos Aktis Suites & Spa, responded to this review, 12 July 2013
Dear Mr.Leontopoulos,
Thank you for your review on Trip Advisor and for taking the time to write about Patmos Aktis Suites&Spa.
We were glad to welcome you at the begging of our summer season and especially the days of the Greek Orthodox Easter. Patmos Aktis Suites&Spa is built by the sea in Grikos Bay which has been voted as one of “the most beautiful bays in the word”.
We are also glad you appreciated the hard work from our staff and the services we provide. The Executive Chef and his team are trying to create new Greek plates and tastes with the touch of new. Apocalypsis Restaurant, Pleusis Taverna and Theion Sea Bar offer daily new food experiences.
We wish to see you again in the future to offer you an amazing stay.
Kind Regards,
Theodora Kamarianou
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rawcliffe, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2013

When you book a luxury hotel that is what you expect! this hotel delivers on every level, from the beautiful relaxed surroundings to the amazing bay view. complimentary slippers (we stayed in another 5* hotel in Kos and they were charging for the same ones!) nice little snacks as you sit down to watch the sunset, complimentary cool towels and water melon when you are sunbathing,blankets to keep you warm on the cooler nights! its all these little details that make your stay at this hotel very memorable. i could not recommend this highly enough. A true 5* luxury experience!!! on one of the most beautiful islands in the world. p.s. don't forget to look after the beach dogs!

Room Tip: Swim up rooms are probably best!
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank russollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2012

My wife and I stayed here for a couple of nights in September 2012. This is a beautifully appointed hotel in so many ways. It's gorgeous, white and grey, minimalistic, modern style is just wonderful. Great beds, comfy pillows and a terrific shower all contributed to a really relaxing stay. The bay is quiet but not too quiet to be boring as a number of yachts come and go. There were 2 puppies that seemed to live on the beach that entertained us each day too.

The only hiccup (as others have shared) was the internet service. It dropped out frequently and was certainly very low in our room

The food and service was excellent. We were both very happy with this hotel and look forward to coming again one day

Room Tip: If you're after a view from your balcony, you'd better request it as they don't all have...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bjshaw21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATHENS
Level 5 Contributor
67 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 21 September 2012

The island of Patmos is so beautiful, that it makes it hard to focus on a specific hotel, when you stay on this holly place. Anyway, if I had to write about the hotel, I would describe its location as its strongest point. Groikos bay is astonishing. And now about the hotel itself...
The property is new and probably the best on the island, as the only five star. There are actually three wings, the central building with restaurant, bar and lobby, one wing with standard rooms and another with suites and villas. The rooms are large and there is daylight in the bathrooms. The decoration is modern and rather minimal in the lobby area. The restaurant, breakfast-dinner, is very good and prices in both restaurant and bar are normal. I liked the live saxophone music every night at the bar, steps from the tranquil sea. The hotel grounds are built up and the only free places are the parking area and the beach. At the end of the day, facilities are very good and equipment is adequate and gets improved day by day: there was not safe box in the room, but they placed one after requested, there were no umbrellas in the pool area, but they were placed later, there were not enough towels for the beach and we had to wait for a long till we get one, but at the end they ordered and received more etc.
What I really did not like was the service. Beach boy was kind but inadequate, most cleaning staff was rude, some waiters seemed to get really bored with their job and one of the receptionist pretended to smile and help but she never did actually. The worst of all is that when I asked the manager for late check out (because of inconvenient ferry schedules) I was requested to pay extra 50,00 euros. I had stayed in the hotel 9 nights and had paid about 2000 euros....I was really frustrated to hear that I had to pay for late heck out. I would prefer to hear that the hotel is full...

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank MCEAAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 September 2012

Patmos Aktis Suites and Spa is one of the best (or better the best) hotel in Greece!!! Everything there is exactly as it has to be.... The location, the atmosphere, the services, the people everything!!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LinaBitou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 September 2012

Patmos is your next stop to paradise if you like. A pilgrimage not to miss. My emotions mixed undescribed, visiting the apocalypse. Very difficult to express. To accompany the experience a perfect place to relax and love Patmos one of the only places on earth.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hatou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Patmos Aktis Suites & Spa

Property: Patmos Aktis Suites & Spa
Address: Grikos Bay | Patmos Island, Grikos 855 00, Greece
Region: Greece > South Aegean > Dodecanese > Patmos > Grikos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Grikos
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Patmos Aktis Suites & Spa 5*
Number of rooms: 56
Official Description (provided by the hotel):
Patmos Aktis Suites and Spa Hotel is a 5-star hotel in Patmos Island, situated only a few steps from the one of the most fascinating beaches of Patmos Island, Grikos Bay. Patmos Aktis is a luxurious boutique hotel offering deluxe rooms, lavish suites with a private pool, exclusive spa facilities, a spectacular award-winning restaurant (Apocalypsis) and a bar in a unique seafront setting (Theion Bar). Considered perhaps the most ideally located hotel in one of the most significant international religious destinations, the sacred island of the Apocalypse, its guests can enjoy a contemporary luxury atmosphere, where romance and tranquility prevail. In this picturesque scenery, professional event planners provide absolutely tailor-made services, devoting their undivided attention and dedicated assistance to plan any special occasion, in order to ensure that these unique moments will constitute an unforgettable experience for our guests. Our vision is to offer an outstanding voyage to our guests, adding to their vacations the appropriate proportion of quality and tradition. ... more   less 
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Also Known As:
Patmos Aktis Suites & Spa Grikos, Greece

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