We stayed at Patmos Aktis for 4 nights at the end of May 2013 in a Pool Suite. We really enjoyed our stay - the location of the hotel on a quiet beach is lovely although with our own private pool we didn't see much of the beach however as a setting it is very nice. The hotel is built in a very modern and minimalist style - practically all white and very much to our liking. Our room was very spacious and the bed comfortable with good quality linen. The bathroom was also very nice with a great walk in shower. We did feel that the furniture was very cheap and beginning to show its age. The wifi was painfully slow also and we felt the mini bar service could be improved - why just one bottle of white wine, one bottle of red, one bottle of gin etc.? - when we both wanted a glass of white wine or a G&T we couldn't. The fridge was also not cold enough and there was no way of changing the setting. Maid service was also not particularly thorough - didnt always clear away rubbish, replace towels, toiletries etc. These are not major issues but they do take the edge of what we are being told is 5*.
The public areas of the hotel followed a similar design as the rooms but our feeling again was that the furniture was cheap and the seating was not particularly comfortable. The place isn't dressed particularly well either - there is a definite need for more greenery or artwork to soften the minimalist white design.
Breakfast was very good - a very comprehensive buffet selection and cooked items to order. You have a choice of sitting outside on the terrace overlooking to beach or inside - the sea view was a very nice and relaxed way to start the day. We also ate lunch in the cafe/bar on three occasions and the food was also very good.
The staff are super friendly and we had some very nice conversations with them - particularly the people working in the bar. However, we didnt feel that the operation was slick enough and there appeared to be a need for some training if they are going to deliver a true 5* standard of service. The staff also looked a bit shabby and I don't mean to cause offense by saying that however, it seems they have all been given a hotel polo shirt and then told they can wear whatever they like on their bottom half. The result is that they look quite scruffy. Okay, not a big deal and hey, we're on holiday so who really cares however in a hotel that is telling you they are 5*, I would expect them to be smarter.
I would definitely recommend the hotel however don't go with high expectations of a slick 5* experience because you won't get that. A hotel does not become 5* just because they include five stars in their logo!
- Official Description (provided by the hotel):
- Patmos Aktis Suites and Spa Hotel is a 5-star hotel in Patmos Island, situated only a few steps from the one of the most fascinating beaches of Patmos Island, Grikos Bay. Patmos Aktis is a luxurious boutique hotel offering deluxe rooms, lavish suites with a private pool, exclusive spa facilities, a spectacular award-winning restaurant (Apocalypsis) and a bar in a unique seafront setting (Theion Bar). Considered perhaps the most ideally located hotel in one of the most significant international religious destinations, the sacred island of the Apocalypse, its guests can enjoy a contemporary luxury atmosphere, where romance and tranquility prevail. In this picturesque scenery, professional event planners provide absolutely tailor-made services, devoting their undivided attention and dedicated assistance to plan any special occasion, in order to ensure that these unique moments will constitute an unforgettable experience for our guests. Our vision is to offer an outstanding voyage to our guests, adding to their vacations the appropriate proportion of quality and tradition. ... more less
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- Also Known As:
- Patmos Aktis Suites & Spa Grikos, Greece