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“Extremely unfriendly people”
Review of Palace Hotel

Palace Hotel
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Palace Hotel
Ranked #8 of 10 Hotels in Venus
The Hague, The Netherlands
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Extremely unfriendly people”
Reviewed 6 August 2013

The people answering the telephone are not educated at all in terms of PR or customer-friendly attitude. They are rude, they do not understand the questions asked, they do not know how to offer information and, when corrected, they have a rather superior attitude.
They also make mistakes when answering emails - they just send the same text, with copy and paste, no matter what you ask them or what your particular requests would be.
I would never go to such a place. They should first learn how to treat and gain potential customers.
Cristina, The Netherlands

  • Stayed August 2013, travelled with family
    • Service
Helpful?
1 Thank CristinaC E E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rating summary
  • Sleep Quality
  • Rooms
  • Location
  • Service
  • Value
  • Cleanliness
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  • English first
  • Any
English first
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Additional Information about Palace Hotel

Property: Palace Hotel
Address: Venus, Romania
Region: Romania > Southeast Romania > Constanta County > Venus
Hotel Style:
Ranked #8 of 10 Hotels in Venus
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 90

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