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“Rooms nice, untrustworthy owner”

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Hide Away Holiday Apartments
Ranked #14 of 15 Anse Volbert B&B and Inns
Wichita, Kansas
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Rooms nice, untrustworthy owner”
3 of 5 bubbles Reviewed 12 October 2009

My friend and I booked 3 nights at these apartments. The rooms were nice...large living room, kitchen, bathroom and bedroom. The beds were not comfortable, although that did not hinder our experience. The kitchen had great amenities, such as microwave, toaster, pots, pans, large fridge, etc. There was no hot water but the weather was so warm that we felt we did not need it so we didn't bother to ask. The location is just across from the beach with a beautiful view, however it is roughly 1.8km from the nearest village/restaurant/grocery store. And the walk is not easy, up and down hills, no sidewalks, etc. We did fine without renting a car for the entire trip (LOTS of walking though) so if trekking it is an issue, I would recommend a car the entire time. There is a bus stop right outside, and although they say the buses come every 20 min, we did not find that to be the case. They maybe came once or twice and hour as they are not reliable.

The owner offers to make all arrangements for you, such as car rental, excursions, etc. He booked our car for the first day (we only rented one day) for 40 Euros, which was no problem, other than they drop off the car on dead empty so we immediately had to go to the gas station. He also put us in touch with a lady to book the boat excursions. She was prompt with meeting us and offerred two different options. She told us to think it over and let the owner know to call her with the date and time. We had decided on what we wanted to do and took the map of the local area to the owner to inform and he took that as us canceling the trip altogether!! Luckily we followed up that evening to confirm the time, which is when we found out our trip was cancelled. There was even more confusion beyond that as it took us following up 3 more times to ensure we were still going. Also, we had asked to rent bikes the last day but that was never followed through. By that time, we were tired of asking.

The first day we arrived, the owner had said the rupee to euro rate was 11/1. He wanted to immediately settle the bill on the first day but told him we had to go change money. He confirmed that the local banks were all trustworthy as well. We went to the bank and they would not change our money. They had said the law had changed and now the hotels/apartment owners are required to take payment in the local currency. Obviously the law had changed recently because we had a guidebook from 2009 that also said all travel had to be paid in a foreign currency. When we informed the owner, he immediatly said we could pay in rupee. We were slightly irritated as obviously it is not easy to get to the banks without a car. We had asked the bank what the exchange rate should be and they handed us paperwork of the official exchange rates for the most common foreign currencies. Well, the owner wanted to charge us an 18/1 rate!! We thought that was ridiculous and produced the paperwork from the bank of 13/1. He would not back down and we settled on 16/1. He then proceeded to tell us that the local law is that hotels and apartment owners can legally charge 18/1. We had asked to see documentation of this but of course he could not produce and just said to ask any hotel. That left us with a bit of a bad taste in our mouth as we did not appreciate the run around.

Overall, the rooms were clean and large. However I would not stay here again and would not recommend. Mostly because of the location but also because we felt the owner was dishonest.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LisaED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, Owner at Hide Away Holiday Apartments, responded to this review, 20 July 2013
Dear guest,

We are glad that you enjoyed your stay at Hide Away Holiday Apartments. It is our passion to give our guests a truly memorable holiday experience.

At the time of this review, the Seychelles rupee had just become freely floated and the laws on acceptance of foreign currency had changed. The local businesses were advised to charge their rates according to government regulations. Naturally, it took some time for the new system to become established, and this situation concerned the whole of Seychelles at that time. All confusion around this issue was truly unintended and we are sorry for any inconvenience and illusion of dishonesty caused.

We appreciate your feedback and work hard to improve our service.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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47 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Hide Away Holiday Apartments

Property: Hide Away Holiday Apartments
Address: Anse Possession, Anse Volbert, Praslin Island, Seychelles
Region: Seychelles > Praslin Island > Anse Volbert
Amenities:
Beach Free Parking
Hotel Style:
Ranked #14 of 15 B&Bs / Inns in Anse Volbert
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hide Away Holiday Apartments 2.5*
Number of rooms: 7
Official Description (provided by the hotel):
Hide Away is a charming family-run guest house located at Anse Posession, Praslin, Seychelles.The establishment is perfectly located at the beachfront facing the beautiful Curieuse Marine National Park, with good connections to the famous Anse Lazio beach, Vallee de Mai and other islands to where boat excursions and fishing trips can be arranged. The bungalows are equipped with two double-beds, one extra bed, private bathroom and toilet including washing machine, fully-equipped kitchen, lounge, veranda facing the garden and beach, parking area, safe, Wi-Fi and air-conditioning.In addition to self-catering bungalows, Hide Away offers travelers cozy and affordable double-rooms and family rooms. Each room includes a private shower/toilet, air conditioning, ceiling fan, safe locker, and fridge. Also, parking facilities and a separate, fully-equipped kitchen and dining area are available. At Hide Away Holiday Apartments, the guests can enjoy the privacy and comforts of an island home far removed from the pressure of daily life. ... more   less 
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Also Known As:
Hide Away Holiday Apartments Seychelles/Praslin Island

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